i am no dev, but as a common user i am looking forward to see this happen!! keep as posted!

oh ok, glad to hear it was not just me and you found the issue! thanks for the help!

damn, all I needed was an app restart... well, now I know

@subven sorry forgot to answer your questions. some of my emails are not being delivered, so i wanted to see if by using the cloudron as a relay (instead of mailjet, etc, which are technically more for campaings and not email communication) my customers would receive my emails.

@subven yes ^^ i think that was the misunderstanding. I was trying to use it as mailjet. I just created another email account in cloudron, let apple mail configure everything by its own without changing ports etc, and it connects, but the domains dont match (cloudron domain and the domain of the address that is trying to send out the mail) so it does not allow it. but it connects now! sorry for the misunderstanding!

@subven I also created an email account in cloudron to test that out, and it also didnt work. but yes maybe i misunderstood. again, i only need the SMTP server, but my emails (and accounts) exist with my hosting provider, not inside cloudron in any way. for instance, I only have mattermost and nextcloud installed on the cloudron. these apps can send emails and notifications just fine.

this part of the documentation:

https://docs.cloudron.io/email/#smtp

it sounds a bit as if i could just use the SMTP relay without email addresses existing on the cloudron (which would mean also activating incoming).

Bildschirm­foto 2022-11-25 um 10.37.23.png

can you please clarify what i have to do to use the SMTP as a relay then? I dont want to migrate all email accounts, just be able to send emails via the SMTP server of my cloudron (if this is possible).

@subven

thanks for your reply. maybe just to clarify since my post might have been too short

• I am only trying to use the cloudron smtp as a relay. i dont have incoming email addresses setup up with cloudron, but at least from the documentation it doesn't sound as if this is a requirement to use the SMTP with email clients.

• thanks, I itred that tool and it says failed. here you can see my settings (obviously changed the info to make the screenshot ). for the password i used the cloudron password of my admin account (sd@myemaildomain.de)

Bildschirm­foto 2022-11-25 um 10.15.18.png

everything seems to be in order otherwise, so i dont know what the problem is. the system test emails work fine, its only the connection with mail programs that is not working

Bildschirm­foto 2022-11-25 um 10.17.22.png

I am also having this problem. my apple mail will not connect to cloudron. I tested it on Outlook for mac, which I only have installed for test purposes, and it works fine... not being able to connect using iphones or macs is a huge disadvantage.

sorry my mistake. on outlook it didnt work either it seems

oh ok, glad to hear it was not just me and you found the issue! thanks for the help!

dear both,

thank you, i was AFK a couple of days.

yes, nextcloud is, as i updated on my third post, already solved and it was a nextcloud thing.

when i try to reboot cloudron via the dashboard, all the logs say (even after/during i click the reboot confirmation button) is:

Jul 12 09:45:20 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:45:30 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:45:40 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:45:50 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:46:00 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:46:10 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:46:20 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:46:30 box:apphealthmonitor app health: 1 alive / 0 dead.

and just keeps logging the same, as if nothing had happened (i only run the nextcloud here).

i have a virtual server with netcup. i rebooted the server last week via the netcup dashboard, but the problem remains after it restarts. i also tried first shutting it down, and the starting again, same result.

i just did it manually via terminal. it restarted. the cloudron needed a bit to get disk usage under system info, but now all info is there. nextclud running normally.

i just tried rebooting from the dashboard again, but nothing happens. it is as if my button does nothing... i tried in firefox and chrome

after clickling the reboot button, i get this as ajax request/response

POST

{
  "status": "Unauthorized",
  "message": "Token required"
}

GET

{
  "version": "6.3.4",
  "apiServerOrigin": "https://api.cloudron.io",
  "webServerOrigin": "https://cloudron.io",
  "cloudronName": "SCD Cloudron",
  "footer": "&copy; 2021  &nbsp;  [Cloudron](https://cloudron.io) &nbsp; &nbsp; &nbsp;  [Forum <i class=\"fa fa-comments\"></i>](https://forum.cloudron.io)",
  "adminFqdn": "my.scd-app.de",
  "language": "en",
  "activated": true,
  "provider": "netcup-image",
  "setup": {
    "active": false,
    "message": "",
    "errorMessage": null
  },
  "restore": {
    "active": false,
    "message": "",
    "errorMessage": null
  }
}

any ideas? since now the nextcloud is working it does not bother that much, but it makes me nervous knowing that something might not be 100% well.

the nextcloud is working normally again, somehow a plugin/app was making trouble. but i still dont understand why my cloudron wont reboot

PS: i just installed another nextcloud, everything seems normal there... still cant reboot the cloudron though

hello everyone,

yesterday i realized my nextcloud installation was behaving strangely. first one computer was not showing the sync icons for each file. then when i logged in via browser i saw that my home folder in the nextcloud kept throwing an error:

This directory is unavailable, please check the logs or contact the administrator

and the folder is just empty. all clients on all computers and smartphones are working as expected, though. then i tried restarting the cloudron and yep.... the button does nothing.... i click reboot, then reboot now but nothing happens, logs just keep loggings without even addressing that i tried to reboot.

sadly in the nextcloud i cant access the logs, the same behaviour as with the home folder: logs view just keeps loading and nothing happens, so i cant see whats wrong there either.

someone any ideas? i know it sounds more nextcloud related but that i cant reboot the cloudron makes me wonder if its some more core-oriented problem.

any help is appreciated!