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Cloudron Forum

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  1. Cloudron Forum
  2. Paperless-ngx
  3. Quick fix for sudden stops in document classification

Quick fix for sudden stops in document classification

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  • luckowL Offline
    luckowL Offline
    luckow
    translator
    wrote on last edited by luckow
    #1

    In January, I noticed that automatic classification for documents had stopped on two of my Paperless instances. I didn't have time to fix it, so I resorted to manual interaction.
    Now, I looked into the logs and found the following message: System status detected a possible problem while loading the classifier: Classifier file does not exist (yet). Re-training may be pending.
    This specific error made it easy to search the internet for a solution.

    In the official docs, I found information about Managing the Automatic matching algorithm.
    Additionally, the Cloudron documentation provided the syntax for using the console: Cloudron Paperless-NGX Docs.

    Fixing the issue is actually quite simple:

    • Open the console of your paperless app and run
    cd /app/code/src
    python3 manage.py document_create_classifier
    
    • Wait a few seconds/minutes
    • For new documents, automatic classification should work as expected.
    • For older documents, there is an action item reprocess which does not work as expected.

    The reason why document classification stopped in the first place remains unknown.

    Pronouns: he/him | Primary language: German

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