@timconsidine in that case, how is negate able to do this?
keep in mind, they cell physical appliances with PFSense plus built right into the thing .you just login to your account, and boom. yo have lifetime updates for as long as the device is active.
you get updates, and commercial software for the price of 1 appliance.
same goes with unifi dream machine pro, you get the product, it works.
for both, it seams the only subscription comes from cloud based solutions, which you can do on your own anyway.
for example, if you wanna run netgate on your own hardware (I know that's not cloud) and/or you would like to use a cloud service, you have to pay up whatever that cost is.
and cloud identity management? yeah, I don'tk now if I need that, I can do that on my own.
cloudron could make optional subscription based moddles. for example, cloud, and/or other functions that require more effect on cloudrons part. the core functionality shouldn't have to be a manual thing, just a one-time purchase.
for example, you could provide a support contract which allows for commercial support (a direct call) that is as close to immediate as it can get. we can leave forum and email alone, it's fine as it is.
if netgate and ubiquiti is not having a problem doing this, I don't think cloudron will either.