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  1. Cloudron Forum
  2. EspoCRM
  3. EspoCRM stopped working suddently

EspoCRM stopped working suddently

Scheduled Pinned Locked Moved Unsolved EspoCRM
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  • C Offline
    C Offline
    creative567145
    wrote last edited by
    #1

    EspoCRM stopped working.
    It's marked as: Not responding

    The current version is:
    App title & version - Espo CRM 9.2.5
    Package version - com.espocrm.cloudronapp@2.19.4

    This is the error in the logs:

    -----
    Nov 21 10:29:15 2025-11-21T09:29:15Z
    Nov 21 10:29:15 ==> Could not upgrade
    Nov 21 10:29:23 => Healthcheck error: Error: connect EHOSTUNREACH 172.18.17.12:8000
    Nov 21 10:29:33 => Healthcheck error: Error: connect EHOSTUNREACH 172.18.17.12:8000
    Nov 21 10:29:43 => Healthcheck error: Error: connect EHOSTUNREACH 172.18.17.12:8000
    Nov 21 10:29:53 => Healthcheck error: Error: connect EHOSTUNREACH 172.18.17.12:8000
    Nov 21 10:30:03 => Healthcheck error: Error: connect EHOSTUNREACH 172.18.17.12:8000
    Nov 21 10:30:13 => Healthcheck error: Error: connect EHOSTUNREACH 172.18.17.12:8000
    Nov 21 10:30:15 ==> Fixing up modules
    Nov 21 10:30:16 ==> Data version is 9.1.9. Expecting 9.2.5
    Nov 21 10:30:16 ==> Running upgrade script
    Nov 21 10:30:20 => Healthcheck error: Error: connect ECONNREFUSED 172.18.17.12:8000
    Nov 21 10:30:20 ==> Failed to upgrade.
    Nov 21 10:30:20 ----- Upgrade output -----
    Nov 21 10:30:20 Error: Your EspoCRM version (9.1.9) is not supported. Required version: 9.2.4.
    

    Has anybody else had this problem? If yes, please share the solution 🙂

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