Cloudron Forum

@nebulon Hi there, Yep I can send you a sample HEIC file for sure. I don't have enough reputation to chat. Can you tell me how I can send you the HEIC file?

I certainly hope @nebulon can add some input.

@nebulon I tried emailing but an auto-reply said post in this forum. So, here's a sample file.

Well I was about to upload here and got an error :

"Error
Input file has corrupt header: /tmp/Rsbm41-t9XXotPRbwc5G6grX.HEIC: bad seek to 2795524 heif: Invalid input: Unspecified: Too many auxiliary image references (2.0)"

So this is becoming quite frustrating just to give you a sample file? There's nothing wrong with the photo I'm trying to upload?

Hello All,

Although I have searched for this issue, all related problems seem to be a few years old so can't really be relevant (I hope anyway! )

I have Immich installed via Cloudron. The very latest updates to both Cloudron and also Immich. (I've just updated and rebooted VPS - Problem still persists). But if I upload to Immich via WebGUI, or upload via iOS App, I cannot get Apple HEIC files to display. I simply get "error loading image" SCREENSHOT

What I liked about Cloudron, is there's no real messing around with CLI -- So was hoping it would be plain sailing.

Anyone able to help?