@will This is definitely a discussion and not a support issue. Is something broken in Cloudron? No? Then it’s not a support issue.
I would love to see this project be usable on something like CentOS, but that’s really more because I’m just more experience with CentOS than I am with Ubuntu, not so much for the privacy concerns you raise.
Cloudron simply requires the OS be Ubuntu, it doesn’t require that Ubuntu telemetry be enabled. You’re welcome to disable it all before installing Cloudron and Cloudron will continue to work as its intended to work. You are the admin, you need to maintain your Ubuntu configuration to match your needs. If you require telemetry be disabled, then simply disable it.
If your concern is more the fact that Ubuntu collects telemetry “by default”, well... everyone using Cloudron is likely familiar and technical enough to be comfortable tweaking systems and ensuring that the defaults are actually what they desire and changing anything that isn’t matching their expectations. The same as how one goes through Settings on iOS periodically to make sure everything is as they want it.
If you are THAT concerned about the telemetry data being collected on Ubuntu by default, then simply don’t use the software that requires Ubuntu until it reaches a point where it can support other operating systems too. The team at Cloudron is small, moving to support an entirely different operating system is no small/trivial task, so even if they decided today to move to CentOS it’s probably going to be at least half a year of effort if not much longer than that to be fully matured on CentOS.
Ultimately it’s worthwhile to always consider “risk vs reward” and what data is actually being collected that constitutes a “risk to user privacy”. Personally I don’t care if the company behind Ubuntu knows the resource usage and uptime of my server. That isn’t a “privacy risk” in my opinion because that aren’t actually collecting any user generated data, they’re collecting statistics in that case. However it would be a completely different story if they were also copying over user filesystem data which would contain my emails and website data, client data, passwords, etc.
- the suggestion to move to something like CentOS I fully support, I’d love to see that be done.
- in the meantime, you need to make a decision: use Cloudron on an OS you apparently don’t trust, or delay using Cloudron until it supports an OS that you trust.
- if you choose to go with using it still for now on Ubuntu, simply disable the telemetry data collection in Ubuntu to better meet your expectations/use-case.
- this is a discussion not a support case since Cloudron is not broken nor having any issues. Cloudron does not require Ubuntu telemetry be enabled in order to work. Also, it is always up for discussion on how much of an impact the concern you raised impacts people and everyone is going to have a differing opinion on it as to how it will impact them. Just because you may greatly care about one thing doesn’t mean others will care as much as you do nor even care at all.
- gathering telemetry (whether at the OS level or application level) does not automatically equate to “spying”, it all depends on how that data is being used and what benefits may come from it, IMO. And this is my point, others will agree with this and others will disagree. That’s why it’s a discussion.