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@nebulon thanks a lot for your help !!
Really appreciated..
I confirm that our instance works correctly now

@girish Thanks but how can we have this settled ?
I have already sent an email to support
What's their usual reponse time ?

Our nextcloud instance made an update to 20.0.2
The migration script is failing...
Add primary key to the filecache_extended table
--> can't add primary key on fileid

The server is in a deadloop where the migration script is launched

We need to get our instance back
Help would be really appreciated