Cloudron Forum

@aessen i think it is cloudron itself and not your server as i have been having the same issue for a few days now and it started after cloudron updated, for some reason it is unable to connect to cloudron.io main API and so the appstore will show nothing. it is unable to pull anything from cloudron

I have regained access to my console.cloudron.io account ( found the password saved on my phone) and i have also enabled SSH access for you, please try using that while i figure out how to setup SSH using the cloudflare tunnel.

What do you need from me to access SSH ?

i can try enabling SSH support for you although im not sure you'll be able to access the server is running on a proxmox server at home ( maybe i could give you ssh access to the server via a cloudflare tunnel, let me try setting that up and see if it works)

thank you and i will respond to this post once the tunnel is up and working ( cannot enable remote support from inside of cloudron because the entire support page is not loading/connecting to cloudron api )
regards,

Hello,
I'm having two(actually three) problems with cloudron, the first is that i am now locked out of my cloudron.io account which i used to pay for the subscription i have already tried resetting the password about 4 times but i do not receive the email for the password reset process/page.

the second is that cloudron server is unable to connect to cloudron API to pull a list of applications on the app store, it is also unable to update or check for updates. basically any request to /api/something/something.cloudron.io/ is failing!
below are screenshots from the app store and the settings page.
would appreciate any help in resolving this and resetting my main account password
cloudio2.png