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  • Docs

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    J

    @girish Thank you -- can't believe I missed that, I apologize.

  • Backups Failing Frequently

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    Dave SwiftD

    @girish here is the most recent one

    Mar 18 00:49:48 box:tasks update 713: {"percent":21,"message":"Uploading backup 25376M@1MBps (example.com)"}
    Mar 18 00:49:58 box:tasks update 713: {"percent":21,"message":"Uploading backup 25386M@1MBps (example.com)"}
    Mar 18 00:50:05 box:shell backup-snapshot/app_a64992c5-6f6d-401e-9edc-fa8d1f52adfa: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_a64992c5-6f6d-401e-9edc-fa8d1f52adfa tgz {"localRoot":"/home/yellowtent/appsdata/a64992c5-6f6d-401e-9edc-fa8d1f52adfa","layout":[]} errored BoxError: backup-snapshot/app_a64992c5-6f6d-401e-9edc-fa8d1f52adfa exited with code 1 signal null
    Mar 18 00:50:05 box:tasks setCompleted - 713: {"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:163:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:360:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:382:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:503:29)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}}
    Mar 18 00:50:05 box:tasks update 713: {"percent":100,"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:163:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:360:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:382:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:503:29)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}}
    Mar 18 00:50:05 box:taskworker Task took 6604.595 seconds
    [no timestamp] Backuptask crashed

  • Cloudron unresponsive, cannot ssh

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    allanboweA

    Finally got things working again after taking the following steps:

    Asking Hetzner to replace the machine (not drives) - although this didn't fix the issue, and may have been unnecessary

    Opening the rescue system and running fsck -fy /dev/md2 per this guide: https://docs.hetzner.com/robot/dedicated-server/troubleshooting/filesystem-check

    This seemed to fix a load of disk issues and now everything is running fine.

  • App Link Bug

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    Dave SwiftD

    Thanks for this.

    How do I apply the patch?

  • 0 Votes
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    G

    Got it. I found a javascript error using right-click -> Inspect (Q) in Firefox:

    Error: $scope.configureBackup is undefined $scope.restore@https://<IP_ADDRESS>/js/restore.js:290:13 [...]

    That finally led me onto the right track, it's a bug that was fixed in v7.1 by commit 7a6a9cdb: https://git.cloudron.io/cloudron/box/-/commit/7a6a9cdbb4374eae9051326a51a4da21409d662a

    I manually fixed that line in restore.js on the server and now it seems to work fine.

  • 0 Votes
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  • App Store down?

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    BrutalBirdieB

    This might a local issue on your side. Something might be up with your DNS.

  • Basic Auth in LAMP not working

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    matix131997M

    @shrey This is interesting. I hadn't noticed before that you had a complete different way of authorization. That's why I made an edit to the post and gave you the exact instruction, which is already implemented as standard.

  • 1 Votes
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    girishG

    @pathab ah nice, great you found the root cause!

  • TLS Cert Issue

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    girishG

    @SamGreenwood Currently, even if the renewal fails, as long as there is a valid cert (i.e the existing one), it will show as green. Arguably, we should fix this. In the meantime, look into the logs as to why it's failing.

  • Does uninstalling an app really remove previous backups?

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    girishG

    @jdaviescoates Good catch! This is a UI bug that it doesn't show deleted apps. The backups are there but the UI is unable to find an app to create a link to and decides to remove it entirely. Fixed in https://git.cloudron.io/cloudron/box/-/commit/49941a34b935c28570514c59598bbf58b93d41a1 . With this, clicking on deleted app will just put you in the eventlog (hopefully that gives some information what that app was).

  • Can I install cloudron on Ubuntu 23.10?

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    ChristopherMagC

    @girish Thanks for the quick reply, 👍.

    In case anyone else needs this on 22.04, I followed these steps and was able to get the system to boot with full disk encrypted drive with the private key coming from the tpm and no password needing to be typed.

    I don't think this uses the same libraries as the new option in 23.10 so I expect that when 24.04 comes out I will do a fresh OS install to use the better supported FDE TPM integration from that version going forward but as a stop gap I am happy with this for now.

  • 1 Votes
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    girishG

    @scooke right 🙂

    Also, 'wildcard' provider is just a convenient approach over the 'manual' provider. When you use, 'manual' provider, Cloudron will remind you set up these DNS entries manually (each time you add app or relocate app). With a wildcard, you don't get this reminder since a wildcard was set up.

  • Import 5gb sql file into MYSQL database

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    girishG

    @vadim said in Import 5gb sql file into MYSQL database:

    However, after doing so, the system user admin@cloudron.local, who shouldn't be present, remained in the system after the import.

    I guess you found this out by checking the users table in traccar ? In Cloudron package, the table name is tc_users . What is the table name of users in your mysql dump?

  • Cloudron not showing correct LVM space

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    CameronEdmondsonC

    Hi @girish that has fixed it thank you for your support

    Regards

    Chloe Edmondson

    They/Them (why pronouns matter)

  • Postgres issue v7.7.0

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    girishG

    @contactlight11 this is fixed now. 7.7.1 coming.

  • Reboot failed

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    girishG

    @jdaviescoates ah ok, this might be some issue on the VPS side.

    On a side note our dedi in Hetzner has many networking issues. Not sure what is going on...

  • 0 Votes
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    nebulonN

    Wasn't the initial issue related to installing apps and not renewing certs? Maybe this is a different issue then.