Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.4k Topics 24.0k Posts
  • Docs

    Pinned Moved
    21
    2 Votes
    21 Posts
    8k Views
    girishG
    @taowang thanks, I have made them all the same now.
  • Cloudron 9.0.11 bug: adding redirection in Surfer doesn't resolve

    Solved redirection
    3
    1 Votes
    3 Posts
    29 Views
    J
    might be an issue with: https://forum.cloudron.io/topic/14359/cloudron-9.0-beta-bug-reports/151?_=1763769454970
  • Unable to update because low space is reported...

    Solved ubuntu disk space update
    9
    1 Votes
    9 Posts
    66 Views
    scookeS
    @Beardmann coffee. Drink coffee. Helps me.
  • Increase upload max size in Nextcloud

    Solved
    16
    0 Votes
    16 Posts
    3k Views
    S
    Okay, so after some testing I still don’t know why the changes in htaccess disappear. But on one server it works fine, and on the other it reports a 5 GB file size limit — no idea why. At least normal uploads in the web interface now work. However, all my previous tests failed because I was always testing with a shared link that has edit rights. With that, I still get a 413 error and the following message: BadRequest – Expected file size of 3099309687 bytes, but 0 bytes were read (from the Nextcloud client) and written (to the Nextcloud storage). This can be caused by a network issue on the sending side or a writing issue on the server side. So it seems that the upload limit only works for regular logged-in uploads, but not for uploads via share links. Any idea what might cause this difference? Guess this is a nextcloud issue.
  • Backups exiting with code 70

    Solved backups
    5
    1
    1 Votes
    5 Posts
    56 Views
    LanhildL
    @girish Increasing the task memory did it. Issue solved.
  • not all email received

    Unsolved email spamhaus
    9
    1 Votes
    9 Posts
    147 Views
    girishG
    I am adding a feature upstream to prefer ipv4 over ipv6 - https://github.com/haraka/Haraka/pull/3502
  • Anyone else getting app states stuck and need to restart box service?

    Solved healthcheck
    6
    1 Votes
    6 Posts
    383 Views
    eyecreateE
    I have not noticed this issue yet after upgrading to 9.x.
  • Private docker registry in Cloudron

    Solved docker registry docker
    3
    0 Votes
    3 Posts
    43 Views
    J
    I updated the post already and added a section at top: For the sake of completeness as it may happen to others: We finally identified an issue in the network configuration, that isolated the internal VM network from the public network. Disabling the isolation solved the issue at hand. We are now figuring out another way to isolate the VM itself. you can decide if you wanna decline/resolve it or just publish and directly close it
  • Is it safe to upgrade the Ubuntu System? After Disabling Ubuntu Pro Feature

    Solved
    7
    0 Votes
    7 Posts
    78 Views
    I
    @girish thank you, Girish. I already ensured that my server is running security updates using those commands.
  • Error 400 in backup process with Ionos S3 Object Storage

    Solved ionos backups
    31
    0 Votes
    31 Posts
    3k Views
    jamesJ
    Marking as solved due to inactivity.
  • domain alias (not redirect)

    Solved domains
    14
    0 Votes
    14 Posts
    3k Views
    J
    @derin can you open a separate topic with that request for nextcloud? can you also elaborate on your use case for this (does nextcloud the app support aliases?) ?
  • Cloudron 9.0.8 Backup to site sshfs rsync hetzner storagebox

    Solved ssfs backups
    6
    3 Votes
    6 Posts
    179 Views
    imc67I
    @girish same issue here, totally unexpected and unannounced 1of 3 Cloudrons updated itself to 9.0.11 last night and the first backup at 8:00h failed with same errors. Opening the config and safe it (and remount) solved it. Compared to previous backups it's really slow, before 2 minutes for complete backup, now at 30% after 30 minutes. Hope this gets better 🤨
  • License issue

    Solved appstore license
    18
    1
    2 Votes
    18 Posts
    2k Views
    andreasduerenA
    @luckow Maybe some sort of shared hosting? Should be able to support lots of wordpress instances, LAMP stacks and Surfer apps.
  • mysql: DB migration failed with 9.0.10 update

    Solved upgrade migration
    7
    1 Votes
    7 Posts
    139 Views
    K
    Perfect. Everything works as intended. Thank you, @girish, and have a great beginning of your week
  • Since upgrade to 9.0.6, backups take much longer

    Unsolved backups
    7
    1 Votes
    7 Posts
    304 Views
    E
    This has gone back to normal for a few days in a row, indicating the upgrade didn't produce an issue, but probably the hardware infrastructure at Netcup.
  • Change in IP server

    Unsolved
    2
    1 Votes
    2 Posts
    43 Views
    jamesJ
    Hello @maellerollet and welcome to the Cloudron forum It sounds like you are running into this issue: https://docs.cloudron.io/troubleshooting/#domain-issues-expiry Please check this documentation and see if this helps to resolve your issue.
  • 3 Votes
    2 Posts
    42 Views
    girishG
    Fixed in https://git.cloudron.io/platform/box/-/commit/3e6f3bd807a63e38711ace7e83eb5e2b722299b5 . Thanks for reporting!
  • Issue backing up after 9.0.7

    Solved backup
    6
    1 Votes
    6 Posts
    157 Views
    eyecreateE
    Okay, with 9.0.10, backup was able to be completed.
  • Update from 8.3.2 to 9.0.x fails

    Solved update
    7
    1 Votes
    7 Posts
    130 Views
    D
    So turns out that potentially the issue is disk space. we ran the process again without changing anything - same result we clean up and enable at least 40 GB of space and relaunched the update process = successful update suggestions: better pre-update space check and verbose messaging about needed space for update
  • Currently not possible to install app on demo.cloudron.io due to IPv6 API

    Solved network
    4
    1
    1 Votes
    4 Posts
    222 Views
    SansGuidonS
    I came here to learn about Hetzner having periodic issues. Thanks @girish ! I'm currently facing a similar issue on a Cloudron 9.x instance and was looking for old threads mentioning the exact same error. Here am I. Damn Hetzner then @girish is there a support ticket open with Hetnzer or anything that we can do?