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3.5k Topics 25.0k Posts
  • Docs

    Pinned Moved
    21
    2 Votes
    21 Posts
    9k Views
    girishG
    @taowang thanks, I have made them all the same now.
  • 0 Votes
    5 Posts
    17 Views
    whitespaceW
    The machine was stuck on Ubuntu 20.04.6 LTS Linux 5.4.0-124-generic. It has been upgraded to Ubuntu 22.04.5 LTS Linux 5.15.0-170-generic. It was still too slow for normal operation after the upgrade. The provider scaled it up to compensate. Now it is working fine but a doubling in CPU and RAM seems quite strange of a need so sudden. Yes, indeed both machines are hosted by the same provider. Regarding data center and node, I can not say for sure. Would a storage issue not reflect in I/O numbers of the VPS? Those seem fine.
  • Added server on my Business subscription but considered free ?

    Solved subscription
    3
    1 Votes
    3 Posts
    31 Views
    J
    Fixed via support ticket.
  • Enormous space use for Ubuntu and Docker...

    Solved disk usage
    18
    1 Votes
    18 Posts
    104 Views
    jamesJ
    Hello @miednr Always happy to help.
  • Cloudron subscription set to cancelled

    Solved subscription
    3
    1 Votes
    3 Posts
    47 Views
    J
    Cloudron doesn't delete data or stop services. The server is left as-is , whether subscription is paid or not. It will keep running.
  • SQL error

    Unsolved ubuntu 20.04 mysql
    13
    2 Votes
    13 Posts
    396 Views
    jamesJ
    Hello @jcalag If you have an active cloudron subscription you can contact support@cloudron.io. When you have a restored state, which is failing on cloudron-support --troubleshoot that is where you should send the mail so we can have a look.
  • Can't connect to NextCloud console

    Solved dashboard web terminal nextcloud
    18
    1
    1 Votes
    18 Posts
    598 Views
    potemkin_aiP
    I do have a subscription. Just yesterday I've figured out the problem is with HTTP 2 protocol that is failing on the hand-over; disabling it on the proxy and leaving with HTTP 1.1 works just fine, as the protocol do the fallback from H2 to WebSocket over HTTP 1.1, which works just fine.
  • Redirect loop on dashboard

    Solved upgrade cloudflare
    5
    1 Votes
    5 Posts
    30 Views
    E
    @joseph I did a full reinstall and changed the cloudflare SSL setting and now the issue is resolved. Thanks for the help!
  • Emails Failing DMARC Validation on Forwarding via Cloudron

    Solved email forwarding
    11
    1 Votes
    11 Posts
    3k Views
    jamesJ
    I suspect this is a similar issue to https://forum.cloudron.io/topic/14928 Marking as solved for now.
  • Spam Training not working

    Solved email spam
    9
    2 Votes
    9 Posts
    854 Views
    jamesJ
    Hello @sponch sorry for the very late reply. @sponch said in Spam Training not working: Shouldn’t that happen as soon as I put mails into the spam folder manually ? Yes and No. See: https://docs.cloudron.io/email#marking-spam The filter activates after training on 50 spam and 50 ham messages.
  • Old system backups are not listed

    Solved update backup
    11
    1 Votes
    11 Posts
    670 Views
    jamesJ
    Hello @archos Since you did not reply since 05.12.2025 I am marking this topic as solved.
  • Cannot restore backup Nextcloud

    Unsolved restore
    6
    2 Votes
    6 Posts
    310 Views
    jamesJ
    Hello @brambuijs Is this still an issue?
  • Error 400 in backup process with Ionos S3 Object Storage

    Unsolved ionos backups
    37
    0 Votes
    37 Posts
    4k Views
    jamesJ
    Hello @dsp76 Is this still an issue?
  • 0 Votes
    6 Posts
    154 Views
    jamesJ
    Hello @dsp76 Is this still an issue?
  • OVH DNS API integration

    Unsolved ovh dns
    3
    1 Votes
    3 Posts
    112 Views
    jamesJ
    Hello @lilian Is this still an issue?
  • Migrated DNS records from Cloudflare to BunnyCDN, dashboard error

    Unsolved dns
    4
    1 Votes
    4 Posts
    94 Views
    jamesJ
    Hello @pauliusl Is this still an issue?
  • Graphite & SFTPwon't run?

    Solved services
    6
    1 Votes
    6 Posts
    111 Views
    SupaikuS
    Yes, it sorted itself out and I believe it may have been related to an aging SSD that was preforming very slowly. Thank you!
  • Migrating Cloudron to New Host Provider

    Unsolved restore dns dns setup
    4
    1 Votes
    4 Posts
    105 Views
    J
    @samgreenwood are you following the steps in https://docs.cloudron.io/backups/#move-cloudron-to-another-server ? If you need access to your old server simply change DNS manually to point to the old server or modify your laptop's /etc/hosts . my.domain.com 1.2.3.4 (where 1.2.3.4 is your old server IP)
  • Secondary Backup to Google Drive

    Solved backups google drive
    4
    1 Votes
    4 Posts
    66 Views
    robiR
    @joseph yea, one would need to setup rclone to use Google Drive. Hence the old thread about it.
  • Speed up Cloudron Apps startup? especially wordpress sites

    Solved wordpress performance
    7
    1 Votes
    7 Posts
    232 Views
    SupaikuS
    I killed the apport proceses and that helped the server load and since restarted the server as well, but it seems likely that a failing SSD that I let go way too long is likely the culprit (sdb1 was were most of the apps were stored)... [image: 1771141770574-972bc655-c06b-471a-8622-639cc53de182-image.png] We'll see once everything is migrated and I try restarting... it's that initial boot up that seems to consistently take forever for the WP sites.