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3.5k Topics 25.0k Posts
  • girishG

    Docs

    Pinned Moved
    21
    2 Votes
    21 Posts
    9k Views
    girishG
    @taowang thanks, I have made them all the same now.
  • SupaikuS

    Volume Mount point change with restore where does data for a missing volume go?

    Unsolved volume restore backup
    2
    1 Votes
    2 Posts
    18 Views
    jamesJ
    Hello @supaiku What Cloudron version did you restore? Do you still have an app that shows this behaviour?
  • C

    Can’t Login

    Unsolved dashboard
    2
    1 Votes
    2 Posts
    2 Views
    jamesJ
    Hello @cktan and welcome to the Cloudron Forum Connect to your Cloudron server with ssh and run the following command as user root: cloudron-support --troubleshoot Post the output of that command here.
  • ruihildtR

    Show the whole value in email configuration status

    Unsolved dashboard
    1
    1
    1 Votes
    1 Posts
    9 Views
    No one has replied
  • SupaikuS

    Reset Cloudron Installation to migrate/restore

    Solved restore
    3
    1 Votes
    3 Posts
    24 Views
    SupaikuS
    ok - that's kinda a bummer but alas I had to reinstall linux three times to not miss the subtle restore prompt, and then get the right version for the backup... but lessons learned
  • R

    Can't scroll, search, or paginate after 1,000 mailboxes

    Solved dashboard mailbox
    3
    2 Votes
    3 Posts
    33 Views
    nebulonN
    Indeed, this is currently hardcoded at 1k mailboxes per domain in the UI. No specific reason for this, but just an oversight. Will be fixed with 9.1
  • C

    Scaleway backup

    Unsolved backup scaleway
    9
    1 Votes
    9 Posts
    119 Views
    C
    [image: 1771924507123-screenshot-2026-02-24-201439.png]
  • luckowL

    cp: cannot create hard link Error - RSYNC, CIFS, Cloudron v. 9.0.18

    Solved backup rsync synology
    9
    2 Votes
    9 Posts
    92 Views
    girishG
    https://git.cloudron.io/platform/box/-/commit/5ba8a054501139410fccbd7258ed9097590bc50e
  • J

    SQL error

    Unsolved ubuntu 20.04 mysql
    14
    2 Votes
    14 Posts
    449 Views
    J
    @james Hello james we can only do troubleshooting in weekends if you got time in weekend maybe I can give you access to the server. But I just saw this blog https://forum.cloudron.io/topic/14045/services-and-all-apps-down-due-to-cgroups-error/7?_=1771850781969 it has the same issue with us and you guys fixed it maybe you can give me some details on how it was fixed maybe I can do it if you guys are not available in weekend.
  • potemkin_aiP

    Backup is failing for UpTime Kuma on 9.0.15

    Solved backup
    18
    0 Votes
    18 Posts
    785 Views
    potemkin_aiP
    Thanks!!
  • whitespaceW

    Strange correlation of performance issue, backup issue and kernel.

    Unsolved backup storagebox cifs performance
    5
    0 Votes
    5 Posts
    69 Views
    whitespaceW
    The machine was stuck on Ubuntu 20.04.6 LTS Linux 5.4.0-124-generic. It has been upgraded to Ubuntu 22.04.5 LTS Linux 5.15.0-170-generic. It was still too slow for normal operation after the upgrade. The provider scaled it up to compensate. Now it is working fine but a doubling in CPU and RAM seems quite strange of a need so sudden. Yes, indeed both machines are hosted by the same provider. Regarding data center and node, I can not say for sure. Would a storage issue not reflect in I/O numbers of the VPS? Those seem fine.
  • J

    Added server on my Business subscription but considered free ?

    Solved subscription
    3
    1 Votes
    3 Posts
    50 Views
    J
    Fixed via support ticket.
  • M

    Enormous space use for Ubuntu and Docker...

    Solved disk usage
    18
    1 Votes
    18 Posts
    170 Views
    jamesJ
    Hello @miednr Always happy to help.
  • J

    Cloudron subscription set to cancelled

    Solved subscription
    3
    1 Votes
    3 Posts
    67 Views
    J
    Cloudron doesn't delete data or stop services. The server is left as-is , whether subscription is paid or not. It will keep running.
  • potemkin_aiP

    Can't connect to NextCloud console

    Solved dashboard web terminal nextcloud
    18
    1
    1 Votes
    18 Posts
    647 Views
    potemkin_aiP
    I do have a subscription. Just yesterday I've figured out the problem is with HTTP 2 protocol that is failing on the hand-over; disabling it on the proxy and leaving with HTTP 1.1 works just fine, as the protocol do the fallback from H2 to WebSocket over HTTP 1.1, which works just fine.
  • E

    Redirect loop on dashboard

    Solved upgrade cloudflare
    5
    1 Votes
    5 Posts
    49 Views
    E
    @joseph I did a full reinstall and changed the cloudflare SSL setting and now the issue is resolved. Thanks for the help!
  • vadimV

    Emails Failing DMARC Validation on Forwarding via Cloudron

    Solved email forwarding
    11
    1 Votes
    11 Posts
    3k Views
    jamesJ
    I suspect this is a similar issue to https://forum.cloudron.io/topic/14928 Marking as solved for now.
  • sponchS

    Spam Training not working

    Solved email spam
    9
    2 Votes
    9 Posts
    882 Views
    jamesJ
    Hello @sponch sorry for the very late reply. @sponch said in Spam Training not working: Shouldn’t that happen as soon as I put mails into the spam folder manually ? Yes and No. See: https://docs.cloudron.io/email#marking-spam The filter activates after training on 50 spam and 50 ham messages.
  • archosA

    Old system backups are not listed

    Solved update backup
    11
    1 Votes
    11 Posts
    723 Views
    jamesJ
    Hello @archos Since you did not reply since 05.12.2025 I am marking this topic as solved.
  • B

    Cannot restore backup Nextcloud

    Unsolved restore
    6
    2 Votes
    6 Posts
    327 Views
    jamesJ
    Hello @brambuijs Is this still an issue?