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2.9k Topics 19.8k Posts
  • Docs

    Pinned Moved
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    girishG

    @taowang thanks, I have made them all the same now.

  • backup failed (CR 8.0.6)

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    matix131997M

    Just today I got a notification about an erroneous backup of the server where I have Nextcloud installed (150GB size) and I backup once a week.. I should add that the previous backups were successful. The provider is Backblaze B2.

    Oct 06 01:02:32 box:storage/s3 Upload progress: {"loaded":1073741824,"part":2,"key":"102/snapshot/app_50d07945-bf1b-4345-8e8c-c146e86c12a7.tar.gz.enc"} Jan 01 01:24:00 node:events:496 [no timestamp] throw er; // Unhandled 'error' event [no timestamp] ^ [no timestamp] [no timestamp] write EPIPE [no timestamp] at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16) [no timestamp] 'error' event on TLSSocket instance at: [no timestamp] at emitErrorNT (node:internal/streams/destroy:169:8) [no timestamp] at emitErrorCloseNT (node:internal/streams/destroy:128:3) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:82:21) { [no timestamp] errno: -32, [no timestamp] code: 'EPIPE', [no timestamp] syscall: 'write' [no timestamp] } [no timestamp] [no timestamp] v20.12.2 Oct 06 01:02:32 box:shell backup-snapshot/app_50d07945-bf1b-4345-8e8c-c146e86c12a7: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_50d07945-bf1b-4345-8e8c-c146e86c12a7 tgz {"localRoot":"/home/yellowtent/appsdata/50d07945-bf1b-4345-8e8c-c146e86c12a7","layout":[]} errored BoxError: backup-snapshot/app_50d07945-bf1b-4345-8e8c-c146e86c12a7 exited with code 1 signal null [no timestamp] at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:122:19) [no timestamp] at ChildProcess.emit (node:events:518:28) [no timestamp] at ChildProcess.emit (node:domain:488:12) [no timestamp] at ChildProcess._handle.onexit (node:internal/child_process:294:12) { [no timestamp] reason: 'Shell Error', [no timestamp] details: {}, [no timestamp] code: 1, [no timestamp] signal: null [no timestamp] } Oct 06 01:02:32 box:taskworker Task took 152.05 seconds Oct 06 01:02:32 box:tasks setCompleted - 2443: {"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}} Oct 06 01:02:32 box:tasks update 2443: {"percent":100,"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}} [no timestamp] Backuptask crashed [no timestamp] at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) [no timestamp] at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5) [no timestamp] at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5) [no timestamp] at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)

    On other servers the backups are successful.

  • Upgrade Cloudron on Linode

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    murgeroM

    I would backup everything and then in a new linode vps install 24.04. Then cloudron on that new server. Then restore the backup data. Once you confirm the new cloudron is online fully and working you simply turn off the old one and point all the DNS records to the new one (if not already) then wait a few days to make sure everything is good then delete the old one.
    https://docs.cloudron.io/backups/#restore-cloudron

    If you want the former follow in order:

    https://docs.cloudron.io/guides/upgrade-ubuntu-22/ https://docs.cloudron.io/guides/upgrade-ubuntu-24/
  • GET GROUP truncated

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  • New apps can't deploy - Will retry: queryNs ESERVFAIL

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    T

    RESOLVED:
    It's likely that cloudflare was having some internal issue, but upon checking https://www.cloudflarestatus.com/ I was left more confused is there was any incident on their end in my region. It's buried under scheduled maintanaces and other stuff.

    I still not sure if this was the correct resolution, but it started working after executing these steps.

    sudo apt-get install -y systemd sudo nano /etc/systemd/resolved.conf

    Added the DNS of Cloudflare and google

    # This file is part of systemd. # # systemd is free software; you can redistribute it and/or modify it under the # terms of the GNU Lesser General Public License as published by the Free # Software Foundation; either version 2.1 of the License, or (at your option) # any later version. # # Entries in this file show the compile time defaults. Local configuration # should be created by either modifying this file, or by creating "drop-ins" in # the resolved.conf.d/ subdirectory. The latter is generally recommended. # Defaults can be restored by simply deleting this file and all drop-ins. # # Use 'systemd-analyze cat-config systemd/resolved.conf' to display the full config. # # See resolved.conf(5) for details. [Resolve] # Some examples of DNS servers which may be used for DNS= and FallbackDNS=: # Cloudflare: 1.1.1.1 #cloudflare-dns.com 1.0.0.1#cloudflare-dns.com 2606:4700:4700::1111 #cloudflare-d># Google: 8.8.8.8 #dns.google 8.8.4.4 #dns.google 2001:4860:4860::8888 #dns.google 2001:4860:4860::8> # Quad9: 9.9.9.9#dns.quad9.net 149.112.112.112 #dns.quad9.net 2620:fe::fe #dns.quad9.net 2620:fe::> DNS=1.1.1.1 8.8.8.8 sudo systemd-resolve --flush-caches # didn't work systemd-resolve --status # wasn't even running. So maybe the config change was irrelevant

    Reboot and started working... and I am not sure how this is possible...

    Anyway that for the help. This issue was plaguing me for a few days.

  • App stuck in error when editing location (domain) while app is shut down

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  • Cant login to my cloudron.

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    J

    @jtippetts atleast the dashboard seems up now. Not sure why the machine shutdown itself though.

  • Backup fails about 50-60% of the time

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    B

    @joseph I've sent an email to the address you've provided. Hopefully there is something we can do about this. Thank you!

  • Backup Failed - looks like nextcloud

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    A

    Awesome, I couldn't get NFS to mount, so just set the tarball option instead, thanks.

  • Cannot mount Hetzner storage box for backups using SSHFS

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    girishG

    @SansGuidon yeah, maybe. Have to investigate 🙂 Feel free to open a thread in https://forum.cloudron.io/category/97/feature-requests and we can see how much interest is there.

  • Backups Failing Frequently

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    SansGuidonS

    Things work like a charm indeed. I'll likely move the vps over soon or later once answering the question of where I should go. Also looking for a good option for CI/CD runner and to mitigate most issues faced this last month with Contabo.

  • Repeated backup failures with an app

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    SansGuidonS

    Switching to hetzner feels good enough for now 😂. Full backup takes 30min for 21 apps. I've cancelled contabo storage service.
    Hope this stays so snappy for the long run

  • SSL certificate failing

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    nebulonN

    So wildcard is only for subdomains of a domain. The domain.com record is not covered by wildcard.
    But yes the instructions probably sound like both *.domain.com and domain.com are in fact managed by Coudron, but all I can tell you that unless an app is using a domain, the certs will not be renewed. Maybe we can be smarter about this in the future, but to solve your problem this is what is required.

    Note a redirect to an existing app will also work.

  • Hetzner Storage Box & Backup: Failed to mount

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    nebulonN

    We were able to resolve this. The root cause was the missing unbound-anchor ubuntu package. After intstalling this it worked.

    More info on that issue is at https://forum.cloudron.io/topic/12496/unbound-anchor-not-found-in-ubuntu-24-04?_=1727881329798

  • Backup failed on backblaze. Status 408?

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    J

    @daixiwen ah ok. I would ignore the errors. It's normal for upstream services to go down once in a while...

    I just checked https://status.backblaze.com/ and unfortunately no history of uptime here. But it says "Backblaze performs regular maintenance every Thursday from 11:30 am to 1:30 p.m. Pacific Time with the aim to consistently improve our systems and services. "

  • All Offline adter update or db can't restart.

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    jdaviescoatesJ

    @nebulon said in All Offline adter update or db can't restart.:

    by avoiding disabling

    by avoiding disabling

    at least I think that's what you mean? 🙂

  • Unbound Service not working

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    S

    Hi @girish,

    I did that step and did a server reboot as the systemctl restart unbound did not work and when it came back up, all was good again! Thank you!

  • Using app proxy with pgadmin

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    girishG

    @cpa the Proxy App has indeed moved to OIDC. I am not sure if pgadmin now has unathenticated access. Without that, you cannot use Proxy App in Cloudron authentication mode. Are you able to use the Proxy App in 'Leave user management to the app' mode?

  • How to Identify which application is infected from an abuse report.

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    J

    All my searches lead to dead ends. Like https://serverfault.com/questions/643616/best-way-to-trace-outgoing-requests-from-a-server and https://www.reddit.com/r/sysadmin/comments/384q3b/my_server_was_just_suspended_because_of_a/ .

    @sp121 do you have a cloud firewall ? One recommendation is to stop all outbound traffic altogether. Most apps don't need to make outbound requests anyway. Slowly start whitelisting outbound traffic. Is this an option?

  • Cert renewing failing

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    C

    @girish said in Cert renewing failing:

    @visuex are you the same as @cpa ?

    Nope, not me!