Support

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  Docs
  • girish  

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  Email is not configured properly but everything is ok
  • JOduMonT  

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  Feedback: about asking for reboot after update
  • JOduMonT  

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  Update Confluence to 7.3
  confluence • • bentom  

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  hi @bentom, thanks for the heads up. Will push an update this week. Generally, we are quite pro-active about pushing out updates. We use an app called release bell to track releases. Currently, that app can only monitor github repo. Since confluence only has a web site (and with no rss as well), it's kinda hard to keep track when new release happen.
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  Trouble setting up OnlyOffice and NextCloud
  nextcloud onlyoffice • • webmin88  

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  Are there any errors in the OnlyOffice app instance logs? Regarding the Android app, I wasn't even aware of such an app, so I don't think we have ever tested that. I will give it a try today.
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  asp.net core
  • johnbolt  

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  I don't believe we have any app so far which uses asp.net at all. Are you looking to deploy a custom application?
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  SOLVED LetsEncrypt Failing
  domains certificates • • adrw  

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  Thanks for the thorough reply @girish , I've updated my DNS accordingly and the certificates renewed! I'll figure something out with the Github Pages (or self host on Cloudron!)
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  SOLVED mysql error: ER_BAD_FIELD_ERROR: Unknown column 'apps.label' in 'field list'
  • root_iam  

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  @nebulon Thank you very much! I had a similar problem, probably also originating in an incomplete schema migration — the error message I got was ER_BAD_FIELD_ERROR: Unknown column 'apps.reverseProxyConfigJson' in 'field list'(putting it here so anyone encountering the same may find it) — anyway, running the command /home/yellowtent/box/setup/start.sh as root just as you suggested fixed the problem at once, even without a reboot.
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  SOLVED Missing logrotate for `collectd.log`
  logs ubuntu • • fbartels  

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  Nice, thanks @girish
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  Is Cloudron ready for IPv6 or not ?
  domains dns ipv6 • • JOduMonT  

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  @JOduMonT Currently, Cloudron does not support IPv6 and requires an IPv4. You can, of course, configure your server to have IPv6 address additionally and configure DNS AAAA records manually and that should work. Goes without saying, we want to add IPv6 support at some point (I know it's 2020!! )
• R

  No 'resetToken' for admin password reset
  usermanagement • • RichardJActon  

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  @RichardJActon The docs are a bit ambiguous here but you have to first navigate to https://my.example.com/api/v1/session/password/resetRequest.html first (replace your domain name), then provide your email and reset it and then the sql command will give you the reset token.
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  Missing Token
  cli • • JOduMonT  

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  I would also delete ~/.cloudron.json for good measure since we change the format of the config a few times and maybe you have something from an older CLI version.
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  Healthcheck for protected custom Node apps
  health • • pdubs  

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  @pdubs For custom apps, simply add a special route in your nodejs app like /cloudron_healthcheck and make it return a http status code 200. Then fixup the healthCheckPath of your app's CloudronManifest.json.
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  Firewall config for Nextcloud with Collabora
  nextcloud collabora • • roru2k20  

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  i have the same Problem at home i use Cloudron 4.4.4 there int runs fine, but yesterday i installed a new clorudron installation v. 4.4.5 and ther i have problems with collabora. when i open a word file from nextcloud the first time it opens, but when i close the file and 30s later i open it again collabora doesnt load, it stays at 1% loading and i cant opan any other file.
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  Clean up old kernel packages
  update ubuntu • • fbartels  

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  Good point, I thought this would be triggered by the security update job from ubuntu already, but apparently not.
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  SOLVED Disable email configuration notification
  mail • • yusf  

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  Is just DKIM and SPF not required or generally that domain not for sending out emails? If the latter is the case, the checks can be disabled by setting the Email Relay to "Disable" in the Outbound tab of the Email settings for this domain.
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  SOLVED Backup to NAS via SMB
  backups • • smilebasti  

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  @smilebasti Possibly because the destination file system does not support hard links. In the Backup -> Configure, there is a checkbox to disable hard links.
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  ONLYOFFICE + Nextcloud - Download Failed
  nextcloud onlyoffice • • iamthefij  

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  @iamthefij Can you reproduce the setup in our demo - https://my.demo.cloudron.io (username and password is 'cloudron') ?
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  Weird Firefox Issue
  dashboard login • • will  

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  Hopefully, this will get automatically fixed in the next release since we removed the unnecessary OAuth sign up flow.
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  SOLVED Wekan: No /app/data directory
  wekan • • yusf  

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  Is there any way Wekan can be reconfigured to allow for LDAP sign-ins as well as open self-registration? @girish