Support

• 

  Docs
  • girish

  1
  1
  Votes
  1
  Posts
  222
  Views

  No one has replied

• M

  Solved unrecognized restore-url
  restore • • Marcelo Barcelos

  2
  0
  Votes
  2
  Posts
  103
  Views

  

  @Marcelo-Barcelos Cloudron 1.9 added arestore ui and we have thus discontinued support for restore-url since. For pre-1.9 cloudrons, just get the right cloudron-setup script from our git repos. So, wget https://git.cloudron.io/cloudron/box/raw/v1.8.4/scripts/cloudron-setup chmod +x cloudron-setup ./cloudron-setup --provider <provider> --restore-url="..." More info here -https://cloudron.io/documentation/backups/#legacy-restore-pre-19
• S

  Solved Help installing Cloudron on Virtualbox
  install • • silca80

  2
  0
  Votes
  2
  Posts
  143
  Views

  

  Hi there, running on bare metal is totally fine. For the setup within your network behind the router, please make sure that at least port 80 and 443 are forwarded. Port 80 is required to obtain LetsEncrypt SSL certificates. Otherwise please check the logs withjournalctl -u box when performing the dns setup on your Cloudron, this should show for which IP it is waiting for the DNS records to be in-sync. Possibly it is checking for the wrong (private) IP. Further when using Cloudrflare, please note that currently Cloudron does not support installing apps that are proxied via Cloudflare. Cloudflare backend only sets up the DNS via Cloudflare API and expects website traffic to be unproxied.
• C

  Solved Changing Cloudron.io App store email address
  subscription • • cb3inasia

  3
  1
  Votes
  3
  Posts
  135
  Views

  

  @cb3inasia If you want to use another account altogether, you can usehttps://cloudron.io/documentation/appstore/#changing-app-store-account . This does not carry over your credit card setup, so you have to redo that.
• M

  Solved Domains configuration
  domains • • Marcelo Barcelos

  3
  1
  Votes
  3
  Posts
  153
  Views

  M

  It works. Thanks.
• T

  Solved Receive Email
  email • • thetomester13

  4
  1
  Votes
  4
  Posts
  190
  Views

  T

  Yep! I am on a Lightsail instance and simply needed to open up port 25 for traffic. Thanks!
• U

  This topic is deleted!
  • uiharu

  1
  0
  Votes
  1
  Posts
  8
  Views

  No one has replied

• 

  Can cloudron use docker-compose during the install?
  dev • • M-arcus

  4
  0
  Votes
  4
  Posts
  220
  Views

  

  @girish It was a self-built symfony bundle i wanted to turn into a cloudron app: https://github.com/maxpou/docker-symfony Do you habe any advice on how to convert it?
• S

  FTP backup Support
  backups feature-request • • saglagla

  2
  5
  Votes
  2
  Posts
  114
  Views

  

  I agree this will be a nice feature to have. We will prioritize based on how many people request it. Thanks
• S

  Solved Cloudron MySQL Rate Limit
  importexport • • saglagla

  4
  0
  Votes
  4
  Posts
  150
  Views

  S

  @girish I have a 238 ko iCal file. I've split it in twice and I went from 250 importation err from 1 err. The problem should come from that, thanks! I was at the beginning thinking about it (splitting the file) but after that, I was focusing on RateLimit - wrong way! Also, I advise people which want to import a big file to increase drastically the mem allowance of the app (2Gb in my case)
• R

  Solved Sender's name of outgoing emails
  wordpress • • rusty

  2
  1
  Votes
  2
  Posts
  82
  Views

  

  This should be possible to adjust in the smtp settings of the wordpress instance. You can find those at https://<domain>/wp-admin/options-general.php?page=wp_mail_smtp.php
• S

  Solved Improve security and ciphers
  security • • saglagla

  8
  2
  Votes
  8
  Posts
  219
  Views

  

  I have updated the ciphers now according to mozilla's config generator. The commit ishttps://git.cloudron.io/cloudron/box/commit/ddaa52163bf3844b36d6c29fdffb5db3e0b3f5d0 For the CSP settings, this indeed cannot properly be done on a platform level, as apps require differently strict settings there and have to provide this on their own, so this should ideally be fixed in each app upstream.
• C

  Solved Webadmin error on manual update of self-hosting free-plan
  update • • CarbonBee

  15
  0
  Votes
  15
  Posts
  684
  Views

  

  @x1tan I have made the page publicly accessible now. For some reason it had a wrong setting there.
• 

  Solved Ghost install won't start
  ghost • • timmmmyboy

  6
  0
  Votes
  6
  Posts
  151
  Views

  

  Late responding but thanks so much for the fix @girish !
• S

  Solved NextCloud Email Support
  nextcloud • • saglagla

  2
  0
  Votes
  2
  Posts
  122
  Views

  S

  Sorry, I've finally solved the issue, if the answer can help :
• S

  Solved Nextcloud login very long
  nextcloud • • saglagla

  8
  0
  Votes
  8
  Posts
  464
  Views

  S

  @girish Okay, good ! Just to precise, I've check oc_bruteforce_attempts and there were a lot of private IPs in the table (regarding this :https://help.nextcloud.com/t/11-0-2-incredibly-slow-login/9475/19 ) Drop the table correct the issue also.
• 

  Solved Cloudron stops working periodically
  • girish

  4
  0
  Votes
  4
  Posts
  295
  Views

  T

  @girish Thanks for the response. I have wiped the server and did a restore, so I can't do what you suggest atm. There is/was plenty of space (42gb used out of 490), and ram (1gb out of 6gb). I was/am running 2.0.1. I'll check the event log size once the problem comes in again and will report here.
• S

  Solved User management changed when app moved from one cloudron to another
  usermanagement • • stoccafisso

  3
  0
  Votes
  3
  Posts
  171
  Views

  S

  @girish Tank you. I apologise for my ignorance. I will try the --no-sso part :-)
• F

  Solved Update 2.1 Stuck at "Downloading and installing new version"
  update • • FTLAUDMAN

  5
  1
  Votes
  5
  Posts
  194
  Views

  F

  @girish The update worked! The first steps didn't work for me, but the apt update did the trick. Thank you!
• 

  Solved Create User via API without Invite
  • timmmmyboy

  10
  0
  Votes
  10
  Posts
  230
  Views

  

  Normal users can create tokens but they don't have access to any call other than the/api/v1/profile/* routes. Internally, each token has a list of "scopes" (oauth scopes) which indicate what API can be allowed. For normal users, this scope is only theprofile scope. For admin users, it includes all the other API calls.