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3.5k Topics 25.0k Posts
  • Docs

    Pinned Moved
    21
    2 Votes
    21 Posts
    9k Views
    girishG
    @taowang thanks, I have made them all the same now.
  • 0 Votes
    7 Posts
    90 Views
    jamesJ
    Hello @whitespace @whitespace said in Strange correlation of performance issue, backup issue and kernel.: It's only a few minutes but enough for our monitoring to notify us. How exactly are you monitoring the uptime of the Cloudron system? Without this detail any reply would be guesswork.
  • Scaleway backup

    Unsolved backup scaleway
    15
    1 Votes
    15 Posts
    170 Views
    J
    On scaleway, I tried to create an API key as admin and that does work. Are you using specify IAM settings? The whole UI is quite complex and has many options like AWS. Easy to get things wrong.
  • App Uninstall Fails, Throws BoxError

    Solved
    2
    2 Votes
    2 Posts
    18 Views
    girishG
    @droidforensics thanks for reporting. This is a bug in 9.1 which was just released yesterday for new installations. We already fixed this issue yesterday and will be creating a 9.1.1 soon.
  • Reset Cloudron Installation to migrate/restore

    Solved restore
    5
    1 Votes
    5 Posts
    54 Views
    robiR
    Reworking the installation flow a bit might help.
  • 1 Votes
    5 Posts
    47 Views
    robiR
    Might be time to email support so they can hop on and investigate
  • Can’t Login

    Unsolved dashboard
    3
    1 Votes
    3 Posts
    29 Views
    J
    Can you also check if the browser console has any errors?
  • Show the whole value in email configuration status

    Solved dashboard
    3
    1
    4 Votes
    3 Posts
    38 Views
    jdaviescoatesJ
    @james said in Show the whole value in email configuration status: Hello @ruihildt Maybe we should also add a copy button for the expected value? This would make it more user-friendly. Do you have thoughts on this @ruihildt? @ruihildt said in Show the whole value in email configuration status: As an improvement, I'd like to suggest as well to add a copy button and/or make clicking on the field itself copy the value.
  • Can't scroll, search, or paginate after 1,000 mailboxes

    Solved dashboard mailbox
    3
    2 Votes
    3 Posts
    43 Views
    nebulonN
    Indeed, this is currently hardcoded at 1k mailboxes per domain in the UI. No specific reason for this, but just an oversight. Will be fixed with 9.1
  • cp: cannot create hard link Error - RSYNC, CIFS, Cloudron v. 9.0.18

    Solved backup rsync synology
    9
    2 Votes
    9 Posts
    100 Views
    girishG
    https://git.cloudron.io/platform/box/-/commit/5ba8a054501139410fccbd7258ed9097590bc50e
  • SQL error

    Unsolved ubuntu 20.04 mysql
    14
    2 Votes
    14 Posts
    473 Views
    J
    @james Hello james we can only do troubleshooting in weekends if you got time in weekend maybe I can give you access to the server. But I just saw this blog https://forum.cloudron.io/topic/14045/services-and-all-apps-down-due-to-cgroups-error/7?_=1771850781969 it has the same issue with us and you guys fixed it maybe you can give me some details on how it was fixed maybe I can do it if you guys are not available in weekend.
  • Backup is failing for UpTime Kuma on 9.0.15

    Solved backup
    18
    0 Votes
    18 Posts
    810 Views
    potemkin_aiP
    Thanks!!
  • Added server on my Business subscription but considered free ?

    Solved subscription
    3
    1 Votes
    3 Posts
    58 Views
    J
    Fixed via support ticket.
  • Enormous space use for Ubuntu and Docker...

    Solved disk usage
    18
    1 Votes
    18 Posts
    180 Views
    jamesJ
    Hello @miednr Always happy to help.
  • Cloudron subscription set to cancelled

    Solved subscription
    3
    1 Votes
    3 Posts
    73 Views
    J
    Cloudron doesn't delete data or stop services. The server is left as-is , whether subscription is paid or not. It will keep running.
  • Can't connect to NextCloud console

    Solved dashboard web terminal nextcloud
    18
    1
    1 Votes
    18 Posts
    663 Views
    potemkin_aiP
    I do have a subscription. Just yesterday I've figured out the problem is with HTTP 2 protocol that is failing on the hand-over; disabling it on the proxy and leaving with HTTP 1.1 works just fine, as the protocol do the fallback from H2 to WebSocket over HTTP 1.1, which works just fine.
  • Redirect loop on dashboard

    Solved upgrade cloudflare
    5
    1 Votes
    5 Posts
    49 Views
    E
    @joseph I did a full reinstall and changed the cloudflare SSL setting and now the issue is resolved. Thanks for the help!
  • Emails Failing DMARC Validation on Forwarding via Cloudron

    Solved email forwarding
    11
    1 Votes
    11 Posts
    3k Views
    jamesJ
    I suspect this is a similar issue to https://forum.cloudron.io/topic/14928 Marking as solved for now.
  • Spam Training not working

    Solved email spam
    9
    2 Votes
    9 Posts
    888 Views
    jamesJ
    Hello @sponch sorry for the very late reply. @sponch said in Spam Training not working: Shouldn’t that happen as soon as I put mails into the spam folder manually ? Yes and No. See: https://docs.cloudron.io/email#marking-spam The filter activates after training on 50 spam and 50 ham messages.
  • Old system backups are not listed

    Solved update backup
    11
    1 Votes
    11 Posts
    733 Views
    jamesJ
    Hello @archos Since you did not reply since 05.12.2025 I am marking this topic as solved.