Support

• 

  Docs
  • girish  

  1
  1
  Votes
  1
  Posts
  439
  Views

  No one has replied

• S

  UNSOLVED Test installation refuse to install apps
  • stoccafisso  

  5
  0
  Votes
  5
  Posts
  45
  Views

  

  Ah thanks for that information, we have located the root cause of this. Our latest code will reassign the same cloudron id if a new server with the same domain from the same account is created. This was since we had to reassign previously setup subscriptions quite often. We haven't thought of that specific case you hit but are working on a fix. Until that please send an email with that specific cloudron id to support@cloudron.io and I will clear those old entries.
• C

  UNSOLVED Mattermost config cannot be updated
  mattermost • • csilvav  

  4
  0
  Votes
  4
  Posts
  49
  Views

  L

  I have a similar issue. My attemts failed to change the config.json file in the terminal. The vi command returns a "readonly file" and I cannot change the permissions. Neither with chmod or with ls. Also mount doesn't work. Running the CLT I got this result: sudo -u cloudron /app/code/bin/mattermost config set PluginSettings.EnableUploads true Error: failed to initialize config store: failed to load: failed to persist required changes after load: failed to write file: open /app/code/config/config.json: read-only file system For the mount command I got the report that I don't have the permissions to do that. It is a clean new installation. No imports or anything, just the plane Mattermost.
• L

  SOLVED Mattermost alternative import method
  • leon  

  4
  0
  Votes
  4
  Posts
  31
  Views

  L

  thank you for your replies. I found the error in a complete different field. A custom emoji crashed the bulk export. After deleting this I could perform the export as planned and the import to Cloudron worked as described in the documentation. Still thank you for your efforts.
• S

  Hiding Wordpress app login page create backup problem
  wordpress • • stoccafisso  

  12
  1
  Votes
  12
  Posts
  117
  Views

  

  @murgero also thinking hitting the version file could be the best way to approach this..for some reasons the login or the / does not provide a stable way to do this...even on basic WP image without plugin interference on my case.
• I

  multiple domains to one app
  • imc67  

  3
  0
  Votes
  3
  Posts
  22
  Views

  I

  @msbt Thanks for this quick answer and "workaround" (imho). In my case it's about 12 domainnames, so I have to setup 12 extra LAMP apps just to make this possible?! I really think this is basic functionality on Cloudron server level, in the world of website hosting it is really common to have more domain names redirecting to one site. For now this is for me a showstopper for using/expanding with Cloudron Can support team elaborate on this? Kind regards, Marcel.
• 

  SOLVED mysql error: ER_BAD_FIELD_ERROR: Unknown column 'apps.label' in 'field list'
  • root_iam  

  8
  0
  Votes
  8
  Posts
  54
  Views

  

  Problem solved! After several loops of booting and running the script the migration seemed to work. Cloudron is up as are all apps! Thanks nebulon!!
• S

  Home Server PTR Record?
  • stoccafisso  

  4
  0
  Votes
  4
  Posts
  26
  Views

  M

  @stoccafisso I'd like to point out, some ISP's don't allow in/out SMTP so even setting the PTR, it might not work properly. Talk with your ISP about sending email and such.
• 

  UNSOLVED LAMP does not activate locales?
  • jeau  

  7
  0
  Votes
  7
  Posts
  47
  Views

  

  thanks @murgero & @nebulon Okay, I could try to propose a solution before reporting the problem! I could also ask on this forum
• H

  Need suggestion on Amazon S3
  • hdavy2002  

  5
  0
  Votes
  5
  Posts
  41
  Views

  H

  Thanks @fbartels @nebulon @murgero I am going to take a look at Hetzner storage boxes. It limits me to 10 TB max. In future if you guys can add quota system per user or app. That would be great.
• H

  SOLVED User storage quota
  • hdavy2002  

  3
  0
  Votes
  3
  Posts
  36
  Views

  

  @nebulon a per-app quota would be awesome ! Need feature !
• C

  UNSOLVED DKIM and DMARC for built-in outgoing mail
  email • • clouddaz  

  18
  0
  Votes
  18
  Posts
  251
  Views

  R

  @subven yes, the file exists. These are the permissions: drwxr-xr-x 2 yellowtent yellowtent 4096 May 10 10:33 ./ drwxr-xr-x 4 yellowtent yellowtent 4096 May 10 11:27 ../ -rw------- 1 yellowtent yellowtent 887 May 10 10:33 private -rw-r--r-- 1 yellowtent yellowtent 272 May 10 10:33 public -rw-r--r-- 1 yellowtent yellowtent 8 May 10 10:33 selector The DKIM-signing works after a chmod 777 private but I don't think that 's a sustainable solution. The 'renew all certs'-button does not seem te renew my certificates. My DNS-setup is 'wildcard', so I don't think it 's possible to re-setup dns? I just added an extra domain (with cloudron 4.0.3) and it results in the same permissions: drwxr-xr-x 2 yellowtent yellowtent 4096 May 17 06:54 ./ drwxr-xr-x 5 yellowtent yellowtent 4096 May 17 06:54 ../ -rw------- 1 yellowtent yellowtent 887 May 17 06:54 private -rw-r--r-- 1 yellowtent yellowtent 272 May 17 06:54 public -rw-r--r-- 1 yellowtent yellowtent 8 May 17 06:54 selector
• H

  SOLVED Cannot log in as test user nor install app as Admin
  • hdavy2002  

  4
  0
  Votes
  4
  Posts
  21
  Views

  H

  @nebulon Many thanks. You guys are awesome.. Cheers
• H

  SOLVED Unable to install apps
  • hdavy2002  

  2
  0
  Votes
  2
  Posts
  15
  Views

  

  For info, I had to run systemctl restart box on the system, which brought the apps alive.
• T

  SOLVED Jingo LDAP problem
  • tadeas  

  5
  0
  Votes
  5
  Posts
  41
  Views

  T

  OK, thanks. So the problem was that I needed to put only but no less than the -sections- with the changed settings into the config file.
• M

  SOLVED [SOLVED] Backups: Socket Hang Up, backups generating failures
  • murgero  

  2
  1
  Votes
  2
  Posts
  27
  Views

  M

  BUMP: I resolved this issue. It was a specific container (custom made by me, not supported by cloudron) issue is resolved.
• D

  UNSOLVED Separate Cloudron from Main Web Server
  • DerKarim  

  7
  0
  Votes
  7
  Posts
  54
  Views

  

  Unless there is a good reason for it and a use-case which is not yet covered by something readily available, it makes no sense to invest time.
• M

  [SOLVED] Error launching Rocket.Chat?
  • murgero  

  2
  0
  Votes
  2
  Posts
  40
  Views

  

  The current version of Rocket.Chat is not yet supported on Cloudron due to changes how they use mongodb. So the latest master code base in git is a work in progress. Checkout the latest tags there to get a stable package version.
• 

  UNSOLVED Proxy subdomain from root domain
  • yusf  

  7
  0
  Votes
  7
  Posts
  70
  Views

  

  @nebulon Would a simple Cloudron app with just the nginx reverse proxy configuration work?
• M

  SOLVED Hosting provider version
  hostingprovider • • micmc  

  2
  0
  Votes
  2
  Posts
  32
  Views

  

  @micmc Whoops, it seems we missed those mails somehow! I will reply to your email shortly.