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Apps | Demo | Docs | Install
T

TestDesk

@TestDesk
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  • Cannot connect with TSL/SSL
    T TestDesk

    Hello @imc67

    Unfortunately, this does not work for the mailboxes, but only for the system settings, at least not for me.

    I just tried it, error. I know the settings, they also work with Wordpress and Nextcloud very fine.

    THX

    FreeScout

  • Cannot connect with TSL/SSL
    T TestDesk

    Hello @nebulon
    Wow! That's a reaction time 👍

    I don't have any plugins installed.

    The log from FreeScout shows the following (The last 4 entries):

    Last 4 entries

    Can I look somewhere to see if StartTLS was really used?

    THX

    FreeScout

  • Cannot connect with TSL/SSL
    T TestDesk

    Good day @all

    I hope you are well. I am happy to be with you and to work with you on solutions and feedbacks.

    Currently, I have the following problem, short summary:

    • FreeScout installed and mailbox set up - works.
    • Checked email settings (system) with a test email - works
    • Mailbox set up for incoming email - works

    Now the problem:
    Sending an e-mail via the mailbox (SMTP) does not work.

    The following error message appears:

    Expected response code 220 but got code "500", with message "500 Unrecognised command"
    

    Bildschirmfoto 2021-03-06 um 10.40.50.png

    I have checked the settings for SMTP several times. With the same settings I was able to set up Thunderbrid without any problems.

    I took my settings from the official description, see screenshot.

    SMTP settings

    What I noticed:
    As soon as I set the encryption from TLS to NONE, the sending works.

    Is it a BUG or have I overlooked something?

    Thanks in advance for your help.

    FreeScout
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