User limits

Since many apps are packaged to have their own user management and thus not bound by the user limits, user limits are not entirely enforceable, cause confusion and dis/advantages users of certain apps. Removing user limits altogether would be a good move.

Premium apps

The advantage is to incentivise users who can likely afford to pay more. In the long run, however, it may stifle community development efforts. Existing apps that are marked premium may receive less development efforts from the community as only Business plan users can use them. Apps yet to come may also see less community help to package and test because of uncertainties on whether they'll become premium. So I would recommend against doing premium apps. Alternatively we at least need clear communications on how new apps will be designated as premium if we're sticking with premium apps.

App limits

It seems limits on the number of apps that a client can run is the only enforceable method that won't inadvertently disincentivise community efforts. And it is easily justifiable that a client pays more for unlimited apps, as (for example) more app installations will likely increase the chance for requiring support from the Cloudron team. Given the choices right now, I would recommend keeping app limits for the "Basic" plan. The "Business" plan, or whatever the top tier plan, still calls for unlimited apps as we don't want to put a ceiling on business opportunities :)

Naming

Call the "Basic" plan "Standard" or "Essential". It feels better as a customer to pay $15 for something I need rather than some lowly minimum.

Call the "Business" plan "Unlimited" or "Premium". You want to get the customers with deeper pockets who might not run a business.

tl;dr

• Main concerns
  • enforceability
  • community devlopment dis/incentive
• All apps are the same
• No user limits
• App limits for a more affordable plan
• Unlimited apps for an unlimited plan

Ps. There's a missing space on the pricing page: "All plans include atmost 5 instances of the same app."
atmost --> at most

Smooth upgrade, thank you!

Thank you so much. This is amazing!

In /app/data/env
HASH_SALT is ChangeMeBy20+KeyLength

Is this of any security concern?

Also, on a Monica instance upgraded from earlier versions, the APP_KEY also appeared to be an unchanged default. I've since reinstalled the app.

Thanks :)

It'd be nice if the 20 apps limit could be more lenient. I didn't recall any app limits in the last pricing scheme

I forgot to post a follow up on this thread. I'd like to thank @girish for solving my problem. He responded quickly and arranged to ssh into my server to diagnose. He's been very patient and professional and I really appreciate it.

Basically the problem is due to MySQL addons not properly starting/building, so all apps using MySQL error out and cannot start or install. Hope the problem has been resolved in the final 2.4 releases :)

@girish

The apps still throw "Error" when i attempt to repair/reconfigure them
Edit: Uninstalling an app also ends with "Error"

Unfortunately, the "Error for doamin" overlays are blank (except the buttons)...
restarting docker...

[deleted]

Thanks @girish

I tried again but still get "Error"

• repair the app
• restore from the latest backup
• restore from earlier backups
• uninstall the app
  but none of the above worked and ended with "Error".

I also attempted

• installing an new instance of one of the faulty apps -> "Error"
• installing a new instance of an app that's not one of the faulty ones -> "Error"
• Clicking "Backup now" in settings -> "external error"

[deleted]

I'm wondering if the system is missing an necessary kernal...
I now have 4.4.0-127 and 4.4.0-128

$ apt list linux-image* --installed
Listing... Done
linux-image-4.4.0-127-generic/xenial-updates,xenial-security,now 4.4.0-127.153 amd64 [installed,automatic]
linux-image-4.4.0-128-generic/xenial-updates,xenial-security,now 4.4.0-128.154 amd64 [installed,automatic]
linux-image-extra-4.4.0-127-generic/xenial-updates,xenial-security,now 4.4.0-127.153 amd64 [installed,automatic]
linux-image-extra-4.4.0-128-generic/xenial-updates,xenial-security,now 4.4.0-128.154 amd64 [installed,automatic]