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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Change Detection
  3. Not installing

Not installing

Scheduled Pinned Locked Moved Solved Change Detection
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  • axbomA Offline
    axbomA Offline
    axbom
    wrote on last edited by axbom
    #1

    Getting an error on install:

    An error occurred during the install operation: Docker Error: (HTTP code 500) server error - failed to create task for container: failed to create shim task: OCI runtime create failed: runc create failed: unable to start container process: error during container init: open /dev/ptmx: no space left on device: unknown

    Update: Now I got the same error installing another app (SnappyMail), so something appears to have happened with my Cloudron…

    Making tech safe and compassionate. Author of Digital Compassion.

    J 1 Reply Last reply
    1
    • axbomA axbom

      Getting an error on install:

      An error occurred during the install operation: Docker Error: (HTTP code 500) server error - failed to create task for container: failed to create shim task: OCI runtime create failed: runc create failed: unable to start container process: error during container init: open /dev/ptmx: no space left on device: unknown

      Update: Now I got the same error installing another app (SnappyMail), so something appears to have happened with my Cloudron…

      J Offline
      J Offline
      joseph
      Staff
      wrote on last edited by
      #2

      @axbom looks like you ran out of disk space. Can you check df -h on the server?

      axbomA 1 Reply Last reply
      0
      • J joseph

        @axbom looks like you ran out of disk space. Can you check df -h on the server?

        axbomA Offline
        axbomA Offline
        axbom
        wrote on last edited by
        #3

        @joseph I should definitely not be out of disk space. By all indications there is more than 600GB free. Any help on resolving this is appreciated.

        Seems I can't install anything at the moment.

        Making tech safe and compassionate. Author of Digital Compassion.

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          I haven't seen /dev/ptmx: no space left on device: unknown before, but some filesystem has run out of space or inodes. Not sure how your server is set up here in particular with regards to partitions and mounts, but given that is the only error we see from your output, it is something in that direction.

          1 Reply Last reply
          0
          • J Offline
            J Offline
            joseph
            Staff
            wrote on last edited by
            #5

            You can try docker pull cloudron/io.changedetection.cloudronapp:20240904-130305-8085b47c8 directly on the server. This is erroring because of "no space left on device" . Is the 600GB available on the rootfs? Docker storage defaults to /var/lib/docker which is in rootfs

            axbomA 1 Reply Last reply
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            • J joseph

              You can try docker pull cloudron/io.changedetection.cloudronapp:20240904-130305-8085b47c8 directly on the server. This is erroring because of "no space left on device" . Is the 600GB available on the rootfs? Docker storage defaults to /var/lib/docker which is in rootfs

              axbomA Offline
              axbomA Offline
              axbom
              wrote on last edited by
              #6

              @joseph @nebulon

              Thanks guys. I'm a bit out of my depth here. That command did something, not sure what 😅 It confirmed that a newer image was downloaded and a pull was completed for about half the items in the list.

              I've added a ticket for my VPS provider to confirm how much space I'm using and if they can see anything is "off" on their end. Cloudron reports disk usage is at "103.1 GB used of 846.62 GB".

              I've not made any changes to a default install of Cloudron as far as I'm aware. I'm using R2 (Cloudflare) for backups.

              Here's the output from df -h, which may or may not raise som red flags for you:

              output

              Making tech safe and compassionate. Author of Digital Compassion.

              axbomA 1 Reply Last reply
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              • axbomA axbom

                @joseph @nebulon

                Thanks guys. I'm a bit out of my depth here. That command did something, not sure what 😅 It confirmed that a newer image was downloaded and a pull was completed for about half the items in the list.

                I've added a ticket for my VPS provider to confirm how much space I'm using and if they can see anything is "off" on their end. Cloudron reports disk usage is at "103.1 GB used of 846.62 GB".

                I've not made any changes to a default install of Cloudron as far as I'm aware. I'm using R2 (Cloudflare) for backups.

                Here's the output from df -h, which may or may not raise som red flags for you:

                output

                axbomA Offline
                axbomA Offline
                axbom
                wrote on last edited by
                #7

                My VPS provider har confirmed that I still have 657 GB available as far as they can see as well. Not sure what could be causing this…

                What are my options? Upgrade Ubuntu? (I’m on 20.04)

                Making tech safe and compassionate. Author of Digital Compassion.

                1 Reply Last reply
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                • J Offline
                  J Offline
                  joseph
                  Staff
                  wrote on last edited by
                  #8

                  @axbom the issue is not backup or cloudflare related. It's something related to docker. I found a similar issue (non Cloudron) at https://serverfault.com/questions/1130877/docker-run-failed-no-space-left-on-device-dev-ptmx . But no response...

                  At https://forums.unraid.net/topic/132635-unable-to-open-docker-console-exec-failed-unable-to-start-container-process-open-devptmx-no-space-left-on-device-unknown/ there is a suggestion to either reboot or sysctl -w kernel.pty.max=8192 . Seems like there is some kernel bug .

                  axbomA 1 Reply Last reply
                  1
                  • J joseph

                    @axbom the issue is not backup or cloudflare related. It's something related to docker. I found a similar issue (non Cloudron) at https://serverfault.com/questions/1130877/docker-run-failed-no-space-left-on-device-dev-ptmx . But no response...

                    At https://forums.unraid.net/topic/132635-unable-to-open-docker-console-exec-failed-unable-to-start-container-process-open-devptmx-no-space-left-on-device-unknown/ there is a suggestion to either reboot or sysctl -w kernel.pty.max=8192 . Seems like there is some kernel bug .

                    axbomA Offline
                    axbomA Offline
                    axbom
                    wrote on last edited by
                    #9

                    @joseph Thanks, I rebooted the server and it appears to be allowing installations now. I thought I had done that already but no. 😬 Thank you for your time.

                    Making tech safe and compassionate. Author of Digital Compassion.

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