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Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Collabora Online (CODE)
  3. Wopi issue after Update to 26.04.1.4.1

Wopi issue after Update to 26.04.1.4.1

Scheduled Pinned Locked Moved Collabora Online (CODE)
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  • G Offline
    G Offline
    giofonseca
    wrote last edited by giofonseca
    #1

    How to reproduce:

    Update Collabora to version 26.04.1.4.1 and try to open a document in Nextcloud. It will prompt a WOPI unauthorized Error.

    Messure to "solve":

    Rolled back to previous version

    1 Reply Last reply
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    • jamesJ Online
      jamesJ Online
      james
      Staff
      wrote last edited by
      #2

      Hello @giofonseca
      Thanks for reporting I will try to reproduce this issue.

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      • jamesJ Online
        jamesJ Online
        james
        Staff
        wrote last edited by
        #3

        Hello @giofonseca
        I was able to reproduce this issue with Nextcloud.
        This is not a Collabora issue but a Nextcloud issue .
        When using the same Collabora app from Cubby it works without any issue.

        I also noticed the issue persists when restoring the previous version of Collabora.
        So this is some caching issue from Nextcloud and the Office app from Nextcloud.

        Found a quick hotfix as well.
        When updating or restoring Collabora, Nextcloud throws the Unauthorised WOPI host. Please try again later and report to your administrator if the issue persists. error.
        But when you go into the admin settings of Nextcloud, go into the Office section, check the checkbox Disable certificate verification (insecure) and Save uncheck and Save again, the issue is resolved.

        Can you please attempt this as well?

        G 1 Reply Last reply
        1
        • jamesJ james

          Hello @giofonseca
          I was able to reproduce this issue with Nextcloud.
          This is not a Collabora issue but a Nextcloud issue .
          When using the same Collabora app from Cubby it works without any issue.

          I also noticed the issue persists when restoring the previous version of Collabora.
          So this is some caching issue from Nextcloud and the Office app from Nextcloud.

          Found a quick hotfix as well.
          When updating or restoring Collabora, Nextcloud throws the Unauthorised WOPI host. Please try again later and report to your administrator if the issue persists. error.
          But when you go into the admin settings of Nextcloud, go into the Office section, check the checkbox Disable certificate verification (insecure) and Save uncheck and Save again, the issue is resolved.

          Can you please attempt this as well?

          G Offline
          G Offline
          giofonseca
          wrote last edited by
          #4

          Hi @james,
          I can confirm that your workaround solved that issue, thanks for your quick reaction, now I will update Collabora in production!

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