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  1. Cloudron Forum
  2. Release Bell
  3. Unable to Change Email Address

Unable to Change Email Address

Scheduled Pinned Locked Moved Solved Release Bell
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  • J Offline
    J Offline
    JLX89
    wrote on last edited by
    #1

    Hello All,
    I'm facing an issue where I'm unable to change my email address in Release Bell. When I attempt to change it, I get an error: "Unsuccessful HTTP response"

    Mar 09 08:47:19 ERROR (node:1) ExperimentalWarning: The Fetch API is an experimental feature. This feature could change at any time
    Mar 09 08:47:19 (Use `node --trace-warnings ...` to show where the warning was created) [ node:internal/process/warning:60:3 ]
    Mar 09 08:47:29 ServerError [ServiceUnavailableError]: Response timeout
    at IncomingMessage.<anonymous> (/app/code/node_modules/connect-timeout/index.js:84:8)
    Mar 09 08:47:29 at IncomingMessage.emit (node:events:513:28)
    Mar 09 08:47:29 at Timeout._onTimeout (/app/code/node_modules/connect-timeout/index.js:49:11)
    Mar 09 08:47:29 at listOnTimeout (node:internal/timers:564:17)
    Mar 09 08:47:29 at process.processTimers (node:internal/timers:507:7) {
    Mar 09 08:47:29 code: 'ETIMEDOUT',
    Mar 09 08:47:29 timeout: 10000
    Mar 09 08:47:29 }
    Mar 09 08:47:33 ERROR HttpError: Requires authentication
    

    Thank you!

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      How are you changing the email address? The email should be retrieved from the LDAP directory on Cloudron upon login. So to change the email, it has to be changed in Cloudron itself for that user.

      J 1 Reply Last reply
      0
      • nebulonN nebulon

        How are you changing the email address? The email should be retrieved from the LDAP directory on Cloudron upon login. So to change the email, it has to be changed in Cloudron itself for that user.

        J Offline
        J Offline
        JLX89
        wrote on last edited by
        #3

        @nebulon That makes sense, I was trying to change it from the Profile Section in Release Bell.

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          I see, in fact I forgot that this is also possible for releasebell itself. Looking closer at your error, this may actually be an authentication issue. Can you try to relogin in releasebell and save the profile form again?

          J 1 Reply Last reply
          0
          • nebulonN nebulon

            I see, in fact I forgot that this is also possible for releasebell itself. Looking closer at your error, this may actually be an authentication issue. Can you try to relogin in releasebell and save the profile form again?

            J Offline
            J Offline
            JLX89
            wrote on last edited by
            #5

            @nebulon Just gave this a shot and same result. I've cleared cache, cookies, and tried in an Incognito window.

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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #6

              Turns out it was a very basic bug. It is fixed now with package version 1.7.8. Thanks for reporting!

              J 1 Reply Last reply
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              • nebulonN nebulon marked this topic as a question on
              • nebulonN nebulon

                Turns out it was a very basic bug. It is fixed now with package version 1.7.8. Thanks for reporting!

                J Offline
                J Offline
                JLX89
                wrote on last edited by
                #7

                @nebulon Awesome, thank you so much!

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                • J JLX89 has marked this topic as solved on
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