Cloudron Forum

@humptydumpty You’re absolutely right. I’ll try to restore the post.

Hi everyone,

I’d like to apologize for my previous post about registration issues. After further investigation, I realized the problem was on my end – I had set a registration limit, which I overlooked.

Thank you for your understanding, and I apologize once again.

Hi everyone,

I need some help with an issue regarding user management in the PeerTube app on Cloudron.

When I first installed the app, I selected the option "Let the app handle user management", and everything worked fine. Registrations could be enabled directly through the PeerTube settings. However, I accidentally switched the Cloudron setting to "Allow the following users", which now blocks user management within the app itself.
My questions:

1. Is there a way to revert back to "Let the app handle user management" without having to reinstall the app?
2. If I have to reinstall the app, will the backup stored on a remote storage (e.g., Hetzner or another Storage Box) remain intact, or will it be deleted when the app is uninstalled?

Thank you very much for any advice or tips on how to resolve this!

I was just about to write the same thing. I’m experiencing the same issue. The link in the email is not working.

@girish Thank you, I'll try writing there and let you know.

Hi everyone,

Has anyone tried to hide the emails of other users when sharing albums? I can’t seem to find a way to do it. It doesn’t appear to be possible to disable this in the web interface, and I couldn’t find a command or setting for it either. Maybe someone has dealt with this before and can advise.

Thank you so much!

Many thanks to everyone for the help and information; everything is fine now. I ended up purchasing a few additional modules. It was the classic case of an error between the chair and the keyboard.

I apologize again for the unnecessary thread. I really misunderstood. Thank you very much for the explanation. Sometimes simple things seem complicated.
I purchased the module. Thanks again to everyone; it was my mistake.

@luckow Ok, thank you for the information. Maybe I missed something. I just found it strange that when I log in as User A, I can see what User B wrote to support

@luckow Maybe I misunderstood, but in my opinion, support staff should see all tickets, while customers should only have access to their own support requests. This ensures each customer’s privacy.

Hi everyone,
I’ve run into an issue in FreeScout where I need to limit ticket visibility so that each user can only see their own tickets.
Does anyone have tips on how to achieve this?
Or suggestions on which extensions to choose?
Thank you very much for any advice.

Thank you for the explanation, I didn't know that.

Hi everyone,

I just want to make sure I'm not doing something wrong again. Is there going to be another update for Mastodon 4.3.1? I can see it showing as a pre-release in the settings.

Thanks for the clarification!

@matix131997 I tried connecting with the following command:

ssh -p 202 root@ip

But it fails with the error:

Connection refused

It seems like port 22 is still open, and port 202 doesn't work. I was expecting that after the restart, port 22 would be closed and I would only be able to connect through port 202.

Hi everyone,

Yesterday, I reinstalled and restored my server, and everything went smoothly without any issues. After the installation, I tried to change the SSH port to 202 in the /etc/ssh/sshd_config file. I added the following line:

Port 202   # Do not use any other port. Only this port is not blocked by the Cloudron firewall

Then, I restarted SSH using:

systemctl restart ssh

(I noticed that older documents suggest systemctl restart sshd, but that doesn't seem to work anymore). However, I still can't connect via port 202. I have to use the default connection command:

ssh user@ip_server

I'm running Ubuntu 24.04.01 LTS. Is this method still valid for Cloudron, or did I miss something?

Thanks for your help!

It seems I'm not the only one struggling with this. It's a real shame, because otherwise, the app is really great.

@girish Ok, great! Thank you very much for the information. I really appreciate your time. Thanks again!

@girish Thank you very much for looking into this. I have moved the Nextcloud data to an SSD, and it seems like the backups are now working fine. The find command also completed without any issues. However, I still see a lot of errors in the log like:

box:storage/filesystem Error: ENOENT: no such file or directory, unlink '/mnt/cloudronbackup/my...

I understand that this is not a fatal error, but I’m a bit concerned that it might cause problems with restoring backups in the future. I know this isn't a Cloudron-specific issue, but do you have any idea where the problem might be?

The server has 64 GB of RAM and a 12-core Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz. It was purchased from a Hetzner auction, so I believe it’s not a slow machine. I also checked the permissions on the HDD, which are as follows:

drwxrwxrwx 8 root root 4096 Sep 7 10:47 /mnt/data

The permissions seem fine to me, or should the owner be set to a different user?
Thank you very much, I will be grateful for any information. I understand that this is not a Cloudron issue.

@nebulon Thank you for your response. I correctly configured the repositories, and the installation is now working without any issues.

Hi everyone,I'm having trouble installing Cloudron on a server running Ubuntu 24.04. When I run the installation script, the process stops immediately with the following error:

=> Updating apt and installing script dependencies
Could not install setup dependencies (curl). See /var/log/cloudron-setup.log

I checked the log at /var/log/cloudron-setup.log, but haven't found a solution yet

 GNU nano 7.2               /var/log/cloudron-setup.log
Running cloudron-setup with args : --
Hit:1 http://security.ubuntu.com/ubuntu noble-security InRelease
Reading package lists...
Reading package lists...
Building dependency tree...
Reading state information...
E: Unable to locate package software-properties-common

.Has anyone experienced a similar issue or have any tips on how to proceed?Thanks for any help!