Cloudron Forum

@girish Ok, great! Thank you very much for the information. I really appreciate your time. Thanks again!

@girish Thank you very much for looking into this. I have moved the Nextcloud data to an SSD, and it seems like the backups are now working fine. The find command also completed without any issues. However, I still see a lot of errors in the log like:

box:storage/filesystem Error: ENOENT: no such file or directory, unlink '/mnt/cloudronbackup/my...

I understand that this is not a fatal error, but I’m a bit concerned that it might cause problems with restoring backups in the future. I know this isn't a Cloudron-specific issue, but do you have any idea where the problem might be?

The server has 64 GB of RAM and a 12-core Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz. It was purchased from a Hetzner auction, so I believe it’s not a slow machine. I also checked the permissions on the HDD, which are as follows:

drwxrwxrwx 8 root root 4096 Sep 7 10:47 /mnt/data

The permissions seem fine to me, or should the owner be set to a different user?
Thank you very much, I will be grateful for any information. I understand that this is not a Cloudron issue.

@nebulon Thank you for your response. I correctly configured the repositories, and the installation is now working without any issues.

Hi everyone,I'm having trouble installing Cloudron on a server running Ubuntu 24.04. When I run the installation script, the process stops immediately with the following error:

=> Updating apt and installing script dependencies
Could not install setup dependencies (curl). See /var/log/cloudron-setup.log

I checked the log at /var/log/cloudron-setup.log, but haven't found a solution yet

 GNU nano 7.2               /var/log/cloudron-setup.log
Running cloudron-setup with args : --
Hit:1 http://security.ubuntu.com/ubuntu noble-security InRelease
Reading package lists...
Reading package lists...
Building dependency tree...
Reading state information...
E: Unable to locate package software-properties-common

.Has anyone experienced a similar issue or have any tips on how to proceed?Thanks for any help!

@girish Thank you for the information. I think it would be safer to write to your support team, as I’m not really sure where to look myself. Thanks again for your help!

@girish Hi! Yes, /mnt/data/Nextcloud is a separate volume that I use for Nextcloud data. However, it is not a Hetzner Storage Box, it's local storage on the server. I only use the Hetzner Storage Box for backups.

@girish Thank you very much for the quick response. My backups are around 200 GB, so I don't think that's too much. Since I moved to a new server and removed Matrix Synapse, I haven't had any issues. I tried running the backup manually, and it completed in two hours. I just checked the logs, so I'm not sure if everything is okay.

@girish Hi, I don't want to start a new thread, as it seems there have been multiple issues with backups here. I'm using a Hetzner box with rsync for backups, and after the latest Cloudron update, I'm also facing problems. The backup takes an extremely long time and doesn't complete. According to the logs, the issue is with Nextcloud. If I've posted this in the wrong thread, I apologize.

box:shell saveFsMetadata execArgs: find ["/home/yellowtent/appsdata/496f823e-b62e-4ac3-9083-bb909c6cba89","-type","f","-executable"]
Sep 03 03:39:18 box:shell safeFsMetadata execArgs: find ["/home/yellowtent/appsdata/496f823e-b62e-4ac3-9083-bb909c6cba89","-type","l"]
Sep 03 03:39:18 box:shell saveFsMetadata execArgs: find ["/mnt/data/Nextcloud","-type","d","-empty"]
Sep 03 06:10:19 box:shell saveFsMetadata execArgs: find ["/mnt/data/Nextcloud","-type","f","-executable"]
Sep 03 07:39:16 box:shell safeFsMetadata execArgs: find ["/mnt/data/Nextcloud","-type","l"]

@nebulon I'm glad it wasn’t a problem between the chair and the keyboard

I resolved the issue by installing version 1.13.0, where registrations are still open. Then, I gradually updated to the latest version. The problem occurred on two different servers, so I’m not sure if it’s an issue with Mastodon on Cloudron. Anyway, I now have the latest version and a fully functional admin interface.

Hi, I tried installing Mastodon on a different server, and the result is the same. I always get stuck at the message 'Your request is pending review by our staff. This may take some time. You will receive an email if your request is approved.' on the auth/edit page. I've been struggling with this since last night and still no solution. I even tried reverting to version 1.13.2, but I always end up with this error.

@nebulon I tried uninstalling and reinstalling an older version, but unfortunately, I’m still having the same issue. I really don’t know what I’m doing wrong.

@nebulon Thank you for your reply.
I installed Cloudron without user management

I tried adding ENABLE_REGISTRATIONS=true to the .env.production file, but unfortunately, that didn't work either. I'm still stuck on the domain/auth/edit page.

I really don't know where I'm going wrong anymore. After logging in, I can only click on authorized applications and two-factor authentication. I've done this before on another instance, but I can't remember how I did it. I would really appreciate any advice.

Hello,

I've created a new Mastodon instance and set up a user with admin rights. However, I keep seeing the message: "Your request is pending review by our staff. This may take a while. If your request is approved, you will receive an email."

On the left side, I see options like trends, moderation, and administration, but I'm unable to click on any of them. I encountered this issue before, but unfortunately, I can't remember how I resolved it.
When I open the admin page in Cloudron, I get an 'Access Denied' message.
Could someone please help me figure out how to fix this?

Thank you in advance for your assistance.

root@bc8a3ea5-9ce1-4e57-84cd-a4b2d840e534:/app/code# /app/code/bin/tootctl accounts create --email=
warning: parser/current is loading parser/ruby32, which recognizes 3.2.2-compliant syntax, but you are running 3.2.3.
Please see https://github.com/whitequark/parser#compatibility-with-ruby-mri.
OK
New password: dfba9ad3869c145de628934927945a6b
root@bc8a3ea5-9ce1-4e57-84cd-a4b2d840e534:/app/code# /app/code/bin/tootctl accounts modify zdenekk --role Owner
warning: parser/current is loading parser/ruby32, which recognizes 3.2.2-compliant syntax, but you are running 3.2.3.
Please see https://github.com/whitequark/parser#compatibility-with-ruby-mri.
OK

@necrevistonnezr Yes, I have that set up. After restarting the application, it works, but sometimes it maxes out the CPU, and loading times are extremely long, as if there is a bad internet connection. Then suddenly, everything works fine again. And this cycle repeats over and over.

@AartJansen Unfortunately, this is not a solution for me. In the previous version, I couldn't play videos at all.

Unfortunately, the instance worked for a while, but now the same error has appeared again.

2024-08-30 18:57:46 UTC [warn] i18n: Missing translation key "Polish (auto-generated)"
Aug 30 20:57:46 2024-08-30 18:57:46 UTC [info] 200 GET /watch?v=oKRhfLchXGU&listen=1 161157.24ms
Aug 30 20:57:47 => Healtheck error: Error: Timeout of 7000ms exceeded
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 200 GET /watch?v=wkeRkLChQEM&listen=1 148201.84ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: v-kbzMJeeNI : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=v-kbzMJeeNI 148246.18ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: ROzG3Ekkdig : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=ROzG3Ekkdig 148296.03ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: Kw3yWBxYTpY : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=Kw3yWBxYTpY 123348.74ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: myqE8AaeVgk : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=myqE8AaeVgk 123396.46ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: ZpzcVuQJLZc : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=ZpzcVuQJLZc 123442.88ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: zDessUKMEp4 : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=zDessUKMEp4 148491.76ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: nGQwsbg76ic : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=nGQwsbg76ic&listen=1 123560.59ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: 2Y28rt32yEs : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=2Y28rt32yEs 148619.22ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: dI_r4FA7q14 : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=dI_r4FA7q14&listen=1 123617.38ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: FgOqWbCPm3g : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=FgOqWbCPm3g&listen=1 123678.96ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: SabcWXeCG-k : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=SabcWXeCG-k 123721.15ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: bB6VaNq14dg : SSL_connect: I/O error
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [info] 500 GET /watch?v=bB6VaNq14dg&listen=1 123735.18ms
Aug 30 20:57:47 2024-08-30 18:57:47 UTC [error] get_video: KBcEVPxVrZ0 : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=KBcEVPxVrZ0&listen=false 124082.48ms
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [error] get_video: 2T-6l_BAr1Q : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=2T-6l_BAr1Q 124016.94ms
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [error] get_video: g1O3LmxmPuI : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=g1O3LmxmPuI 124137.83ms
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [error] get_video: puCRDI_lIW4 : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=puCRDI_lIW4 124164.25ms
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [error] get_video: myqE8AaeVgk : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=myqE8AaeVgk 105958.06ms
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [error] get_video: et1fF9CzFqo : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=et1fF9CzFqo&listen=1 124249.57ms
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [error] get_video: 1CYG-RHTbo0 : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=1CYG-RHTbo0&listen=1 149322.44ms
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [error] get_video: oKRhfLchXGU : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=oKRhfLchXGU&listen=1 124403.47ms
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [error] get_video: zsSURIL-2j8 : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=zsSURIL-2j8&listen=1 124437.87ms
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [error] get_video: fV8fY7X8ut8 : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=fV8fY7X8ut8 106178.39ms
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [error] get_video: W11VfpQQS3c : SSL_connect: I/O error
Aug 30 20:57:48 2024-08-30 18:57:48 UTC [info] 500 GET /watch?v=W11VfpQQS3c&listen=1 124471.8ms
Aug 30 20:57:49 2024-08-30 18:57:49 UTC [error] get_video: l4REgyxLHrc : SSL_connect: I/O error
Aug 30 20:57:49 2024-08-30 18:57:49 UTC [info] 500 GET /watch?v=l4REgyxLHrc 125317.62ms
Aug 30 20:57:49 2024-08-30 18:57:49 UTC [error] get_video: ipVNs0XsU60 : SSL_connect: I/O error
Aug 30 20:57:49 2024-08-30 18:57:49 UTC [info] 500 GET /watch?v=ipVNs0XsU60&listen=1 125875.97ms
Aug 30 20:57:50 2024-08-30 18:57:50 UTC [error] get_video: 84NAvaPcJWw : SSL_connect: I/O error
Aug 30 20:57:50 2024-08-30 18:57:50 UTC [info] 500 GET /watch?v=84NAvaPcJWw 126118.77ms
Aug 30 20:57:50 2024-08-30 18:57:50 UTC [error] get_video: Sd74n6--M0Q : SSL_connect: I/O error
Aug 30 20:57:50 2024-08-30 18:57:50 UTC [info] 500 GET /watch?v=Sd74n6--M0Q&listen=1 126409.61ms
Aug 30 20:57:50 2024-08-30 18:57:50 UTC [info] 500 GET /embed/123b-0YPCH8 48679.49ms
Aug 30 20:57:50 2024-08-30 18:57:50 UTC [error] get_video: 8hCMxUDjXao : SSL_connect: I/O error
Aug 30 20:57:50 2024-08-30 18:57:50 UTC [info] 500 GET /watch?v=8hCMxUDjXao&listen=1 70113.19ms
Aug 30 20:57:50 2024-08-30 18:57:50 UTC [info] 500 GET /channel/UCQfOlx_ttdwqxcpZaGO3j4g?sort_by=p