I have an existing Cloudron installation (v9.1.6) that has been running fine for a few weeks. Today I created a cloudron.io account and subscribed to the Pro Yearly plan. On
console.cloudron.io, my server appears as baptistepinel.com with "Pro Yearly" and "Last seen 27 April 2026". However, my dashboard still shows Account: None / Subscription:
Free.
The box.log confirms the subscription check returns Free:
2026-04-26T21:40:10.705Z appstore: checkSubscription: Cloudron 2fe3fe39-9b29-4a5c-a269-20b8cb1d87b7 is on the Free plan.
cloudron-support --troubleshoot output:
[OK] node version is correct
[OK] IPv6 is enabled and public IPv6 address is working
[OK] docker is running
[OK] docker version is correct
[OK] MySQL is running
[OK] netplan is good
[OK] DNS is resolving via systemd-resolved
[OK] unbound is running
[OK] nginx is running
[OK] dashboard cert is valid
[OK] dashboard is reachable via loopback
[OK] No pending database migrations
[WARN] Service 'mysql' is not running (may be lazy-stopped)
[OK] Service 'postgresql' is running and healthy
[WARN] Service 'mongodb' is not running (may be lazy-stopped)
[OK] Service 'mail' is running and healthy
[OK] Service 'graphite' is running and healthy
[OK] Service 'sftp' is running and healthy
[OK] box v9.1.6 is running
[OK] Dashboard is reachable via domain name
[OK] Domain baptistepinel.com is valid and has not expired
How do I link my Pro subscription to my existing installation?