Cloudron Forum

Hello @piedacoulisse For all subscription and payment related issues please contact support@cloudron.io directly! This should be resolved rather fast after you wrote the mail.

Thanks a lot ! Have a nice day !

@girish excellent. And thanks again for all of your help!

This support request is resolved. Should I delete this?

@tzolak yes, no worries

@iamthemediagit it also might help to detail what steps you took to send those several emails and to what destination since they apparently were not received as intended.

@diamantl should not be a problem. we will get to your mail asap.

Solved in support@

Sorry I did say the wrong currency. Thanks that does answer my question. Now I just have to decide if my small home server NUC is worth an extra $200 USD a year.

Thanks @girish , I've sent an email to the address you provided. I can see all the apps.

Sorry for this delayed response. Just wanted to confirm that everything worked right after contacting you. Thank your very much for this quick reply and for your great support. Appreciate it.

Yes you can switch over the subscription to another server. Just send us a note about this to support@cloudron.io then

ok thanks

Please send an email to support@cloudron.io with your Cloudron Id or cloudron.io email address.

well I had to reset and reinstall to have access again.. can close the topic

When I go to my Cloudron subscriptions it states that it’s not set up yet. Usually, this is because you have not logged into the app store yet. Have you installed apps on Cloudron yet and are the apps running? When you go to Cloudron Dashboard -> App Store, it will make you login. When you login, the connection is made (if it wasn't made already).

@girish Absolutely! No problem, I'll shoot you guys an email at that address. Thank you!

@gog122 you can login at https://console.cloudron.io/#/login and cancel it there.

@humptydumpty I think it was a bug or something as I uninstalled the app and tried to reinstall it and it failed. For reference I have the Vaultwarden and Gitea installed. The 3rd app was Firefly.

Will follow this up from support.