This was sorted out in support. The Stripe account associated with the customer got disconnected from our appstore account. This was caused by a bug which we have now fixed.
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Solved Purchase Subscription
Support • • MORGiON -
Solved Cannot add second app
Support • • romfeo -
Solved Unable to install 2nd app
Support • • khadanja -
Solved Multiple Servers Mix of Free & Paid
Support • • briankb -
Solved Can't update 2 apps on free plan
Support • • ryan -
Solved Local Instance of Cloudron
Support • • JLX89 -
Solved Discount coupon issue
Support • • xavierl -
Solved adding a second server
Support • • humptydumpty