admin user can't login - nothing in the logs. Also can't create any projects.

[scooke]

I'm not too concerned since I'm not interested in this anymore because it isn't working on first run, BUT, someone here might really want to use this, so I thought I'd go ahead and report it. I installed it to allow Allow all users from this Cloudron. I read the info in the dashboard. I increased the ram 3x. Restarted. Checked logs. I sure hope it's working for the rest of you!

admin user can't login; Here are the logs:

Sep 12 20:54:44 172.18.0.1 - - [12/Sep/2021:18:54:44 +0000] "GET /admin/login/?next=/admin/ HTTP/1.1" 200 844 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36"
Sep 12 20:54:50 172.18.0.1 - - [12/Sep/2021:18:54:50 +0000] "GET / HTTP/1.1" 200 56829 "-" "Mozilla (CloudronHealth)"
Sep 12 20:55:00 172.18.0.1 - - [12/Sep/2021:18:55:00 +0000] "GET / HTTP/1.1" 200 56829 "-" "Mozilla (CloudronHealth)"
Sep 12 20:55:04 172.18.0.1 - - [12/Sep/2021:18:55:04 +0000] "POST /admin/login/?next=/admin/ HTTP/1.1" 200 936 "https://taiga.example.com/admin/login/?next=/admin/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36"
Sep 12 20:55:10 172.18.0.1 - - [12/Sep/2021:18:55:10 +0000] "GET / HTTP/1.1" 200 56829 "-" "Mozilla (CloudronHealth)"
Sep 12 20:55:20 172.18.0.1 - - [12/Sep/2021:18:55:20 +0000] "GET / HTTP/1.1" 200 56829 "-" "Mozilla (CloudronHealth)"
Sep 12 20:55:21 172.18.0.1 - - [12/Sep/2021:18:55:21 +0000] "POST /admin/login/?next=/admin/ HTTP/1.1" 200 939 "https://taiga.example.com/admin/login/?next=/admin/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36"
Sep 12 20:55:30 172.18.0.1 - - [12/Sep/2021:18:55:30 +0000] "GET / HTTP/1.1" 200 56829 "-" "Mozilla (CloudronHealth)"
Sep 12 2

Doesn't seem like there is any usable error message there to me.

And the normal user, who could login, can't make projects, neither private nor public, neither with names without blanks spots or not:

Sep 12 20:59:32 172.18.0.1 - - [12/Sep/2021:18:59:32 +0000] "GET /api/v1/users/me HTTP/1.1" 200 661 "https://taiga.example.com/project/new" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36"
Sep 12 20:59:32 172.18.0.1 - - [12/Sep/2021:18:59:32 +0000] "GET /api/v1/projects?member=5&order_by=user_order&slight=true HTTP/1.1" 200 2 "https://taiga.example.com/project/new" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36"
Sep 12 20:59:40 172.18.0.1 - - [12/Sep/2021:18:59:40 +0000] "GET / HTTP/1.1" 200 56829 "-" "Mozilla (CloudronHealth)"

[nebulon]

@scooke so Taiga has a built-in system admin, which is not able to login in the regular login page. You have to navigate to /admin/ and use the pre-setup admin credentials there. Then assign other privileges to the Cloudron users.

This is some quirk of how they use django and as far as I can tell is already mentioned in the post-installation notes, maybe this should be made more clear?

[scooke]

@nebulon That's exactly the login method that isn't working for me. The regular user can login no problem (my cloudron user), but can't make any projects, I guess because it hasn't been added by the admin yet.

[nebulon]

@scooke I just did a fresh installation and it worked fine. Have you tried to reinstall it and can you reproduce the issue then?

[scooke]

@nebulon Sure, I'll try. I'm using Chrome (Google Chrome is up to date
Version 93.0.4577.63 (Official Build) (64-bit)) on Windows 11.

Do you have a recommended "User Management" option for when I reinstall? I used "Allow all users from this Cloudron" the first time. Should I choose, "Leave user management to the app"?

[nebulon]

@scooke in this case this should not matter at all, since that admin user by the username admin is pre-setup in all configurations.

[scooke]

@nebulon I shall try the "Leave user management to the app", although if it works that doesn't help with what went wrong with the former.

[nebulon]

@scooke is the other installation some instance you are using for longer already? If so, maybe the admin password has simply changed already, which is anyways the first thing one should do with those pre-setup things.

[scooke]

@nebulon You know, that might it, though I tried Taiga literally years ago. Could that password have been retained all this time?? I used a similar domain.

Anyway, I confirm that using the "Leave user management to the app" option allowed the admin user to login, add a user, and then that user could login, make a project, etc.

I am going to try the former again, because it did not work at all.

[scooke]

@scooke Figures. Now it did work.

I still think something is wonky. I'm not the first one to not be able to login with the admin user... then can.

FWIW, I had deleted the intial install using taiga.example.com, and then reinstalled with the same domain. It of course logged in right away. And because I could login with the admin user, I checked out the Users list and could see that my Cloudron user was not in the list (but 4 other users were, Github, Bitbucket, etc.) I didn't try making a project, though I was logged in, until the admin added me.

[nebulon]

@scooke since you mentioned to be using the same domain, maybe this was a caching issue on your browser side. Either way not sure what to investigate now on our side or can we mark this as solved for now?

[scooke]

@nebulon Solved! Thanks for your time. Hopefully this doesn't repeat for others. If it does, I suppose a simple reinstall is in order.