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  1. Cloudron Forum
  2. Mattermost
  3. Last Update (6.3.0) broke Boards

Last Update (6.3.0) broke Boards

Scheduled Pinned Locked Moved Solved Mattermost
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  • M Offline
    M Offline
    mtd-sales
    wrote on last edited by
    #1

    Hey there,

    does anybody else experience the same?
    We were using Mattermost Boards (introduced in V6) and they disappeared after the last update to 6.3.0.

    I can still find the setting and tried disabling and enabling (hoping that would set a flag in DB). Unfortunately, it did not help.

    I guess it would make sense to add boards to the tests too.

    Best

    Eugene

    ? 1 Reply Last reply
    0
    • M mtd-sales

      Hey there,

      does anybody else experience the same?
      We were using Mattermost Boards (introduced in V6) and they disappeared after the last update to 6.3.0.

      I can still find the setting and tried disabling and enabling (hoping that would set a flag in DB). Unfortunately, it did not help.

      I guess it would make sense to add boards to the tests too.

      Best

      Eugene

      ? Offline
      ? Offline
      A Former User
      wrote on last edited by
      #2

      @mtd-sales same issue here

      1 Reply Last reply
      0
      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #3

        Indeed the Boards feature is not tested currently with out update tests. Is there already an upstream bug report for that or does it seem like a packaging bug? I have never used Boards in Mattermost, so have to try it out first to understand what it is.

        ? 1 Reply Last reply
        0
        • nebulonN nebulon

          Indeed the Boards feature is not tested currently with out update tests. Is there already an upstream bug report for that or does it seem like a packaging bug? I have never used Boards in Mattermost, so have to try it out first to understand what it is.

          ? Offline
          ? Offline
          A Former User
          wrote on last edited by
          #4

          @nebulon so I couldn’t find any upstream bugs reported but here is some info on what it is and how it is accessed:

          https://docs.mattermost.com/guides/boards.html
          https://docs.mattermost.com/boards/accessing-boards.html

          1 Reply Last reply
          0
          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #5

            Ok looks like I found the issue there. By default "Plugin Mangement" is disabled in the System Console. Once "Enable Plugins" is set to true, the Boards feature is available in the top-left menu.

            ? 1 Reply Last reply
            0
            • nebulonN nebulon

              Ok looks like I found the issue there. By default "Plugin Mangement" is disabled in the System Console. Once "Enable Plugins" is set to true, the Boards feature is available in the top-left menu.

              ? Offline
              ? Offline
              A Former User
              wrote on last edited by
              #6

              @nebulon ahhh makes sense. Thanks!

              1 Reply Last reply
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              • M Offline
                M Offline
                mtd-sales
                wrote on last edited by
                #7

                Thank you, guys.
                Unfortunately, it didn't fix it for me, since plugins were already enabled.

                Then I found this in my logs:

                Jan 18 11:25:23 {"timestamp":"2022-01-18 10:25:23.926 Z","level":"error","msg":"Not activating plugin because diagnostics are disabled","caller":"app/plugin_api.go:928","plugin_id":"com.mattermost.nps"}

                So I enabled diagnostics. However this was the result (not sure if its related to this update):

                Jan 18 11:28:35 {"timestamp":"2022-01-18 10:28:35.229 Z","level":"error","msg":"Unable to activate plugin","caller":"app/plugin.go:142","plugin_id":"focalboard","error":"error initializing the DB: Dirty database version 15. Fix and force version."}

                M 1 Reply Last reply
                1
                • M mtd-sales

                  Thank you, guys.
                  Unfortunately, it didn't fix it for me, since plugins were already enabled.

                  Then I found this in my logs:

                  Jan 18 11:25:23 {"timestamp":"2022-01-18 10:25:23.926 Z","level":"error","msg":"Not activating plugin because diagnostics are disabled","caller":"app/plugin_api.go:928","plugin_id":"com.mattermost.nps"}

                  So I enabled diagnostics. However this was the result (not sure if its related to this update):

                  Jan 18 11:28:35 {"timestamp":"2022-01-18 10:28:35.229 Z","level":"error","msg":"Unable to activate plugin","caller":"app/plugin.go:142","plugin_id":"focalboard","error":"error initializing the DB: Dirty database version 15. Fix and force version."}

                  M Offline
                  M Offline
                  mtd-sales
                  wrote on last edited by
                  #8

                  I was able to fix it by changing the following values in table focalboard_schema_migrations

                  • version 15 -> 11 (I figured that's the current version)
                  • dirty 1 -> 0
                  A 1 Reply Last reply
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                  • M mtd-sales

                    I was able to fix it by changing the following values in table focalboard_schema_migrations

                    • version 15 -> 11 (I figured that's the current version)
                    • dirty 1 -> 0
                    A Offline
                    A Offline
                    ashughes
                    wrote on last edited by
                    #9

                    @mtd-sales said in Last Update (6.3.0) broke Boards:

                    focalboard_schema_migrations

                    Was having the same issue and this seemed to work. TLDR; Seems like I only had to update dirty.

                    Before Mattermost update:

                    select * from focalboard_schema_migrations;
                    
                    +---------+-------+
                    | version | dirty |
                    +---------+-------+
                    |      14 |     0 |
                    +---------+-------+
                    

                    After Mattermost update:

                    select * from focalboard_schema_migrations;
                    
                    +---------+-------+
                    | version | dirty |
                    +---------+-------+
                    |      15 |     1 |
                    +---------+-------+
                    

                    Then I ran the following:

                    update focal_schema_migrations set dirty=1 where dirty=0;
                    commit; 
                    

                    Then I rebooted the Mattermost instance and checked the table again:

                    select * from focalboard_schema_migrations;
                    
                    +---------+-------+
                    | version | dirty |
                    +---------+-------+
                    |      16 |     0 |
                    +---------+-------+
                    

                    Finally, I restarted Mattermost Desktop and checked that I could load Boards again, and it all works great.

                    M 1 Reply Last reply
                    2
                    • robiR Offline
                      robiR Offline
                      robi
                      wrote on last edited by
                      #10

                      Does this mean there will be a Cloudron Mattermost App update pushed @nebulon ?

                      Conscious tech

                      1 Reply Last reply
                      0
                      • A ashughes

                        @mtd-sales said in Last Update (6.3.0) broke Boards:

                        focalboard_schema_migrations

                        Was having the same issue and this seemed to work. TLDR; Seems like I only had to update dirty.

                        Before Mattermost update:

                        select * from focalboard_schema_migrations;
                        
                        +---------+-------+
                        | version | dirty |
                        +---------+-------+
                        |      14 |     0 |
                        +---------+-------+
                        

                        After Mattermost update:

                        select * from focalboard_schema_migrations;
                        
                        +---------+-------+
                        | version | dirty |
                        +---------+-------+
                        |      15 |     1 |
                        +---------+-------+
                        

                        Then I ran the following:

                        update focal_schema_migrations set dirty=1 where dirty=0;
                        commit; 
                        

                        Then I rebooted the Mattermost instance and checked the table again:

                        select * from focalboard_schema_migrations;
                        
                        +---------+-------+
                        | version | dirty |
                        +---------+-------+
                        |      16 |     0 |
                        +---------+-------+
                        

                        Finally, I restarted Mattermost Desktop and checked that I could load Boards again, and it all works great.

                        M Offline
                        M Offline
                        mtd-sales
                        wrote on last edited by
                        #11

                        @ashughes Perfect, that's correct.

                        Here is the answer:
                        https://github.com/mattermost/focalboard/issues/2119#issuecomment-1013751739

                        @robi It's not an issue with cloudron. So I guess as soon as there is a fix by Mattermost it will also land here.
                        The only action step from @nebulon and cloudron would be to add some tests for boards in future releases.

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