Couldnt login to email

[phaneendra]

Hi one user couldnt login to the email in the nextcloud email internal app,though alll others were able to login using the individual credentials .The user gets an error message after he tries to login using the credentials ,whereas others were able to do it without any problem

[nebulon]

Does that user have a mailbox associated?

[subven]

What does the error message say?

[phaneendra]

@nebulon yes he does ,for other automatic login worked but ,for him we had to manually login ,inorder get him logged

[nebulon]

@phaneendra does this mean it is working now? Also what does "manual" vs "automatic" login mean?

[subven]

@nebulon I might be wrong but from what I remember the automatic email login with Nextcloud is possible if the user has an email address that matches his Cloudron username. You can also configure the mail addon if this pattern does not match. I think the reason for the problem @phaneendra sees is that the pattern for their configuration does not match for this specific user.

[nebulon]

@subven ah, thanks for the pointer. I had no clue about that feature. But yeah it seems it is nextcloud internal or just how that specific user is setup, rather than a Cloudron or packaging bug.