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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Cal.com
  3. Error 500 on all pages behind login

Error 500 on all pages behind login

Scheduled Pinned Locked Moved Solved Cal.com
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  • A Offline
    A Offline
    Appointee3084
    wrote on last edited by Appointee3084
    #1

    Since the latest update last night (Cal.com 3.5.5 on Cloudron 7.6.1) I am no longer able to visit any administration page such as cal.domain.com/event-types. Calendar booking via the public links seems to not be affected.

    Does anybody else have the same issue or an idea on how to fix this?

    fc77e8d2-e4ea-4e48-b625-64fab31ae3d5-image.png

    Thanks!

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    1
    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #10

      Looks like an issue with the Google Calendar integration? If you remove those, does it start up again?

      1 Reply Last reply
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      • A Offline
        A Offline
        Appointee3084
        wrote on last edited by
        #2

        Just updated to Cal 7.6.2, still the same issue

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        0
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          Fresh install seems to work. Let me test after updating from an old version.

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          • A Offline
            A Offline
            Appointee3084
            wrote on last edited by
            #4

            Will I lose the current setup with accounts and cal links during the fresh install? Did you uninstall + install it or is there somehow a reinstall button?

            jdaviescoatesJ 1 Reply Last reply
            0
            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #5

              For a start just to rule out other issues, can you install a fresh app instance and see if you encounter the same issue? If not can you double check if you have made any configuration changes to the env file or so in the broken installation?

              A 1 Reply Last reply
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              • A Appointee3084

                Will I lose the current setup with accounts and cal links during the fresh install? Did you uninstall + install it or is there somehow a reinstall button?

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #6

                @Appointee3084 there is no reinstall but you could try cloning your existing app https://docs.cloudron.io/backups/#clone-app

                I use Cloudron with Gandi & Hetzner

                A 1 Reply Last reply
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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #7

                  Would also help to know if you have enabled any apps in cal.com ?

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                  • nebulonN nebulon

                    For a start just to rule out other issues, can you install a fresh app instance and see if you encounter the same issue? If not can you double check if you have made any configuration changes to the env file or so in the broken installation?

                    A Offline
                    A Offline
                    Appointee3084
                    wrote on last edited by
                    #8

                    @nebulon A fresh install seems to work, at least I can set everything up and access a new admin environment.
                    I only added Google Calendar / Meet in the broken installations env file.

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                    • jdaviescoatesJ jdaviescoates

                      @Appointee3084 there is no reinstall but you could try cloning your existing app https://docs.cloudron.io/backups/#clone-app

                      A Offline
                      A Offline
                      Appointee3084
                      wrote on last edited by
                      #9

                      @jdaviescoates cloning the app from the latest backup unfortunately yields the same result: Error 500 as soon as I try to access the app on the set subdomain.

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                      • nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #10

                        Looks like an issue with the Google Calendar integration? If you remove those, does it start up again?

                        1 Reply Last reply
                        0
                        • nebulonN nebulon marked this topic as a question on
                        • A Offline
                          A Offline
                          Appointee3084
                          wrote on last edited by
                          #11

                          Ok weird: Removing these credentials from env seems to solve the issue. I expected the Google Calendar integration to break after removing these but it is still working. Is there now a new way to integrate Google Calendar besides pasting Google API credentials in the env file?

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                          • A Appointee3084 has marked this topic as solved on
                          • nebulonN Offline
                            nebulonN Offline
                            nebulon
                            Staff
                            wrote on last edited by
                            #12

                            I guess you have to ask the upstream project about this.

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