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  1. Cloudron Forum
  2. Cubby
  3. Collabora word docs bigger than 100KB - cannot save

Collabora word docs bigger than 100KB - cannot save

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  • P Offline
    P Offline
    pitadavespa
    wrote on last edited by
    #1

    Hi!
    This is my first post here. I just started using Cloudron (still on the free version, doing some tests) and I'm very happy I found it.

    I have this issue: when using Cubby and Collabora (installed on the same server), I can't seem to save word files (haven't tested other types) bigger than 100KB.

    Error log:

    Nov 22 11:03:45at process.processTicksAndRejections (node:internal/process/task_queues:95:5) {
    PayloadTooLargeError: request entity too large
    Nov 22 11:03:45 at Layer.handle [as handle_request] (/app/code/node_modules/express/lib/router/layer.js:95:5)
    Nov 22 11:03:45 at getRawBody (/app/code/node_modules/raw-body/index.js:116:12)
    Nov 22 11:03:45 at next (/app/code/node_modules/express/lib/router/route.js:149:13)
    Nov 22 11:03:45 at rawParser (/app/code/node_modules/body-parser/lib/types/raw.js:81:5)
    Nov 22 11:03:45 at read (/app/code/node_modules/body-parser/lib/read.js:79:3)
    Nov 22 11:03:45 at readStream (/app/code/node_modules/raw-body/index.js:163:17)
    Nov 22 11:03:45 at tokenAuth (/app/code/backend/routes/users.js:131:5)
    Nov 22 11:03:45 expected: 416711,
    Nov 22 11:03:45 expose: true,
    Nov 22 11:03:45 length: 416711,
    Nov 22 11:03:45 limit: 102400,
    Nov 22 11:03:45 status: 413
    Nov 22 11:03:45 statusCode: 413,
    Nov 22 11:03:45 type: 'entity.too.large',

    I tried to changing client_max_body_size on nginx, but no success.
    Any other thing I can do?

    Thanks!

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #6

      The latest cubby package version has this fixed.

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Just to be on the same page, is the error from collabora or cubby instance? In case the document in question can be shared, would be good to send that to support@cloudron.io then I can see how to reproduce this.

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        • nebulonN nebulon marked this topic as a question on
        • P Offline
          P Offline
          pitadavespa
          wrote on last edited by
          #3

          Hi!

          The error is from the cubby instance.
          I'm now testing it with a different collabora server (outside cloudron), and the same error shows on cubby.

          The .docx file is not relevant. I even created a new one. If it has enough text to do (around) 100KB, or if you put some image (printscreens, for example) on the doc, it gives the error.

          Thank you for your time!

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #4

            I was easily able to reproduce this. Working on a fix...

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            • P Offline
              P Offline
              pitadavespa
              wrote on last edited by
              #5

              That's great. Thanks!

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #6

                The latest cubby package version has this fixed.

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                • P pitadavespa has marked this topic as solved on
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                  P Offline
                  pitadavespa
                  wrote on last edited by
                  #7

                  Yes, it has.
                  Thank you very much!

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