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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Rallly
  3. Can't create account on new verison

Can't create account on new verison

Scheduled Pinned Locked Moved Solved Rallly
6 Posts 4 Posters 850 Views 5 Watching
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    • ianhyzyI Offline
      ianhyzyI Offline
      ianhyzy
      wrote on last edited by
      #1

      I'm not able to create a Rallly account - this is an older install that's been upgraded to 3.0. Sending a test email still works from Cloudron, but rallly never sends the account creation PIN.

      nebulonN 1 Reply Last reply
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      • jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #2

        I'm on latest Cloudron package 1.15.0 Rallly 3.1.0 and it's working fine for me

        I use Cloudron with Gandi & Hetzner

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        • ianhyzyI ianhyzy

          I'm not able to create a Rallly account - this is an older install that's been upgraded to 3.0. Sending a test email still works from Cloudron, but rallly never sends the account creation PIN.

          nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #3

          @ianhyzy do you see any error in the app logs when it tries to send an email? Also since rallly had quite some changes, check to remove any extra env variables in the /app/data/env file maybe?

          The current env file would ideally only contain those two variables as mentioned in the start.sh https://git.cloudron.io/cloudron/rallly-app/-/blob/main/start.sh?ref_type=heads#L15

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          • nebulonN nebulon marked this topic as a question on
          • ianhyzyI Offline
            ianhyzyI Offline
            ianhyzy
            wrote on last edited by
            #4

            I did a fresh re-install but I'm not seeing anything in the logs still.

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            • girishG Do not disturb
              girishG Do not disturb
              girish
              Staff
              wrote on last edited by
              #5

              @ianhyzy Can you see if there are any events in the mail server? https://docs.cloudron.io/email/#event-log ? Wonder if mails hit the mail server at all.

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #6

                Also just did a fresh install and it was able to send the mail with the pin fine. Seems like something is off with the email setting on your Cloudron?

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                • girishG girish has marked this topic as solved on
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