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  2. osTicket
  3. osTicket - I Can't Access The Admin Page

osTicket - I Can't Access The Admin Page

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  • I Offline
    I Offline
    IniBudi
    wrote on last edited by
    #1

    When I tried to access the admin page /scp/login.php. I get a 404 error not found.

    This  page can’t be found
    No webpage was found for the web address: https://.com/scp/login.php
    HTTP ERROR 404
    

    There was no error log when I checked.

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    • I Offline
      I Offline
      IniBudi
      wrote on last edited by
      #2

      The root cause of this issue I found is that osTicket is using port 8000, and Cloudflare doesn't support custom ports unless using their entreprise plan.

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @IniBudi no, that's can be right. The port 8000 is an internal port and is not exposed to outside world. Does your page work without Cloudflare? If it does, then just have a look around Cloudflare settings. Disable some of the features like bot detection, WAF stuff, Rocket loader etc. I have no idea about Cloudflare to suggest what settings to disable, just throwing some names which I have come across in this forum which caused issues with apps.

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