Matrix Healtheck error: Error: Timeout of 7000ms exceeded
Solved
Matrix (Synapse/Element)
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Hello, I have a problem with the Matrix app. I have tried restarting it several times, but after about 30 minutes it ends up with this error and stops working.
box:taskworker Starting task 9129. Logs are at /home/yellowtent/platformdata/logs/9afaff60-0e08-4215-8271-b19f8ff1540f/apptask.log Feb 24 18:46:14box:apptask run: startTask installationState: pending_restart runState: running Feb 24 18:46:14box:tasks update 9129: {"percent":10,"message":"Starting app services"} Feb 24 18:46:14box:tasks update 9129: {"percent":20,"message":"Restarting container"} Feb 24 18:46:26box:tasks update 9129: {"percent":80,"message":"Configuring reverse proxy"} Feb 24 18:46:26box:reverseproxy providerMatchesSync: subject=CN = matrix.mydomen.cz domain=matrix.mydomen.cz issuer=C = US, O = Let's Encrypt, CN = R3 wildcard=false/true prod=true/true issuerMismatch=false wildcardMismatch=false match=true Feb 24 18:46:26box:reverseproxy ensureCertificate: matrix.mydomen.cz acme cert exists and is up to date Feb 24 18:46:26box:reverseproxy expiryDate: subject=CN = matrix.mydomen.cz notBefore=Feb 19 07:11:08 2024 GMT notAfter=May 19 07:11:07 2024 GMT daysLeft=84.55880680555556 Feb 24 18:46:26box:reverseproxy needsRenewal: false. force: false Feb 24 18:46:26box:reverseproxy writeAppLocationNginxConfig: writing config for "matrix.mydomen.cz" to /home/yellowtent/platformdata/nginx/applications/9afaff60-0e08-4215-8271-b19f8ff1540f/matrix.archoslinux.cz.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"matrix.mydomen.cz","hasIPv6":true,"ip":"172.18.18.8","port":8008,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/matrix.mydomen.cz.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/matrix.mydomen.cz.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"9afaff60-0e08-4215-8271-b19f8ff1540f","location":"/"},"upstreamUri":"","ocsp":true,"hstsPreload":false} Feb 24 18:46:26box:shell reload spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx Feb 24 18:46:26box:tasks update 9129: {"percent":100,"message":"Done"} Feb 24 18:46:26box:taskworker Task took 12.256 seconds Feb 24 18:46:26box:tasks setCompleted - 9129: {"result":null,"error":null} Feb 24 18:46:26box:tasks update 9129: {"percent":100,"result":null,"error":null} Feb 24 19:39:17=> Healtheck error: Error: Timeout of 7000ms exceeded Feb 24 19:39:27=> Healtheck error: Error: Timeout of 7000ms exceeded Feb 24 19:39:37=> Healtheck error: Error: Timeout of 7000ms exceeded Feb 24 19:39:47=> Healtheck error: Error: Timeout of 7000ms exceeded Feb 24 19:39:57=> Healtheck error: Error: Timeout of 7000ms exceeded Feb 24 19:40:07=> Healtheck error: Error: Timeout of 7000ms exceeded Feb 24 19:40:17=> Healtheck error: Error: Timeout of 7000ms exceeded Feb 24 19:40:27=> Healtheck error: Error: Timeout of 7000ms exceeded Feb 24 19:40:37=> Healtheck error: Error: Timeout of 7000ms exceed
Can someone please help me with this? Thank you very much for any advice.
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@nebulon Hey, thanks for the answer. As of this morning, everything seems to be fine. The Matrix has been running since this morning. Yesterday it got stuck a few times on an error I sent. I had to restart the app every time. It ran for an hour and always on the same error the app crashed. I can enable access to the VPS via SSH if need be.
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