Exporting All Data (TEams etc) to New App INstance

[StillwaterLMS]

We are running an old version of Mattermost on Cloudron (7.10.3) and find that the process to upgrade is well and far beyond what we are capable of technically.

We are hoping that we can run the process outlined here:
https://docs.mattermost.com/manage/bulk-export-tool.html

To export and import a json file from the old server to the new one.

None of the paths in the above procedure lien up however so we are confused as to how we can even get a file off that Cloudron instance?

Any help appreciated.

[nebulon]

Is there any reason why you can't use the update provided by Cloudron normally?

[girish]

You can run the CLI tool on Cloudron like https://docs.cloudron.io/apps/mattermost/#command-line-tool . Instead of the import command at https://docs.cloudron.io/apps/mattermost/#migration , use the export command.

To get a file off Cloudron, easiest way is to export to a path under /app/data and then use the File manager to download it.

I am also curious why you are not able to update mattermost on Cloudron. It's all automatic.