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  1. Cloudron Forum
  2. Typebot
  3. Unable to Login as Cloudron

Unable to Login as Cloudron

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  • firmansiF Offline
    firmansiF Offline
    firmansi
    wrote on last edited by firmansi
    #1

    I recently got this issue that unable to login to my Typebot, it;s just hanging in process www.mydomain.com/openid/interaction/xxxx and comes with error message "%2Ftypebots%3F&error=OAuthCallback"

    When i see the log in Typebot, the error that i see is online "Healtheck error: Error: connect ECONNREFUSED 172.18.16.182:3000"

    Can anybody help me on this issue?

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    • nebulonN Away
      nebulonN Away
      nebulon
      Staff
      wrote on last edited by
      #2

      Looks like the login is just a symptom of the app being down itself if the healthcheck fails.
      If you restart the app, does it come up correctly?

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      • firmansiF Offline
        firmansiF Offline
        firmansi
        wrote on last edited by
        #3

        No, i tried to restart couple times but still the same, but then I changed the SSL in Cloudflare from Full Strict to Full then it works, I don't know if it has logical explanation, by changing the configuration in Cloudflare

        J 1 Reply Last reply
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        • firmansiF firmansi

          No, i tried to restart couple times but still the same, but then I changed the SSL in Cloudflare from Full Strict to Full then it works, I don't know if it has logical explanation, by changing the configuration in Cloudflare

          J Offline
          J Offline
          joseph
          Staff
          wrote on last edited by
          #4

          @firmansi said in Unable to Login as Cloudron:

          but then I changed the SSL in Cloudflare from Full Strict to Full then it works, I don't know if it has logical explanation, by changing the configuration in Cloudflare

          Yes, this is the problem. Most apps don't work if the OIDC provider does not have a valid cert. If Cloudflare proxying is not set up correctly, it sometimes gives the wrong certs. This issue was reported elsewhere in the forum but we don't know the root cause, seems something Cloudflare related. You can double confirm this by turning off proxying altogether.

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          • nebulonN nebulon marked this topic as a question on
          • nebulonN nebulon has marked this topic as solved on
          • firmansiF Offline
            firmansiF Offline
            firmansi
            wrote on last edited by
            #5

            Yes, I agree, i have double checked and simulate the case couple times

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