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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Documenso
  3. Signing certificate not included in document download

Signing certificate not included in document download

Scheduled Pinned Locked Moved Documenso
24 Posts 7 Posters 3.1k Views 8 Watching
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  • G Offline
    G Offline
    gdeflaux
    wrote on last edited by
    #21

    Hey. I have tried with fresh new install and I still have the same issue. I've confirmed that the setting to append the certificate was ON for the team.

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    • vladimir.dV Offline
      vladimir.dV Offline
      vladimir.d
      wrote on last edited by
      #22

      Hi @gdeflaux, I've installed a fresh app, uploaded a pdf file, set a signing form, then signed it. The completed pdf contains Signing Certificate page.
      Could you elaborate step by step how to reproduce the issue you are facing with?
      Could you try to increase memory allocated for the app in Resources section in the app's configure view and use the slider to set the memory limit and then to try to sign a pdf?

      7de5c2f7-d12e-4c85-ab69-47cc5dcb0daf-image.png

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      • A Offline
        A Offline
        andirahmat
        wrote last edited by
        #23

        It was fixed, but after updated to Documenso 1.12.6, com.documenso.cloudronapp@1.7.1 now new signed documents not included with the certificate at the second page. The old signed docs when i redownload still have the certificate on second page.

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        • vladimir.dV Offline
          vladimir.dV Offline
          vladimir.d
          wrote last edited by
          #24

          @andirahmat How big a document were you trying to sign? Could you try to sign a small pdf just with one page?

          I've tried to reproduce the issue but had no luck.
          First I installed v1.7.0, the signing certificate page was succesfully generated there, then I updated the app to v1.7.1, and signed a new document - Signing certificate page was attached as well.

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