Latest update to EspoCRM 2.15.0 broke installation

[Thimm]

The latest update EspoCRM 2.15.0 broke our installation and a screen with This app is currently not responding. Please try refreshing the page in a few minutes. is shown when opening the subdomain.

So far I've tried restarting the app and restarting the server. Until now, we've had no problems running EspoCRM.

Is there anything else I can do?

[girish]

The EspoCRM update was a major update to EspoCRM 9, so maybe some customizations broke. It also upgraded PHP to 8.2. Do you see any errors in app logs?

[Thimm]

I found the issue in the logs:

Error: EspoCRM 9.0 is not compatible with 'Google Integration' extension of versions lower than 1.7.6. Please upgrade the extension or uninstall it.

[Thimm]

Got it working again by doing the following:

1. Have a look at the logs
2. Enable Recovery Mode
3. Open the Terminal
4. Run php command.php extension -l to list all extensions
5. Uninstalled the Google Extension with php command.php extension -u --name="Google Integration"

EspoCRM documentation for uninstalling via the terminal:
https://github.com/espocrm/documentation/blob/master/docs/administration/commands.md#extension

[girish]

@Thimm thanks, I have put your notes here - https://docs.cloudron.io/apps/espocrm/#uninstalling-extension