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  1. Cloudron Forum
  2. Mautic
  3. Mautic does not SAVE smtp settings

Mautic does not SAVE smtp settings

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  • B Offline
    B Offline
    businesstemple
    wrote on last edited by businesstemple
    #1

    Hi,

    for some reasons, my mautic doesn't save smtp settings. Each time i restart the app for example, all email settings are lost and reseted.

    I checked online, I saw that one guy solved the issue by using Firefox. I tried without result.

    be19c8ea-fb76-41e5-973c-cb38d25bee2e-image.png

    Mautic version 6

    Plate-forme version v8.3.1 (Ubuntu 24.04.2 LTS)
    CPU 8 Core "Intel(R) Xeon(R) CPU D-1521 @ 2.40GHz"
    Memory 33.55 GB RAM & 64.38 GB Swap

    whats should i check & do ?

    thanks for helping

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    • J joseph moved this topic from Support on
    • J Offline
      J Offline
      joseph
      Staff
      wrote on last edited by
      #2

      @businesstemple you might have to turn off automatic email configuration for the changes to persist. Can you try disabling it - https://docs.cloudron.io/apps/#disable-email-configuration

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      • B Offline
        B Offline
        businesstemple
        wrote on last edited by
        #3

        Thanks for the quick and specific answer. It seems good, i will come back to say if it fixes it.

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