Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.2k Topics 22.8k Posts
  • Docs

    Pinned Moved
    21
    2 Votes
    21 Posts
    5k Views
    girishG
    @taowang thanks, I have made them all the same now.
  • Can't remove unused domain

    Unsolved domains error
    1
    0 Votes
    1 Posts
    9 Views
    No one has replied
  • Cloudron GitLab

    Unsolved
    1
    0 Votes
    1 Posts
    10 Views
    No one has replied
  • 0 Votes
    2 Posts
    16 Views
    nebulonN
    Yes that is fine. Just make sure to run cloudron-setup with the correct --version 7.5.2 in your case.
  • Stopped Apps generate Cert errors

    Solved nginx certificate
    9
    0 Votes
    9 Posts
    50 Views
    robiR
    @nebulon great, glad it's already fixed! Then a start/stop of the app will resolve it.
  • Install apps using the API?

    Solved cli
    9
    1 Votes
    9 Posts
    970 Views
    robiR
    @nebulon Very cool upgrade to the API Docs since the last time I looked. Like @BrutalBirdie said, one should be able to copy and paste the examples into n8n, modify parameters and run it!
  • 535 5.7.8 Authentication failed - SMTP Error

    Unsolved ratelimit security smtp authentication
    10
    0 Votes
    10 Posts
    39 Views
    jamesJ
    @webliska said in 535 5.7.8 Authentication failed - SMTP Error: How do I send you the mail.log? You can put the mail log into https://paste.cloudron.io/ and send the URL here or send me a private message in the forum.
  • Docuseal – Unable to send documents to an email address.

    Unsolved
    3
    0 Votes
    3 Posts
    16 Views
    jamesJ
    Hello @saivie Could you please check the app logs if the sending produces any errors?
  • App Clone Getting Stuck at Domain Propagation

    Solved domains clone error
    2
    0 Votes
    2 Posts
    28 Views
    jamesJ
    Hello @Shai The second level domain, also known as @ in most DNS providers e.g cloudron.io has a different propagation time then third level domains aka. example.cloudron.io. This could take up to 24 hours or more, depending on the hosters default TTL for the domain or what you've set. Might even be resolved now when you retry it after 7 hours.
  • VPS Security Hardening

    Solved security
    5
    1 Votes
    5 Posts
    74 Views
    L
    @james make sense! thanks for your thorough explanations
  • Reflection attack via STUN/TURN

    Solved turn firewall security
    3
    5 Votes
    3 Posts
    109 Views
    girishG
    Thanks for reporting. I have added a rule in the firewall for outbound turn - https://git.cloudron.io/platform/box/-/commit/83d7535d84791cf27e0d1ded5fe700233947a1d9
  • "Email not configured properly" with PTR4 issue

    Unsolved ptr ptr records mail
    2
    0 Votes
    2 Posts
    26 Views
    jamesJ
    Hello @aurelien-c When I run: # Ask Cloudflare about the PTR dig -x 164.172.73.196 +short @1.1.1.1 # Ask Google about the PTR dig -x 164.172.73.196 +short @8.8.8.8 I get no answer. This indicated that no PTR record has been set. From the documentation https://docs.cloudron.io/email/#ptr-record The PTR record is set by your VPS provider and not by your DNS provider.. For example, if your server was created in Digital Ocean, you must go to Digital Ocean to set the PTR record. @aurelien-c said in "Email not configured properly" with PTR4 issue: The troubleshooting section of the docs do not appear to bear fruit about this. Did you read the docs.cloudron.io/email/#ptr-record or docs.cloudron.io/email/#troubleshooting? And, did you configure the PTR in your Hoster?
  • 2 Votes
    10 Posts
    180 Views
    J
    @makemrproper said in Trying to add an sshfs mounted location as a regular file system volume type in Cloudron: When trying to I am trying to add the /mnt/folder to Cloudron as a filesystem volume type, I am getting this error: hostPath must be a realpath without symlinks Just tested this and this works fine here. Is /mnt/folder a symlink? I have a fstab line to mount a sshfs into /mnt/folder . And then I just added Filesystem mount type in Volumes view.
  • Backblaze "Snapshot" folder: multiple file copies retained

    Solved backup backblaze sshfs
    19
    0 Votes
    19 Posts
    469 Views
    humptydumptyH
    @p44 Perfect Thanks for the follow-up.
  • Restore one app's backup to another existing app?

    Solved wordpress clone backup
    5
    0 Votes
    5 Posts
    122 Views
    robiR
    @Beardmancer said in Restore one app's backup to another existing app?: I'm curious to know what plugin you prefer? I'll put it on my list for next time. You found it then. Only other I've used is Updraft Plus export -> import.
  • Can I reset the DKIM settings?

    Solved email dkim
    22
    1 Votes
    22 Posts
    3k Views
    d19dotcaD
    It's going well so far in my testing. Updated about 6 domains with the newer DKIM selector today. It'd definitely be nice to have this configurable though in the UI so we can change it in one sweep to a new DKIM selector of our choosing.
  • All recently updated & restarted apps stuck in starting in Cloudron

    Solved update
    7
    1 Votes
    7 Posts
    848 Views
    C
    @girish I had the same problem with 2 apps (one recently automatically upgraded[n8n] and another installed now [archivebox] and both reported "Starting" in the dashboard despite working URLs (status really = "Running'). systemctl restart box cleared up the dashboard. But in checking box.log, I can see where about 2 days ago, box:apphealthmonitor app health {running, stopped, unresponsive} stopped running. I did not see an error, just nothing in the log. After systemctl restart box, the entry began appearing in box.log. The only unusual aspect of my Cloudron is that I have been experimenting with a privately hosted app. FYI, that app was "Running". Hope this is helpful in figuring out what is going on.
  • Backup Restore Error - route unavailable post activation

    Solved backup restore
    19
    1
    0 Votes
    19 Posts
    325 Views
    jamesJ
    Hello @leemuljadi I am happy to hear this worked out as intended. If there is anything we could improve in the documentation please let me know.
  • False positive on SpamHaus

    Solved spamhaus email
    62
    1 Votes
    62 Posts
    4k Views
    jamesJ
    @neki that is all good.
  • Cloudron Backup for Moving to Another VPS

    Locked Solved backups restore
    17
    2 Votes
    17 Posts
    512 Views
    jamesJ
    @leemuljadi I forked your question here https://forum.cloudron.io/topic/13846/backup-restore-error-route-unavailable-post-activation Since this is now another question and issue than before. For the sake of keeping topics and solutions clean, please contiune in the new topic.