Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.0k Topics 21.1k Posts
  • Docs

    Pinned Moved
    21
    2 Votes
    21 Posts
    4k Views
    girishG
    @taowang thanks, I have made them all the same now.
  • Docker Error 500 - Unable to pull image on same instance

    Solved
    13
    0 Votes
    13 Posts
    479 Views
    timconsidineT
    Right, back now, and I’ve re-read things, but am still not understanding. Maybe time to explain like I’m a 5 year old Docker registry is installed in Cloudron instance from the App store. No special or changed settings for the registry. Nothing in the app UI anyway to do so, and I haven’t (consciously) changed /app/data/config.yml and certainly not recently. Been using this registry for custom app builds and never had a problem, no need to configure it. the cloudron cli auth is different from the registry auth Yes. I was attempting (badly) to say everything works, well clearly not everything. I can use cloudron CLI on desktop to install and uninstall I can use docker CLI on desktop to login / logout of the cloudron-installed registry I can open the registry app in browser, and can see that it has the custom app image (pushed from desktop). But cloudron still reports 500, cannot find image I have 2FA on my cloudron login - I can login to the registry app in a browser without re-entering it, but maybe the cloudron install doesn’t have access to an authenticated login. Is it expecting 2FA ? authentication info from the Settings -> Private Docker Registry This has been set, and has never been an issue before. But has something changed to require 2FA, or a user with no 2FA, or a token not password ?
  • Postgre DB is big (20+GB) - How can I understand what's stored there?

    Unsolved
    5
    1 Votes
    5 Posts
    173 Views
    J
    Reading fail on my part, sorry. @AmbroiseUnly so the next step is to determine which table in baserow is taking much space. Could be logs as @humptydumpty mentioned. You can access the db from Web Terminal and click the postgres button on nav bar
  • PTR / Gmail

    Solved
    8
    1 Votes
    8 Posts
    606 Views
    avatar1024A
    @timconsidine said in PTR / Gmail: I don’t use IPV6 but will check it out Even if you don't have IPv6 activated.on Cloudron but that your server network interface has IPv6 activated, then Google uses IPv6 for emails...it's confused a hell of a lot of us
  • Frequent Email is not configured properly notice

    Unsolved
    6
    +1
    1 Votes
    6 Posts
    296 Views
    SansGuidonS
    @joseph said in Frequent Email is not configured properly notice: Maybe DNS is periodically failing on your servers. Do you know which DNS servers your server is using? You can use resolvectl to figure this. Thanks for the explanation! my DNS servers are : Current DNS Server: 1.1.1.1 DNS Servers: 1.1.1.1 9.9.9.9
  • Cloudron services are slow

    Unsolved
    14
    0 Votes
    14 Posts
    512 Views
    micmcM
    @jdaviescoates said in Cloudron services are slow: @nebulon @KhalilZammeli said in Cloudron services are slow: update of the screenshot for our wordpress service, very high CPU usage, how can we investigate these ? Given the above and the fact WordPress uses mysql (and is very often attacked as it's so widely used, and malicious plugins are also quite common) that seem to me to be the obvious first app to investigate. Absolutely! Most of the time a WP plugin is the culprit. A WP plugin that's been acquired through a 'friend' which is not the original developer. Extremely, dangerous these are compromised in 99% of the times.
  • Cloudron Subdomain pointing to a different IP for Apps not on Cloudron

    Solved
    8
    1 Votes
    8 Posts
    180 Views
    J
    @senthilkumaran said in Cloudron Subdomain pointing to a different IP for Apps not on Cloudron: https://i.imgur.com/3gtJVw1.png - wildcard means that all the *.thinnal.org will point to the cloudron's ip. If you have *.domain.org and foo.domain.org entries in your DNS provider , then foo.domain.org being more specific wins. One crucial note: this is not a feature of DNS since DNS protocol itself no concept of wildcard. This feature comes from the DNS providers (I think this comes from bind9 configuration files). But interestingly, I have the root domain thinnal.org pointing to a different IP and it works fine. Yes! because *.domain.org does not include domain.org . It only includes subdomains of domain.org but not the bare domain itself. This is another important DNS quirk to know.
  • Is It Possible To Clear All Logs?

    Unsolved
    2
    0 Votes
    2 Posts
    37 Views
    nebulonN
    Usually apps are setup to log to stdout/stderr where possible, then the logging and cleanup is managed by the platform. It is possible that for some apps we have missed some configs or have to add log rotation manually within the app then. In which apps besides snipe-it do you see this behavior?
  • box service keeps restarting, SyntaxError: Unexpected token '.'

    Unsolved
    20
    2 Votes
    20 Posts
    407 Views
    scookeS
    @SunDevil I'll keep sharing... I've tried Nextcloud on several different platforms, including JUST Nextcloud. It ALWAYS conks out on me. Always. So, my 2 cents, you'll have the same issue on Dokploy. EDIT: Have you even checked out Dokploy??? I just watched their intro video. They install their software on your VPS from their servers! What?? Sorry, I'm not letting some third party have that access to my data. You create your ssh key on their system!!! You have to create a db separate from your app!!! Good luck keeping track of all those deets. Holy smokes, the number of steps needed to get this thing running is exactly why most of us have come to Cloudron. This Dokploy is so at the opposite spectrum of Cloudron. I can't imagine anyone thinking it will be "better".
  • 1 Votes
    7 Posts
    86 Views
    I
    Hi @joseph , Yes, your new instructions at https://docs.cloudron.io/storage/ were very helpful! However, I still had to manually restart the services on the /services page in the Cloudron admin panel. Regarding the time it takes to reindex disk information, it happened within the same day for me. I’ll continue monitoring the system's stability over the next few days to ensure everything is running smoothly. Thank you so much for your help! Thanks to your assistance, I was finally able to resolve the issue with running out of disk space
  • 0 Votes
    7 Posts
    98 Views
    nebulonN
    If the system runs out of disk space, a lot of side-effects can happen, so this could very well be the root cause then.
  • BoxError Database error

    Solved
    9
    0 Votes
    9 Posts
    96 Views
    SupaikuS
    Ok, it seemed running the /home/yellowtent/box/setup/start.sh to trigger the migration after restoring the database (because of the ERROR 1046 (3D000) at line 22: No database selected i needed to add these two lines to the dump file: CREATE DATABASE box; USE box; Then it was able to backup the database and run the migration.
  • 0 Votes
    5 Posts
    44 Views
    SansGuidonS
    Thank you @nebulon ... it's awesome timing , thanks for the share! I guess that should be considered a solved problem for the future then.
  • Gmail - ipv6. Anyone else with this experience?

    Solved
    22
    2 Votes
    22 Posts
    851 Views
    avatar1024A
    Right so we have a bunch of similar topics referencing the same problem. https://forum.cloudron.io/topic/13162/unable-to-send-emails-to-gmail https://forum.cloudron.io/topic/13145/problems-with-sending-mail https://forum.cloudron.io/topic/13122/email-sending-broken-after-updating-to-8-2-x-due-to-ipv6-issues https://forum.cloudron.io/topic/13072/gmail-ipv6-anyone-else-with-this-experience Should they all be merged and/or marked as solved? The solution is provided by @girish (here) and @jdaviescoates (here) which I'll compile and summarise here again: Activate IPv6 on Cloudron via going to Network > IPv6 > Configure > Public IP Check your IPv6 address either via reading the IPv6 address detected by Cloudron when doing 1. or via running curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip on your server (via ssh). Set an IPv6 PTR record on your VPS/server provider (not your domain provider) for the above IPv6 address. The next Cloudron release will implement a check on IPv6 PTR record like it currently does for IPv4. If using Wildcard DNS then create a * AAAA record for the above IPv6 address. If things still don't work, you can go to Cloudron -> Domains -> hit Sync DNS If your VPS provider does not allow you to set IPv6 PTR, then run on your server (via ssh) sysctl -w net.ipv6.conf.ens18.disable_ipv6=1 (replace ens18) for specific interface to disable IPv6 on your server. After you do this, also disable IPv6 in Cloudron, Network -> IPv6 -> Disable.
  • Email sending broken after updating to 8.2.x (due to IPv6 issues)

    Solved
    17
    +1
    0 Votes
    17 Posts
    402 Views
    avatar1024A
    @privsec yeah netcup says that but it may only takes a few minutes. You can check your PTR record propagated in various ways, for example: https://toolbox.googleapps.com/apps/dig/#PTR/ https://www.whatsmydns.net/#PTR
  • Issues with WordPress Corruption and Backup Management

    18
    1 Votes
    18 Posts
    357 Views
    S
    I followed the instructions, now the child sites work but the main network site isn't,
  • Question - App Proxy

    Solved
    5
    1 Votes
    5 Posts
    76 Views
    J
    You have to install nginx and put those configs on the server where you deployed odoo . That is the correct place for putting those multiple port configs. Then nginx will then answer to a single port 80 which you can then put into cloudron.
  • unable to send emails to gmail

    Solved
    4
    1 Votes
    4 Posts
    123 Views
    N
    Looks like this part does fix it (instructions for root server): [image: 1737492462373-9fbbe904-6e2e-4deb-8d7d-5d2812a54c83-image.png] Thanks to you both for the pointers!
  • INWX DNS provider is not available during setup

    Solved
    4
    0 Votes
    4 Posts
    54 Views
    nebulonN
    I have added the provider by now https://git.cloudron.io/platform/box/-/blob/master/dashboard/public/js/setup.js?ref_type=heads#L71
  • Questions About Cloudron LDAP Mechanism

    Solved
    4
    0 Votes
    4 Posts
    54 Views
    firmansiF
    Thanks for the information