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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Repair / Backup error

Repair / Backup error

Scheduled Pinned Locked Moved Unsolved Support
backupdisk usage
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  • K Offline
    K Offline
    KhalilZammeli
    wrote last edited by
    #1

    Hello,

    We've been facing an issue error in the repair/backup tab, as shown in the attached photo.

    It says no enough disk space even though we have enough free space.

    what could be the issue?

    cloudron error.jpg

    disk usage cloudron.jpg

    J 1 Reply Last reply
    0
    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by james
      #2

      Hello @KhalilZammeli
      Please ssh into your server and run the following command:

      cloudron-support --send-diagnostics
      

      provide the output of that command here so I can take a look.

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      • K Offline
        K Offline
        KhalilZammeli
        wrote last edited by KhalilZammeli
        #3
        This post is deleted!
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        • K Offline
          K Offline
          KhalilZammeli
          wrote last edited by
          #4

          Hello @james

          I've sent the requested file to support@cloudron.io

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          • jamesJ Offline
            jamesJ Offline
            james
            Staff
            wrote last edited by nebulon
            #5

            What file was requested?
            The text you have provided here is enough.
            The given URL contains the details needed.

            From the given paste file.
            I can see that the system really has enough space.

            Also I can see:

            24b5d63dd7a8   cloudron/org.wallabag.cloudronapp2:202506050119420000       "/app/code/start.sh"     6 days ago     Up 2 hours                                                                                                                                                                                                                                                                                  6bf87ac1-94ce-4c7d-905d-60485813aad0
            

            The AppID 6bf87ac1-94ce-4c7d-905d-60485813aad0 is the AppId from your Screenshot.
            It states, the container is running.
            You have tried to press the retry restart app task right?

            Edit: removed pastbin url

            K 1 Reply Last reply
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            • jamesJ Offline
              jamesJ Offline
              james
              Staff
              wrote last edited by
              #6

              Lets try something all support people should try at first.
              Did you try turning it off and on again?

              Please reboot your server once to see if this issue still persists.
              If so, please clone the app from the backup, just to rule out a corrupt overlay filesystem for that container.

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              • jamesJ james

                What file was requested?
                The text you have provided here is enough.
                The given URL contains the details needed.

                From the given paste file.
                I can see that the system really has enough space.

                Also I can see:

                24b5d63dd7a8   cloudron/org.wallabag.cloudronapp2:202506050119420000       "/app/code/start.sh"     6 days ago     Up 2 hours                                                                                                                                                                                                                                                                                  6bf87ac1-94ce-4c7d-905d-60485813aad0
                

                The AppID 6bf87ac1-94ce-4c7d-905d-60485813aad0 is the AppId from your Screenshot.
                It states, the container is running.
                You have tried to press the retry restart app task right?

                Edit: removed pastbin url

                K Offline
                K Offline
                KhalilZammeli
                wrote last edited by
                #7

                @james Thanks for the reply. I will try the steps mentioned above.

                I'm kindly asking you not to keep the given URL public.

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                • jamesJ Offline
                  jamesJ Offline
                  james
                  Staff
                  wrote last edited by
                  #8

                  Hello @KhalilZammeli
                  Done.

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                  • K KhalilZammeli

                    Hello,

                    We've been facing an issue error in the repair/backup tab, as shown in the attached photo.

                    It says no enough disk space even though we have enough free space.

                    what could be the issue?

                    cloudron error.jpg

                    disk usage cloudron.jpg

                    J Offline
                    J Offline
                    joseph
                    Staff
                    wrote last edited by
                    #9

                    @KhalilZammeli said in Repair / Backup error:

                    It says no enough disk space even though we have enough free space.

                    Not obvious but the disk usage is not live . You have to click on that refresh button to get the latest one. Not sure how latest 04:26 is (on the screenshot)

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