How To Implement MTA in Chatwoot?

[IniBudi]

I'd like to implement MTA/2FA in Chatwoot and I already followed this instruction:

https://developers.chatwoot.com/self-hosted/configuration/multi-factor-authentication

However, the security setting is not available. Have you experience this setup?

[joseph]

I guess you meant MFA correct?

[andreasdueren]

@IniBudi Which part isn't working? Just tried it out and worked perfectly.

1. Go to the web terminal of your Chatwoot application
2. enter rails db:encryption:init
3. Save the strings that is being displayed

active_record_encryption:
  primary_key: string
  deterministic_key: string
  key_derivation_salt: string

4. Go to the file manager of the application
5. Open the env.sh file
6. add these records (replace string with the values from the previous prompt)

# Active Record Encryption keys (required for MFA/2FA functionality)
# Replace with the actual keys from rails db:encryption:init output
export ACTIVE_RECORD_ENCRYPTION_PRIMARY_KEY=string
export ACTIVE_RECORD_ENCRYPTION_DETERMINISTIC_KEY=string
export ACTIVE_RECORD_ENCRYPTION_KEY_DERIVATION_SALT=string

7. restart the app
8. now you can set up 2FA in the user settings.