@sufian-mughal Do you know where livechat@xyz.com is coming from? Maybe you set this somewhere inside the app?

@sufian-mughal Let's follow up at https://forum.cloudron.io/topic/8828/chatwoot-unable-to-send-chat-transcript

@psifertex-0 yes, correct, we always do rolling releases. One cannot jump releases.

It is out now, app is updated.

Update:
This big has been fixed in one of the latest updates.

I think that if you put storage limits for the inbox directly in the cloudron mail configuration, you can prevent it from consuming so many resources, obviously this does not solve the problem you are raising, I don't know how arbitrary it is, either, I'm just providing an idea to encourage a solution.

Screen Shot 2022-11-22 at 1.43.11 PM.png

The latest package supports alias domains. See https://docs.cloudron.io/apps/chatwoot/#custom-helpdesk-domain

There is a new patch release coming up, so maybe that brings in some fixes.

@mdreira Don't know about facebook, but we did manage to configure telegram with chatwoot just the other day.

I remember that first time we set it up things didn't work. Then we re-setup the channel in botfather and it started working. You can also check the chatwoot logs which shows some activity. There is also a telegram bot command which shows that chatwoot has "registered" as a web hook. @nebulon probably remembers the command.

@luckow not sure I like the sound of 'surprise' but could be good !

@roofboard Please open a new topic instead of necro bumping old topics with semi related answers.

Now to your question.
Right now there is no official way of doing this.
And also I would not recommend of doing this.

Do not expect support for the following.

But against my advice, and now this is theoretical, I have not tried it but in theory it should work.
Yes you could do that even, semi permanent.

You could edit the image of the app on the server and commit the changes.

If you know there is a problem AND you know how to fix it, why don't you commit your change?
Here is the repo: https://git.cloudron.io/cloudron/n8n-app
Please, if you know of a problem submit a PR.

Now waiting for my application to access Twitter Business APIs to be (hopefully) approved...

@MooCloud_Matt Do you think you can ask them what is the best way to increase the polling interval here - https://github.com/chatwoot/chatwoot/discussions ? We can of course make schedule.yml editable on the Cloudron side but the changes will need to be then merged across upgrades. So, would be best to ask this upstream first.

@yairShiloach this seems like an app issue. Maybe you can check in https://github.com/chatwoot/chatwoot/discussions or https://discord.gg/cJXdrwS

@yairShiloach We will have a 7.1.4 later this week or early next week.

@jan-reinhardt that would be difficult for us to maintain. I think best approach is to fork the existing package and create a custom build. Code is at https://git.cloudron.io/cloudron/chatwoot-app

@sparkwise

This is nice but not strictly necessary.

It is very nice indeed but being necessary or not is relative to how much features one wants to make life easier and getting nearer to what's offered by Big techs and SaaS in the like.

So, if that specific function can be fixed for that app I'd say it should be. Of course nothing is absolute lol 😆

@imc67 are you referring to the chatwoot nokogiri security issue bullet point? The upstream project has provided no information on how severe it is. I couldn't find nokogiri in the diffs either, would appreciate any info on this. They have no info on their blog either.

As for AdGuard, it has already been updated to support ipv6 (which is not backward compatible tested with 7.0). Also, the security issues from what I see are Go related things which are kinda unlikely because AdGuard is not exposed to the world.

In contrast, for clear security posts like https://about.gitlab.com/releases/2022/02/25/critical-security-release-gitlab-14-8-2-released/ , we make it available asap for 7.0.

The latest package fixes this. Docs are at https://docs.cloudron.io/apps/chatwoot/#rails-console

@apoim You can place custom environment variables in /app/data/env file https://docs.cloudron.io/apps/chatwoot/#custom-config . Essentially you set the config variables that are listed in https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/facebook-channel-setup#configuring-the-environment-variables-in-chatwoot in that file.

@imc67 Awesome and happy to hear that.

PS: I know that feeling - a fellow FF user.

@girish in my understanding, yes. Taken from here https://www.chatwoot.com/docs/self-hosted/telemetry

@imc67 I have not found anything about LDAP in the documentation. https://www.chatwoot.com/docs/self-hosted
There is a GitHub issue about "Oauth integration". https://github.com/chatwoot/chatwoot/issues/1318 Let's see.

@ianhyzy this sounds more like an upstream app bug. Do you see any errors in the app or browser logs which might lead to this?