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    Solved Import data from another installation

    Rocket.Chat
    importexport mongodb rocket.chat
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    • nj
      nj last edited by girish

      I intend to import data from existing RocketChat installation in another server to my Cloudron's RocketChat instance. The preferred way is to use mongodump command to export the data, and mongorestore to restore that data to a new server.

      I don't find a way to import the database backup to the mongo instance. There's a Upload to /tmp option in the console for RocketChat, but I need to upload the database dump to the mongodb container.

      How can I import the existing database to my Cloudron RocketChat instance?

      Founder & OpenSource Lover. My Cloudron Apps

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      • girish
        girish Staff last edited by girish

        @nj After you upload the file, you can run the command env | grep CLOUDRON_MONGO in the terminal. This will give you the credentials to access the mongodb container from the app. Is that what you are looking for? I assume it's just a matter of running mongorestore command with the credentials and the dump file after that.

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        • nj
          nj last edited by

          Where do I run the mongorestore command from? The RocketChat instance does not have mongorestore available. I cannot access the shell of Cloudron's mongo addon instance to upload the dump & run the mongorestore command.

          Founder & OpenSource Lover. My Cloudron Apps

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          • girish
            girish Staff last edited by

            @nj Indeed, this is a bug in the package. It seems we forgot the mongo-tools package in the latest image 2.0.0. I will push an update shortly.

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            • girish
              girish Staff last edited by

              @nj I have pushed an update, can you please check?

              nj 1 Reply Last reply Reply Quote 0
              • nj
                nj @girish last edited by

                So quick! It works, thanks! @girish!

                Founder & OpenSource Lover. My Cloudron Apps

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                • kaxline
                  kaxline last edited by

                  I'm running into a different issue here where I'm able to run the mongo shell, but mongorestore can't find the instance.

                  This works:

                  mongo -u "${CLOUDRON_MONGODB_USERNAME}" -p "${CLOUDRON_MONGODB_PASSWORD}" ${CLOUDRON_MONGODB_HOST}:${CLOUDRON_MONGODB_PORT}/${CLOUDRON_MONGODB_DATABASE}

                  This doesn't:

                  mongorestore -u "${CLOUDRON_MONGODB_USERNAME}" -p "${CLOUDRON_MONGODB_PASSWORD}" -h ${CLOUDRON_MONGODB_HOST} -p ${CLOUDRON_MONGODB_PORT} -d ${CLOUDRON_MONGODB_DATABASE} /tmp/rocketchat_backup

                  It gives the message:

                  Failed: error connecting to db server: server returned error on SASL authentication step: Authentication failed.

                  Any ideas on what I'm doing wrong? I tried rs.initiate() from inside the shell, but my user doesn't have permissions to run any commands. Can't even do show dbs.

                  Thanks!

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                  • girish
                    girish Staff last edited by

                    @kaxline Are you trying this from the web terminal? Can you try this guide - https://cloudron.io/documentation/guides/import-mongodb/ ?

                    kaxline 1 Reply Last reply Reply Quote 1
                    • kaxline
                      kaxline @girish last edited by

                      @girish Ah yes, sorry. Should've looked. At least maybe this will direct someone to the docs if they end up here again.

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