Automatically add TRUSTED_PROXIES to config file
Solved
osTicket
-
I just installed osTicket. I was checking the "System Logs" section on the admin panel of osTicket, where it showed the IP address of the reverse proxy server instead of the original IP of the client's device.
Looking at the docs, I discovered a setting called
TRUSTED_PROXIES
which was supported by osTicket. Setting the IP address of the reverse proxy there would fix the problem.The config file is located at
/app/data/ost-config.php
and accessible from the app's file manager. Cloudron could set that variable when the app is configured for the first time.#define('TRUSTED_PROXIES', ''); define('TRUSTED_PROXIES', '172.18.0.1');
Impact of the issue: Recording the reverse proxy's IP address could result in delayed or unsuccessful forensics in case of trouble.