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Apps | Demo | Docs | Install

[Solved]Unexpected error (Bad Gateway) when uploading image to template with Mosaico or GrapheJS

Scheduled Pinned Locked Moved Mailtrain
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  • C Offline
    C Offline
    Camille
    wrote on last edited by Camille
    #1

    Hi,
    Since a few days (and it doesn't seem related to the last update : Mailtrain Package v1.7.0 App v1.24.1), I get this error "Unexpected error (Bad Gateway)" whenever I try to upload an image with Mosaico or GrapeJS.

    With both editors, the logs tell me

    Mar 17 14:47:53 fs.js:168
    Mar 17 14:47:53 throw new ERR_INVALID_CALLBACK(cb);
    Mar 17 14:47:53 ^
    Mar 17 14:47:53
    Mar 17 14:47:53 TypeError [ERR_INVALID_CALLBACK]: Callback must be a function. Received undefined
    Mar 17 14:47:53 at makeCallback (fs.js:168:11)
    Mar 17 14:47:53 at Object.unlink (fs.js:1199:14)
    Mar 17 14:47:53 at ReadStream.<anonymous> (/app/code/node_modules/jquery-file-upload-middleware/lib/uploadhandler.js:149:48)
    Mar 17 14:47:53 at ReadStream.emit (events.js:327:22)
    Mar 17 14:47:53 at ReadStream.EventEmitter.emit (domain.js:467:12)
    Mar 17 14:47:53 at endReadableNT (internal/streams/readable.js:1327:12)
    Mar 17 14:47:53 at processTicksAndRejections (internal/process/task_queues.js:80:21) {
    Mar 17 14:47:53 code: 'ERR_INVALID_CALLBACK'
    Mar 17 14:47:53 }
    Mar 17 14:47:53 npm ERR! code ELIFECYCLE
    Mar 17 14:47:53 npm ERR! errno 1
    Mar 17 14:47:53 npm ERR! mailtrain@1.24.0 start: `node index.js`
    Mar 17 14:47:53 npm ERR! Exit status 1
    Mar 17 14:47:53 npm ERR!
    

    The images actually get uploaded to /tmp.
    Anyone having the same problem or any idea on what to investigate ?

    Thanks !

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  • C Offline
    C Offline
    Camille
    wrote on last edited by
    #2

    Actually, I get the same problem with a fresh install of the app (Package v1.7.0
    App v1.24.1).
    Has anyone a working instance of this version?

    girishG 1 Reply Last reply
    0
  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    replied to Camille on last edited by
    #3

    @camille Sorry for the delay, but I can reproduce the issue. Are you able to report the issue upstream at https://github.com/Mailtrain-org/mailtrain ? Mailtrain has not made a release in quite a while now (almost 2.5 years), so I am not sure what the development status of the project is.

    FWIW, we still we use mailtrain but we just don't use that email builder. Instead, I have a template that I made from https://beefree.io/bee-free/ and then I pasted that html into the newsletter.

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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #4

    The root cause of the issue is https://github.com/aguidrevitch/jquery-file-upload-middleware/issues/85

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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #5

    I ended up deprecating nodejs version and it works after that.

    1caf21a7-252b-419e-8e2c-e768a78f4e65-image.png

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  • C Offline
    C Offline
    Camille
    wrote on last edited by
    #6

    Thanks @girish for the fix. I have reported the problem upstream : https://github.com/Mailtrain-org/mailtrain/issues/1030

    girishG 1 Reply Last reply
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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    replied to Camille on last edited by
    #7

    @camille thanks, I have left a note there. We can help them fix/update it if they have interest in keeping mailtrain 1 updated.

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