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  1. Cloudron Forum
  2. Off-topic
  3. Looking for a Federated Customer Review Platform

Looking for a Federated Customer Review Platform

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  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    wrote on last edited by humptydumpty
    #1

    I'm looking for a customer review platform that won't hold me hostage to overpriced plans for reviews that I've earned from MY products/services. Are there any good open source or federated platforms? Does something like this even exist? Think Matrix but for customer reviews.

    jdaviescoatesJ 1 Reply Last reply
    0
    • humptydumptyH humptydumpty

      I'm looking for a customer review platform that won't hold me hostage to overpriced plans for reviews that I've earned from MY products/services. Are there any good open source or federated platforms? Does something like this even exist? Think Matrix but for customer reviews.

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #2

      @humptydumpty upvote these:

      Astuto - https://github.com/riggraz/astuto
      https://forum.cloudron.io/post/11953

      Fider - https://getfider.com/
      https://forum.cloudron.io/post/2140

      Fider looks like the best bet out of these.

      I use Cloudron with Gandi & Hetzner

      jdaviescoatesJ 1 Reply Last reply
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      • jdaviescoatesJ jdaviescoates

        @humptydumpty upvote these:

        Astuto - https://github.com/riggraz/astuto
        https://forum.cloudron.io/post/11953

        Fider - https://getfider.com/
        https://forum.cloudron.io/post/2140

        Fider looks like the best bet out of these.

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #3

        @humptydumpty ah, but actually, I think I misinterpreted - you want something like Commento but as a replacement for Trusted Reviews etc, is that right?

        I use Cloudron with Gandi & Hetzner

        humptydumptyH 1 Reply Last reply
        1
        • jdaviescoatesJ jdaviescoates

          @humptydumpty ah, but actually, I think I misinterpreted - you want something like Commento but as a replacement for Trusted Reviews etc, is that right?

          humptydumptyH Offline
          humptydumptyH Offline
          humptydumpty
          wrote on last edited by
          #4

          @jdaviescoates Precisely. Looking for a Commento/Disqus/TrustPilot/etc. replacement.

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          • S Offline
            S Offline
            sysadmin
            wrote on last edited by sysadmin
            #5

            This is not exactly what you desire, but very hopeful Matrix-based project here that might work. At least adds decentralized comments/responses as a nice embed.

            https://cactus.chat/

            https://gitlab.com/cactus-comments

            humptydumptyH 1 Reply Last reply
            4
            • S sysadmin

              This is not exactly what you desire, but very hopeful Matrix-based project here that might work. At least adds decentralized comments/responses as a nice embed.

              https://cactus.chat/

              https://gitlab.com/cactus-comments

              humptydumptyH Offline
              humptydumptyH Offline
              humptydumpty
              wrote on last edited by humptydumpty
              #6

              @sysadmin This is exactly the concept that I've envisioned. It lacks an integration with Woocommerce so I could have "verified" (& federated) customer reviews but this looks extremely promising. I'm glad this is being developed. Thank you for posting this!

              For those interested and have a Matrix instance up, here's the guide to self-hosting Cactus. It connects to your Matrix instance and needs guest registration be enabled so that Cactus can register a guest account so the comments can be pulled and read by non-logged in users. I'm guessing guest registration can be disabled after Cactus is set up.

              S 1 Reply Last reply
              1
              • humptydumptyH humptydumpty

                @sysadmin This is exactly the concept that I've envisioned. It lacks an integration with Woocommerce so I could have "verified" (& federated) customer reviews but this looks extremely promising. I'm glad this is being developed. Thank you for posting this!

                For those interested and have a Matrix instance up, here's the guide to self-hosting Cactus. It connects to your Matrix instance and needs guest registration be enabled so that Cactus can register a guest account so the comments can be pulled and read by non-logged in users. I'm guessing guest registration can be disabled after Cactus is set up.

                S Offline
                S Offline
                sysadmin
                wrote on last edited by
                #7

                @humptydumpty In addition to the self-hosted solution you can use their public backend server for free as well https://cactus.chat/docs/getting-started/quick-start/

                I am almost sure you are already aware, but just incase thought I'd add that. Definitely good to know if you are in a pinch and can't run one yourself! I believe it simply lets your own matrix user become a moderator for any rooms created by your comment sections.

                Cheers

                humptydumptyH 1 Reply Last reply
                4
                • S sysadmin

                  @humptydumpty In addition to the self-hosted solution you can use their public backend server for free as well https://cactus.chat/docs/getting-started/quick-start/

                  I am almost sure you are already aware, but just incase thought I'd add that. Definitely good to know if you are in a pinch and can't run one yourself! I believe it simply lets your own matrix user become a moderator for any rooms created by your comment sections.

                  Cheers

                  humptydumptyH Offline
                  humptydumptyH Offline
                  humptydumpty
                  wrote on last edited by
                  #8

                  @sysadmin Actually, I didn't see this option yesterday. I saw "self-hosted" and immediately clicked on it 😆. Thanks again!

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