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    Looking for a Federated Customer Review Platform

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    • H
      humptydumpty last edited by humptydumpty

      I'm looking for a customer review platform that won't hold me hostage to overpriced plans for reviews that I've earned from MY products/services. Are there any good open source or federated platforms? Does something like this even exist? Think Matrix but for customer reviews.

      jdaviescoates 1 Reply Last reply Reply Quote 0
      • jdaviescoates
        jdaviescoates @humptydumpty last edited by

        @humptydumpty upvote these:

        Astuto - https://github.com/riggraz/astuto
        https://forum.cloudron.io/post/11953

        Fider - https://getfider.com/
        https://forum.cloudron.io/post/2140

        Fider looks like the best bet out of these.

        jdaviescoates 1 Reply Last reply Reply Quote 0
        • jdaviescoates
          jdaviescoates @jdaviescoates last edited by

          @humptydumpty ah, but actually, I think I misinterpreted - you want something like Commento but as a replacement for Trusted Reviews etc, is that right?

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            humptydumpty @jdaviescoates last edited by

            @jdaviescoates Precisely. Looking for a Commento/Disqus/TrustPilot/etc. replacement.

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              sysadmin last edited by sysadmin

              This is not exactly what you desire, but very hopeful Matrix-based project here that might work. At least adds decentralized comments/responses as a nice embed.

              https://cactus.chat/

              https://gitlab.com/cactus-comments

              Youtube Video

              H 1 Reply Last reply Reply Quote 4
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                humptydumpty @sysadmin last edited by humptydumpty

                @sysadmin This is exactly the concept that I've envisioned. It lacks an integration with Woocommerce so I could have "verified" (& federated) customer reviews but this looks extremely promising. I'm glad this is being developed. Thank you for posting this!

                For those interested and have a Matrix instance up, here's the guide to self-hosting Cactus. It connects to your Matrix instance and needs guest registration be enabled so that Cactus can register a guest account so the comments can be pulled and read by non-logged in users. I'm guessing guest registration can be disabled after Cactus is set up.

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                  sysadmin @humptydumpty last edited by

                  @humptydumpty In addition to the self-hosted solution you can use their public backend server for free as well https://cactus.chat/docs/getting-started/quick-start/

                  I am almost sure you are already aware, but just incase thought I'd add that. Definitely good to know if you are in a pinch and can't run one yourself! I believe it simply lets your own matrix user become a moderator for any rooms created by your comment sections.

                  Cheers

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                    humptydumpty @sysadmin last edited by

                    @sysadmin Actually, I didn't see this option yesterday. I saw "self-hosted" and immediately clicked on it 😆. Thanks again!

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