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  2. Minecraft
  3. Error when attempting to access Minecraft server via web

Error when attempting to access Minecraft server via web

Scheduled Pinned Locked Moved Minecraft
6 Posts 2 Posters 1.2k Views 2 Watching
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    • madrushM Offline
      madrushM Offline
      madrush
      wrote on last edited by madrush
      #1

      Hi there, I am following up on an issue I'm seeing when trying to access Minecraft Server via the web as an admin, like this:

      Minecraft_Server.jpg

      The error, across all browsers, but intermittently, is that the Login button click doesn't work. And sometimes the input fields do not appear at all. Yet sometimes the form works and I am able to access the in-game command line.

      Web inspector shows the following errors:

      Error: Internal Server Error
          Request https://minecraft.cosmos.coop/js/superagent.js:74
          emit https://minecraft.cosmos.coop/js/superagent.js:49
          onreadystatechange https://minecraft.cosmos.coop/js/superagent.js:90
      

      In the server logs for the app, I am seeing this:

      Apr 17 15:23:53 ERROR ServiceUnavailableError: Response timeout
      Apr 17 15:23:53 at IncomingMessage.<anonymous> (/app/code/node_modules/connect-timeout/index.js:84:8)
      Apr 17 15:23:53 at IncomingMessage.emit (events.js:315:20)
      Apr 17 15:23:53 at Timeout.<anonymous> (/app/code/node_modules/connect-timeout/index.js:49:11)
      Apr 17 15:23:53 at listOnTimeout (internal/timers.js:554:17)
      Apr 17 15:23:53 at processTimers (internal/timers.js:497:7) [ /app/code/node_modules/express/lib/application.js:630:43 ]
      

      Can someone help me decode those errors? Thanks for your help!

      nebulonN 1 Reply Last reply
      1
      • madrushM madrush

        Hi there, I am following up on an issue I'm seeing when trying to access Minecraft Server via the web as an admin, like this:

        Minecraft_Server.jpg

        The error, across all browsers, but intermittently, is that the Login button click doesn't work. And sometimes the input fields do not appear at all. Yet sometimes the form works and I am able to access the in-game command line.

        Web inspector shows the following errors:

        Error: Internal Server Error
            Request https://minecraft.cosmos.coop/js/superagent.js:74
            emit https://minecraft.cosmos.coop/js/superagent.js:49
            onreadystatechange https://minecraft.cosmos.coop/js/superagent.js:90
        

        In the server logs for the app, I am seeing this:

        Apr 17 15:23:53 ERROR ServiceUnavailableError: Response timeout
        Apr 17 15:23:53 at IncomingMessage.<anonymous> (/app/code/node_modules/connect-timeout/index.js:84:8)
        Apr 17 15:23:53 at IncomingMessage.emit (events.js:315:20)
        Apr 17 15:23:53 at Timeout.<anonymous> (/app/code/node_modules/connect-timeout/index.js:49:11)
        Apr 17 15:23:53 at listOnTimeout (internal/timers.js:554:17)
        Apr 17 15:23:53 at processTimers (internal/timers.js:497:7) [ /app/code/node_modules/express/lib/application.js:630:43 ]
        

        Can someone help me decode those errors? Thanks for your help!

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        @madrush since you indicate that this sometimes works and sometimes not, with additional fluctuating behavior, together with the timeout, it may be that the server is just slow to respond. Do you see generally slowness with other apps?

        madrushM 1 Reply Last reply
        0
        • nebulonN nebulon

          @madrush since you indicate that this sometimes works and sometimes not, with additional fluctuating behavior, together with the timeout, it may be that the server is just slow to respond. Do you see generally slowness with other apps?

          madrushM Offline
          madrushM Offline
          madrush
          wrote on last edited by
          #3

          @nebulon - other apps are working pretty well, and we also have up to three players playing at the same time without slow performance.

          nebulonN 1 Reply Last reply
          0
          • madrushM madrush

            @nebulon - other apps are working pretty well, and we also have up to three players playing at the same time without slow performance.

            nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #4

            @madrush without further information, I think I have to debug this myself on your server then, since the thing which errors is quite the simple nodejs app in the end.
            If you want, enable SSH remote support on your server and send us a mail to support@cloudron.io with the dashboard domain.

            madrushM 1 Reply Last reply
            0
            • nebulonN nebulon

              @madrush without further information, I think I have to debug this myself on your server then, since the thing which errors is quite the simple nodejs app in the end.
              If you want, enable SSH remote support on your server and send us a mail to support@cloudron.io with the dashboard domain.

              madrushM Offline
              madrushM Offline
              madrush
              wrote on last edited by
              #5

              @nebulon I have just done what you suggest, thanks.

              1 Reply Last reply
              0
              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #6

                To given an update here after debugging this. It turned out the server is just very slow to respond sometimes due to disk I/O being slow. There is no real solution besides increasing timeouts, which may cause all kinds of other side-effects.

                The error reporting inside the minecraft admin webui could be improved to give more indication besides internal server error though, have to see when I find time for this though.

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