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  3. Backup fails due to long runtime - backup hangs

Backup fails due to long runtime - backup hangs

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  • Jan MacenkaJ Offline
    Jan MacenkaJ Offline
    Jan Macenka
    wrote on last edited by Jan Macenka
    #21

    Are there any insights or resulutions to this? Also am trying (for the 3rd time) to transfer a NextCloud-backup from a Public-Cloud Server to an on-prem instance at a client. Backup Size about 300 GB. The transfer initiates just fine but after a while just seems to get "stuck" at "64M@0MBps" Download speed for hours even though I can test that the connection exists and even run some small load-tests to check that transfer is possible.

    a72770a3-a07b-4dba-b995-4a2c06923f93-image.png

    Is there some way to restart the import in append mode? After all it tried to import via rsync form a Backup. However if I restart the import it starts over again ignoring all the progress/downloads made before.

    And advise here how to get the situation un-stuck?

    At this point I'd even be ok with manually rsync-ing the contents of the App to the new system and then just rebuilding the App there from scratch.

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    • nebulonN Away
      nebulonN Away
      nebulon
      Staff
      wrote on last edited by
      #22

      There is no resume logic currently. Have you tried to tweak the part-size, concurrency and memory limit for the backup in the advanced backup settings?

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