Mautic 4.0 500 error with Configuration page
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@mdreira possibly, we need to clean something up in the themes. Unfortunately, mautic has no clear upgrade instructions to mautic 4 wrt themes afaict. The whole thing is a bit of a trial and learning from errors, which is why we pushed mautic 4 as a major upgrade (i.e it does not update the app automatically).
One idea is to take a backup, delete the grapejs theme entirely and restart the app. The app package copies the "latest" code from the release bundle when files are missing. Maybe that fixes the issue.
@girish I deleted all mautic translations folder, the themes you commented before and the grapejs plugin. Then I restarted app.
Mautic took a while to load all the changes (maybe it was the cache), but it worked!
I can now see everything in Spanish.
Thank you!
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@mdreira possibly, we need to clean something up in the themes. Unfortunately, mautic has no clear upgrade instructions to mautic 4 wrt themes afaict. The whole thing is a bit of a trial and learning from errors, which is why we pushed mautic 4 as a major upgrade (i.e it does not update the app automatically).
One idea is to take a backup, delete the grapejs theme entirely and restart the app. The app package copies the "latest" code from the release bundle when files are missing. Maybe that fixes the issue.
@girish I think I have found the problem with the translation of grapejs to Spanish. I don't know if it will happen with other translations.
This folders was missing: https://prnt.sc/26jrlw7
When I restart the app upgraded to Mautic 4, those folders are not added inside translations/es
I hope this helps.
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@girish I think I have found the problem with the translation of grapejs to Spanish. I don't know if it will happen with other translations.
This folders was missing: https://prnt.sc/26jrlw7
When I restart the app upgraded to Mautic 4, those folders are not added inside translations/es
I hope this helps.
@mdreira Interesting find. So, atleast upstream that directory is empty - https://github.com/mautic/mautic/tree/4.x/translations and also in the release zip file - https://github.com/mautic/mautic/releases/tag/4.1.2 . Do you remember if you had to upload the spanish translations yourself?
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Ah, I see. Per https://docs.mautic.org/en/translations , it seems it downloads translations from Transifex - https://docs.mautic.org/en/translations#how-to-update-a-language .
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@mdreira Interesting find. So, atleast upstream that directory is empty - https://github.com/mautic/mautic/tree/4.x/translations and also in the release zip file - https://github.com/mautic/mautic/releases/tag/4.1.2 . Do you remember if you had to upload the spanish translations yourself?
@girish Do you remember if you had to upload the spanish translations yourself? No, I copied the translations from a clean install of Mautic 4 on Cloudron. In a clean Mautic installation, it does upload the translation folders.
It would be necessary to check if the grapejs translation files is complete, because there are many words missing to translate into Spanish.