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  3. Can't migrate Rocket.Chat

Can't migrate Rocket.Chat

Scheduled Pinned Locked Moved Solved Rocket.Chat
mongodbservices
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    • potemkin_aiP Offline
      potemkin_aiP Offline
      potemkin_ai
      wrote on last edited by girish
      #1

      Hello! Trying to migrate Rocket.Chat from one Cloudron to another. Versions are the same (Rocket.Chat 3.18.1; v6.3.6 (Ubuntu 18.04.4 LTS) migrates to Cloudron 6.3.6 (Ubuntu 18.04.5 LTS)), facing the same error - over and over again:

      An error occurred during the import operation: Addons Error: Error restoring mongodb. Status code: 500 message: Command failed: mongorestore -u root -p b1992979c2889d8f32cca62b191f916b8fb3c0f6e182f6b2d4bdb457a9d503f556557c45740b3e6e76b3c34afd3718d203c3d0b7d5b70fe776256a00c367a5984262fdf46cbaad949120e7c7fb1f2ae48cc724154e8747767f7a8da995d13f9059f25de45e43c96e712aa4082c93316edb4247bc56b9b830e6de2f381c0bbefb --authenticationDatabase admin --quiet -v --db "80b5bded8d6b4feb" "/tmp/80b5bded8d6b4feb"
      

      If I proceed with 'Retry Task' - it's kind of processing Ok, but Rocket.Chat instance is like a new (so no content migrated).

      MongoDB seems to be fine in size, increased the memory up to 384Mb, but this doesn't seem to help.

      Any help would be much appreciated!

      potemkin_aiP 1 Reply Last reply
      1
      • potemkin_aiP potemkin_ai

        Hello! Trying to migrate Rocket.Chat from one Cloudron to another. Versions are the same (Rocket.Chat 3.18.1; v6.3.6 (Ubuntu 18.04.4 LTS) migrates to Cloudron 6.3.6 (Ubuntu 18.04.5 LTS)), facing the same error - over and over again:

        An error occurred during the import operation: Addons Error: Error restoring mongodb. Status code: 500 message: Command failed: mongorestore -u root -p b1992979c2889d8f32cca62b191f916b8fb3c0f6e182f6b2d4bdb457a9d503f556557c45740b3e6e76b3c34afd3718d203c3d0b7d5b70fe776256a00c367a5984262fdf46cbaad949120e7c7fb1f2ae48cc724154e8747767f7a8da995d13f9059f25de45e43c96e712aa4082c93316edb4247bc56b9b830e6de2f381c0bbefb --authenticationDatabase admin --quiet -v --db "80b5bded8d6b4feb" "/tmp/80b5bded8d6b4feb"
        

        If I proceed with 'Retry Task' - it's kind of processing Ok, but Rocket.Chat instance is like a new (so no content migrated).

        MongoDB seems to be fine in size, increased the memory up to 384Mb, but this doesn't seem to help.

        Any help would be much appreciated!

        potemkin_aiP Offline
        potemkin_aiP Offline
        potemkin_ai
        wrote on last edited by
        #2

        Found an issue: MongoDB needed up 600Mb of RAM (to be adjusted in services page).

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        • girishG girish moved this topic from Support on
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