v5 has issues playing videos

jdaviescoates

nebulon

I am working on the package since yesterday, the release needs some manual migration scripts to be run, so please be patient.

jdaviescoates

@nebulon oh, I'm very patient. To be clear this wasn't an "oi, where is v5 Cloudron team?!?!", it was just for general knowledge and info

stevespaw

@nebulon
Thanks for getting this out so quickly!
I have a system that I upgraded (working great 4.3.1), and - a brand new install from scratch, both have that same issue. No video players appear. something is missing.....

Thanks again

jdaviescoates

@stevespaw I also upgraded but because I'm not really using it yet I hadn't checked, but can confirm.

This video played fine before upgrading to v5, but now doesn't

https://video.uniteddiversity.coop/w/9346Si65wcjFCRuGWquPEz

nebulon

Are there any logs anywhere which may indicate codec issues with v5?

jdaviescoates

@nebulon I see this error in mozilla console

Unhandled Promise rejection: JSON.parse: unexpected character at line 1 column 1 of the JSON data ; Zone: <root> ; Task: Promise.then ; Value: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data <empty string>

Clicking on the blue text on right to view the source in debugger:

console.error('Unhandled Promise rejection:', rejection instanceof Error ? rejection.message : rejection, '; Zone:', e.zone.name, '; Task:', e.task && e.task.source, '; Value:', rejection, rejection instanceof Error ? rejection.stack : undefined);

Also see these warnings:

Source map error: Error: request failed with status 404
Resource URL: https://video.uniteddiversity.coop/plugins/transcription/1.9.0/client-scripts/dist/client/index.js
Source Map URL: index.js.map

Source map error: Error: NetworkError when attempting to fetch resource.
Resource URL: moz-extension://6d0c9912-3a4c-4867-9833-a0d2461617a4/model/static/DOMPurify/purify.min.js
Source Map URL: purify.min.js.map

Source map error: Error: request failed with status 404
Resource URL: https://video.uniteddiversity.coop/plugins/tv-streaming/1.1.4/client-scripts/dist/common-client-plugin.js
Source Map URL: common-client-plugin.js.map

Source map error: Error: request failed with status 404
Resource URL: https://video.uniteddiversity.coop/plugins/transcription/1.9.0/client-scripts/dist/client/index.js
Source Map URL: index.js.map

nebulon

The sourcemap errors are expected. For the other problem, this either indicates an upstream regression/bug or maybe some other resources failed to load or were blocked by some privacy extension in your browser?

jdaviescoates

@nebulon well, it played fine before and also doesn't play in vanilla Chrome with zero plugins

stevespaw

@nebulon This issue is that, the whole player itself is not loading. The player area is just blank.

nebulon

At least with newly installed peertube instance, I can't reproduce this issue.
Is this happening only with videos which were uploaded on v4 or all videos?

stevespaw

@nebulon I did a brand new install of Cloudron and Peertube on Friday from scratch. Uploaded one video and had the issue. I then updated a working install and the same thing happened. No Video player appears. The Video is in the library and shows a thumbnail, but when you select it the metadata at is there and looks normal, but no Video Player. No error message.
I was waiting on the v5 and a new clean install to demo to a client.

stevespaw

@stevespaw

stevespaw

@nebulon OK I am sorry - I should have check plug-in issues. I seems that a plugin (that I always have installed) seems to be the issue. .
I can confirm that uninstalling that plugin also fixed my upgraded system.

Thanks for your support!

nebulon

Glad it got sorted out. Those plugins in so many apps are often at fault unfortunately as many apps under much development keep changing their internals and plugin interfaces.

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Solved v5 has issues playing videos