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  2. Paperless-ngx
  3. SFTP Setup Failure / cannot access paperless via sftp on port 222

SFTP Setup Failure / cannot access paperless via sftp on port 222

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  • T Offline
    T Offline
    timka
    wrote on last edited by timka
    #1

    Hello!

    I tried to search for a solution. I tried the following, which all do not work.
    Trying to poke the port:

    telnet my.cloudron.example 222
    -> unable to connect
    

    open terminal from my cloudron of paperless and trying

    sftp -P user@paperless.cloudron.example@my.cloudron.space
    --Connection reset by 111.222.333.111 port 222
    

    Here I used the password I've setup within cloudron under Profile/App Passwords -> paperleass.cloudron SFTP Only

    My instance runs on contabo. I don't use cloudflare. What else can I check? I did not find information about turning sftp on? I restarted the sftp service in cloudron, its running fine.

    girishG 1 Reply Last reply
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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      Your initial telnet command was the right approach to test basic connectivity. So most likely there is some firewall setup blocking port 222 on your server. Is there some other external firewall or route based access control setup in contabo for port 222?

      1 Reply Last reply
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      • T timka

        Hello!

        I tried to search for a solution. I tried the following, which all do not work.
        Trying to poke the port:

        telnet my.cloudron.example 222
        -> unable to connect
        

        open terminal from my cloudron of paperless and trying

        sftp -P user@paperless.cloudron.example@my.cloudron.space
        --Connection reset by 111.222.333.111 port 222
        

        Here I used the password I've setup within cloudron under Profile/App Passwords -> paperleass.cloudron SFTP Only

        My instance runs on contabo. I don't use cloudflare. What else can I check? I did not find information about turning sftp on? I restarted the sftp service in cloudron, its running fine.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @timka Could it be your client network issue ?

        Just to double check, you can also do something like this: docker inspect sftp | grep IPAddress . This will give an IP address like 172.18.0.2 . Then, on the server itself, try telnet 172.18.0.2 22 (port 22). Does that work?

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