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Cloudron Forum

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  1. Cloudron Forum
  2. OnlyOffice
  3. Enterprise Edition / mobile editing

Enterprise Edition / mobile editing

Scheduled Pinned Locked Moved OnlyOffice
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    • P Offline
      P Offline
      Paraviccini
      wrote on last edited by
      #1

      I have installed the enterprise version and correctly placed the license file. Unfortunately, the mobile editing in Safari and Chrome does not work.

      When you press on the pencil icon to edit, the whole document zooms in and also no keyboard appears. But there is no error message either. This happens with both Safari and Chrome on iOS.

      I use:
      iOS 16.4.1
      Onlyoffice Enterprise on Cloudron
      Nextcloud with Onlyoffice Connector

      Does anyone have a link to a shared document for me where I can see the mobile editing in action - so I can imagine how it should work...?

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by nebulon
        #2

        You may have to reach out to the OnlyOffice support also to get information on how to debug this. We haven't gotten any test license from them to debug such app issues unfortunately.

        Also may be worth checking the OnlyOffice Cloudron app logs.

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