After a recent upgrade, our cloudron server has stopped working.
The web interface says:
Cloudron is offline. Reconnecting...
When accessing an app, it says:
This app is currently not responding. Please try refreshing the page in a few minutes.
On the server, we can see the following errors in the log (/home/yellowtent/platformdata/logs/box.log)
2023-12-15T05:56:08.152Z box:shell reload spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
2023-12-15T05:56:08.175Z box:shell reload (stderr): sudo: unable to resolve host my: No address associated with hostname
...
2023-12-15T05:56:08.306Z box:dockerproxy startDockerProxy: started proxy on port 3003
Error: listen EADDRNOTAVAIL: address not available 172.18.0.1:3003
at Server.setupListenHandle [as _listen2] (node:net:1446:21)
at listenInCluster (node:net:1511:12)
at doListen (node:net:1660:7)
at processTicksAndRejections (node:internal/process/task_queues:84:21)
Also:
root@my:~# systemctl status box
● box.service - Cloudron Admin
Loaded: loaded (/etc/systemd/system/box.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2023-12-15 06:11:50 UTC; 1s ago
Main PID: 4035 (node)
Tasks: 11 (limit: 4595)
Memory: 82.4M (max: 400.0M)
CGroup: /system.slice/box.service
└─4035 node /home/yellowtent/box/box.js
Dec 15 06:11:50 my systemd[1]: Started Cloudron Admin.
Dec 15 06:11:52 my sudo[4048]: yellowtent : unable to resolve host my
Dec 15 06:11:52 my sudo[4048]: pam_unix(sudo:session): session opened for user root by (uid=0)
But am not sure how to fix it. Have tried a manual reboot of the server to no avail.
We would like to restore the service ASAP, can anybody please help?