Cloudron Forum

Creating the AAAA DNS record for :

*.mydomain.com
*.my.domain.com

with IPv6 address solved the problem. Thanks !

Hey !

Trying to install cal.com as a new app but got this error :

box:dns/waitfordns resolveIp: Checking AAAA for cal.cockpit.mydomain.com at 5.XXX.65.209
box:dns/waitfordns resolveIp: No AAAA. Checking CNAME for cal.cockpit.mydomain.com at 5.XXX.65.209
box:dns/waitfordns isChangeSynced: NS ns107.ovh.net (5.XXX.65.209) errored when resolve cal.cockpit.mydomain.com (AAAA): Error: queryCname ENODATA cal.cockpit.mydomain.com
box:dns/waitfordns resolveIp: Checking AAAA for cal.cockpit.mydomain.com at 2001:XXd0:b00:fb00::2
box:dns/waitfordns resolveIp: No AAAA. Checking CNAME for cal.cockpit.mydomain.com at 2001:XXd0:b00:fb00::2
box:dns/waitfordns Attempt 70 failed. Will retry: ETRYAGAIN

However, all my other app are correctly working.
The network feature indicates :

This IPv4 address is used to set up DNS A records.

ProviderPublic IP
IP Address 51.XX.234.115 (detected)

This IPv6 address is used to set up DNS AAAA records.

ProviderPublic IP
IP Address 2001:XXd0:303:7b73::1 (detected)

Which are not the same IP than the error message...
My DNS provider is configured like this :

*.mydomain.com.
0	A	51.XX.234.115	
	
*.cockpit.mydomain.com.
0	A	51.XX.234.115

cockpit.mydomain.com.
0	A	51.XX.234.115

Is there something i'm missing ?
Thanks.

This message solved the problem : https://forum.cloudron.io/post/110111

It correctly resolved the issue. Thank you a lot !

Doing cat /home/yellowtent/platformdata/logs/box.log gave me that :

2025-07-12T10:27:10.026Z box:apphealthmonitor app health: 1 running / 2 stopped / 0 unresponsive
2025-07-12T10:27:17.727Z box:shell system: swapon --noheadings --raw --bytes --show=type,size,used,name
2025-07-12T10:27:19.093Z box:tasks startTask - starting task 4710 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/4710.log
2025-07-12T10:27:19.093Z box:shell tasks /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 4710 /home/yellowtent/platformdata/logs/tasks/4710.log 0 400 0
2025-07-12T10:27:19.188Z box:shell Running as unit: box-task-4710.service

2025-07-12T10:27:20.043Z box:apphealthmonitor app health: 1 running / 2 stopped / 0 unresponsive
2025-07-12T10:27:20.766Z box:shell Error: ENOENT: no such file or directory, open '/home/yellowtent/platformdata/logs/tasks/4710.log'
    at Object.openSync (node:fs:573:18)
    at setupLogging (/home/yellowtent/box/src/taskworker.js:52:16)
    at main (/home/yellowtent/box/src/taskworker.js:79:15)
    at Object.<anonymous> (/home/yellowtent/box/src/taskworker.js:122:1)
    at Module._compile (node:internal/modules/cjs/loader:1469:14)
    at Module._extensions..js (node:internal/modules/cjs/loader:1548:10)
    at Module.load (node:internal/modules/cjs/loader:1288:32)
    at Module._load (node:internal/modules/cjs/loader:1104:12)
    at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:174:12)
    at node:internal/main/run_main_module:28:49 {
  errno: -2,
  code: 'ENOENT',
  syscall: 'open',
  path: '/home/yellowtent/platformdata/logs/tasks/4710.log'
}

2025-07-12T10:27:20.779Z box:shell Finished with result: exit-code
Main processes terminated with: code=exited/status=50
Service runtime: 1.583s
CPU time consumed: 824ms

2025-07-12T10:27:20.779Z box:shell Service box-task-4710 failed to run

2025-07-12T10:27:20.786Z box:shell Service box-task-4710 finished with exit code 1

2025-07-12T10:27:20.788Z box:shell tasks: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 4710 /home/yellowtent/platformdata/logs/tasks/4710.log 0 400 0 errored BoxError: tasks exited with code 1 signal null
    at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:137:19)
    at ChildProcess.emit (node:events:519:28)
    at ChildProcess.emit (node:domain:488:12)
    at ChildProcess._handle.onexit (node:internal/child_process:294:12) {
  reason: 'Shell Error',
  details: {},
  code: 1,
  signal: null
}
2025-07-12T10:27:20.788Z box:tasks startTask: 4710 completed with code 1
2025-07-12T10:27:20.790Z box:tasks setCompleted - 4710: {"error":{"message":"Task 4710 crashed with code 1","code":"crashed"}}
2025-07-12T10:27:20.790Z box:tasks update 4710: {"percent":100,"error":{"message":"Task 4710 crashed with code 1","code":"crashed"}}
2025-07-12T10:27:20.796Z box:tasks startTask: 4710 done. error: { message: 'Task 4710 crashed with code 1', code: 'crashed' }
2025-07-12T10:29:50.027Z box:apphealthmonitor app health: 1 running / 2 stopped / 0 unresponsive
2025-07-12T10:30:00.039Z box:system checkDiskSpace: checking disk space
2025-07-12T10:30:00.039Z box:shell df: df -B1 --output=source,fstype,size,used,avail,pcent,target
2025-07-12T10:30:00.093Z box:janitor Cleaning up expired tokens
2025-07-12T10:30:00.113Z box:eventlog cleanup: pruning events. creationTime: Sun Apr 13 2025 10:30:00 GMT+0000 (Coordinated Universal Time)
2025-07-12T10:30:00.151Z box:shell df: df -B1 --output=source,fstype,size,used,avail,pcent,target /home/yellowtent/platformdata
2025-07-12T10:30:00.161Z box:janitor Cleaned up 0 expired tokens
2025-07-12T10:30:00.167Z box:shell df: df -B1 --output=source,fstype,size,used,avail,pcent,target /home/yellowtent/boxdata/box
2025-07-12T10:30:00.174Z box:shell df: df -B1 --output=source,fstype,size,used,avail,pcent,target /home/yellowtent/boxdata/mail
2025-07-12T10:30:00.182Z box:shell df: df -B1 --output=source,fstype,size,used,avail,pcent,target /var/backups
2025-07-12T10:30:00.208Z box:apphealthmonitor app health: 1 running / 2 stopped / 0 unresponsive
2025-07-12T10:30:00.271Z box:shell df: df -B1 --output=source,fstype,size,used,avail,pcent,target /var/lib/docker
2025-07-12T10:30:00.293Z box:shell df: df -B1 --output=source,fstype,size,used,avail,pcent,target /home/yellowtent/appsdata/000a6b38-1276-4f9c-8435-12a63820fbf4/data
2025-07-12T10:30:00.298Z box:shell df: df -B1 --output=source,fstype,size,used,avail,pcent,target /home/yellowtent/appsdata/116a7119-526d-408c-bed0-c9a237e678b4/data
2025-07-12T10:30:00.301Z box:shell df: df -B1 --output=source,fstype,size,used,avail,pcent,target /home/yellowtent/appsdata/b9dc934f-5750-4532-b585-d81c8e2e95d2/data
2025-07-12T10:30:00.305Z box:shell system: swapon --noheadings --raw --bytes --show=type,size,used,name
2025-07-12T10:30:00.309Z box:shell df: df -B1 --output=source,fstype,size,used,avail,pcent,target /apps.swap
2025-07-12T10:30:00.313Z box:system checkDiskSpace: disk space checked. out of space: no
2025-07-12T10:30:10.031Z box:apphealthmonitor app health: 1 running / 2 stopped / 0 unresponsive

It stay as "Last updated : 01/07/2025"...

Hello,

Each time I try to launch a backup (manually or automatically), it failed :

For each failed, the error logs is like so :
Jul 11 16:59:11 Logs unavailable. Maybe the logs were logrotated.
Clicking on "Download full logs" give me :

{
  "status": "Failed Dependency",
  "message": "Log file removed/missing"
}

On my EC2 machine, I checked and I correctly have this folders :
/var/log/, /var/backups/, /home/yellowtent/platformdata/logs/ :

From what could it come from ?

Hello,

Is there something I'm missing ? I got an EC2 instance, attach a 35 Go EBS, extend the volume, but still, Cloudron doesn't display the Go correctly.

Same issue here on my EC2 instance :
Vendor: Xen Product: HVM domU
Linux: 6.8.0-1017-aws
Ubuntu: jammy 22.04
Processor: Intel(R) Xeon(R) CPU E5-2686 v4 @ 2.30GHz x 1
RAM: 980404KB
Disk: /dev/root 8.2G
[OK] node version is correct
[OK] IPv6 is enabled
[OK] docker is running
[OK] MySQL is running
[OK] nginx is running
[OK] dashboard cert is valid
[OK] dashboard is reachable via loopback
[OK] box v8.0.6 is running
[OK] netplan is good
[OK] DNS is resolving via systemd-resolved
[FAIL] Could not load dashboard domain.
Hairpin NAT is not working. Please check if your router supports it