Hi,
i set up Amazon SES like here: https://docs.cloudron.io/email/#amazon-ses
Now i wanted to leave sandbox mode an became a ticket with folling content:
Hello,
Thank you for submitting your request to increase your sending limits. We are unable to grant your request at this time because we do not have enough information about your use case.
If you can provide additional information about how you plan to use Amazon SES , we may be able to grant your request. In your response, include as much detail as you can about your email-sending use case and how you intend to use Amazon SES.
For example, tell us more about how often you send email, how you maintain your recipient lists, your website or app(please include any necessary links), and how you manage bounces, complaints, and unsubscribe requests. It is also helpful to provide examples of the email you plan to send so we can ensure that you are sending high-quality content.
You can provide this information by replying to this message. Our team provides an initial response to your request within 24 hours. If we're able to do so, we'll grant your request within this 24-hour period. However, if we need to obtain additional information from you, it might take longer to resolve your request.
Thank you for contacting Amazon Web Services.
We value your feedback. Please share your experience by rating this correspondence using the AWS Support Center link at the end of this correspondence. Each correspondence can also be rated by selecting the stars in top right corner of each correspondence within the AWS Support Center.
Best regards,
Trust & Safety
Amazon Web Services
Do you have tipps what to answer?
On the verifed domain i am using mattermost.
thanks,
hollosch