Cloudron Forum

Hi @james.
So if I recreate the same folder structure on the VM, as it is on the original system, the restore should work? Did I get that right?

I'll try my best to remember adding the error messages as text in the future.

Thanks.

Hi @james
I just re-run the entire setup of Linux, installed and restored Cloudron by using the exact folder structure as on the live system.
I confirm that the restore (so far I testet 3 apps, the others are still restoring) was successful.
So, yes, you can mark the topic as resolved.

Thanks again!

Hi.
I wanted to test my backups, by restoring Cloudron on a new, local VM.

1. In order to do so, I created a fresh Ubuntu 24 installation and installed Cloudron.
2. Then I created a new folder on the server, in which I copied the latest Backup folder.
3. I modified the hosts file on my Windows system by indicating the IP address of my VM and the domains of my apps.
4. Opened the IP Address of my VM in the browser
5. Restored with dry run enabled.
6. I then logged in to the dashboard and saw that the apps were all in restoring mode.
7. Double checked by logging in to cloudron from another device to see, that the "live" apps were running and not restoring, so I was sure, I was on my VM Cloudron on the PC.
8. After a while, I saw that all the apps on the VM were not restoring anymore, but they all showed Error.
9. I then clicked on "Repeat restore" in the "Reparation" (not sure that this is the exact name, since my interface is in German)
   
10. The app was restored
11. Tried to log in with my user --> did not work.
12. Tried to log in with the standard user, that is indicated after installation. --> Worked
    So this meant that the app was nor restored but it just installed an empty / new app.
13. I checked and saw that I did not change the owner on my Backup folder.
14. I changed the owner of the backup folder
15. Since I could not run restore once again (button was greyed out), I thought I would try the method "Import Backup" in the "Backup" menu.
16. Indicated the backup file of the wanted app and ran the import.
    

17. After that I was able to log in with my normal app user and the data was there.
18. Switched of the VM, since I figured that the backup had my data and that I was able to restore the apps
19. Changed my hosts file, by commenting all the lines, I added for the dry run.
20. Checked my "live" app and nearly got a hard attack, since the app was not reachable.
21. Tried to restart it, nothing. Maintenance mode --> nothing.
22. Finaly I went to check the DNS settings to find out, that they were changed to the IP address of my rooter.

So the questions I have are:

1. Why is there not a verification before restoring, if the indicated file, for the restore, can be read correctly?
2. Why did the manual restore "work" but only installed an empty app?
3. Why was the dns changed when importing the Backup, although the IP addresses and hostnames were added in the hosts file?

Can anybody tell me if I'm missing something?

Thanks

Hi.
I keep on changing the SMTP information under settings --> SMTP by indicating the setting of my external mail server but after a while (today it was some hours) the settings reset to the original setting, overwriting my data.

Can somebody tell me why this is happening and how I can resolve this?

Thanks in advance.

Thanks a lot.
It works!

@girish. Hi, I knwo this case is cloesed and a bit old but I have a related question.
I use the funciton for the dynamic DNS update and it works fine for the "main" domain, but for my apps, I created manually A-type entries, as mentioned in a documentation and the IP addresses of the apps are not being updated.

Is there something I'm missing or that I can do differently?

Thanks in advance.

Bob

Thank you.